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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Filippinerne 6000

Rigtig godt 8,0
baseret på 3152 anmeldelser

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baseret på 3152 anmeldelser
  • Hotellets stand/rengøring 8,1
  • Faciliteter 7,7
  • Beliggenhed 8,4
  • Værelsets komfort/standard 8,0
  • Personalet 8,0
  • Værdi for pengene 7,8
  • Mad/spisning 8,0

8 Rencel R.
Filippinerne
14 juni 2016
Great Hotel
Room, Location,Food

8 Rencel R.
Filippinerne
14 juni 2016
Great Hotel
Room, Location,Food

9,2 Phoebe D.
Frankrig
11 juni 2016
Always love this Hotel
Am quite lucky that i always bumped on an efficient and accomodating staff. Smiles at your arrival, rekaxing you after a long travel. Waiting is always there but they made feel comfortable. I like the location and the facilities it caters.

10 potun C.
Taiwan
07 juni 2016
HUGE ROOM!!!
HUGE ROOM!!!

5,6 Wang S.
USA
05 juni 2016
hardware is outdated and lacking maintenances and service quality
Check in take too long. Limited staff for large hotel like this. The paper work should have been done before quest arrival. Check out also takes too long. The management doesn't know how to make guest comfortable. Nice hotel but needs hardware and software improvements.

3,2 Kathrynne B.
Filippinerne
02 juni 2016
Waterfront lahug Cebu City
Personnel from reservation do not know the definition of Customer service

6,8 Christopher D.
Storbritannien
02 juni 2016
Stay through habit
We nearly always stay here as we are used to the system and location. On the downside it is dated in some rooms excepted that all old hotels are. Pricey for what you get. Then again you pay for the feel and choice is limited in Cebu. Security wise you do feel safe as its up its own drive and door security is good. The buffet breakfast is okay. Reception staff are average not frosty like in the hennan in Pangloa.

8,8 Emma C.
Filippinerne
30 maj 2016
Good convetion site
Commendable for their ability to handle huge crowd.

10 Minette M.
Filippinerne
24 maj 2016
wonderful place
id love to come back again and again. 😊

7,2 ESPERANZA L.
Filippinerne
24 maj 2016
Inconsistent
The place was clean. Staff are nice if you talk to them. Staff are nice but do not give the extra effort consistently. You have to request for anything you need so speak up. It is not automatic to get extra towel even if you are paying for extra bed. It takes more than an hour to get a sewing kit after three calls. There is no special lane for people with disability at the front desk. They just watched me lining up with crutches. Food was not 5-star- no consistency. Had drinks at the lobby dining area, even service and taste are not consistent. This is also true for room in service. It took the the 3rd order that water was served despite requesting for it. I am wondering why their counter at the lobby cafe was so high staff cannot see their customers if they have any requests, including if there is a new customer - it takes a while before they see you raising your hand to get a menu and give your order. Service was fast though.