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Gruppe (41)

Fremragende
9,2
baseret på 526 anmeldelser
Hotellets stand/rengøring
9,4
Faciliteter
9,7
Beliggenhed
9,5
Værelsets komfort/standard
9,2
Personalet
9,4
Værdi for pengene
9,2
Mad/spisning
8,8

10 Sim N.
Malaysia
05 september 2014
Good Value for Money
Staff, Cleanliness, Location
Attentive, polite and helpful staff with good language skills. Nice stay.

10 Yan Y.
Singapore
14 september 2014
Best Hotel experience EVER!
Friendly/helpful staffs, Location and beautiful rooms and bathrooms!
I was traveling with 2 of my friends and all of us agreed that we had the best hotel experience ever! Firstly, the location was wonderful. Smack right in the central of Old Quarters with popular drinking places just a few steps away. The entrance is of level grounds and therefore we are spare dragging heavy bags up flights of stair. We had an exceptional welcome from the Staff on duty, Jane and Steven. At first we were puzzled as we were brought to the restaurant instead of ding registration. Then we were pleasantly delighted to be served glasses of delicious passion fruit juice while our passports were collected for registration at the front desk. Then Jane appeared with a map of Hanoi and proceed to gave us a warm welcome and a brief but informative orientation of Hanoi. She gave us good advise as to where to eat, to visit and also importantly safety precautions. Then we reached the beautiful room with rose petals scattered on the beds - even the extra sleeper unit we requested! We had the free fruits and coffee in the room before going to the Foot-on-Food Tour arranged by the hotel - exceptional tour and a must have experience in Hanoi! Our second stay after Halong Bay was wonderful too. No registration was needed, we were addressed by name and whisked off to our room without a hitched. We also had a great experience with the SPA and with their Manager Ms Suzie. She is very helpful and recommended the wonderful Voi Tea served in the SPA. OVerall, we will surely choose Essence Hotel if we vist Hanoi again.

6,3 Ngoc L.
Vietnam
19 september 2014
Good location
Convinent,clean,friendly
Good

9,3 Christopher C.
United States of America
31 august 2014
Great service and location.
Helpful staff.
Good time in a chaotic city. Helpful staff with restaurant recommendations, trips, and SIM cards.

7,3 Christopher M.
Australia
07 september 2014
Good Location
Location, Clean, Airport Pick Up
Good experience except the mini refrigerator did not work.

9,7 Carsten H.
Germany
28 august 2014
Botique hotel with excellent service
Nice and clean hotel, great and central location
I stayed the first time in this hotel but surely not the last time. The hotel is very well done up, small but individual. The rooms are nice and functional and service is excellent. Highly recommendable...

10 EunJung Y.
South Korea
26 august 2014
VERY GOOD
location, food and staff performance
it was really nice stay. Location is good and staffs are kind and helped me a lot. i'd like to stay again if i have a chance to go Hanoi.

9,3 Nam D.
Singapore
24 august 2014
Good value, clean, well located hotel
Value for money, location, cleanliness
I enjoyed my stay at the hotel. Staffs are friendly. Room is clean. Really good for value. In the central of all the night activities yet it is quiet in the room. My rating for the food does not justify the food btw, i did not eat at the hotel.

10 Jonathan C.
United Kingdom
05 december 2014
Amazing food
Restaurant, location, staff
I had a lovely stay at the essense! The restaurant is one of the top rated ones in the area so was nice to stay somewhere with a lovely restaurant. the location and room was brill! Only tip is to ask for a room on a high floor maybe at the back of the hotel as I had a room on floor one over looking the street and it was quite noisy at night and in the early morning.

7,3 Sean L.
New Zealand
15 september 2014
Tidy hotel - in extremely noisy location
Convient location, tidy hotel, competent staff
This hotel was tidy and in a convenient location for tourists. The staff were friendly and helpful. The breakfast was adequate. At night the room was subject to extreme noise from partiers in the streets outside, every night. This was a because of the location of the hotel.