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baseret på 1686 anmeldelser
  • Hotellets stand/rengøring 8,2
  • Faciliteter 7,7
  • Beliggenhed 8,7
  • Værelsets komfort/standard 8,3
  • Personalet 8,6
  • Værdi for pengene 8,5
  • Mad/spisning 7,6

9 Deanna F.
New Zealand
04 august 2014
Amazing Staff
amazing staff, great breakfast, clean rooms

8 YenHung C.
Taiwan
04 august 2014
Excellent service with good location.
1.Nice people 2.Near the tourist attraction 3.C/P is great.

9,7 Sheena S.
United Kingdom
26 juli 2014
Superb hotel with amazing staff
The staff were very welcoming and friendly. Katherine, one of the receptions always had a smile on her face and had a great sense of humour. Jack who works in the hotel was great in organise trips
We had a lovely stay. A small but very friendly hotel. Great members of staff who would do anything for you. This is definitely a place worth staying at

4 noel H.
Australia
24 juli 2014
Disapointing
Staff went we left .And saying goodby
Air con not working .complementary products non excistant .shower recess was a time capsul.water temp hard to control

10 WenJie T.
Singapore
23 juli 2014
Quality Stay, Quality Service
Service,Staff Friendliness, Value for Money
Checking-in on the first day to Thaison Palace hotel was a breeze and I was welcomed by very warm and friendly staff. Felt like home although I was miles away. Without having any plans when I first arrived, the staff initated helping in the planning of itinerary for the rest of the days here which definitely has solved the many problems that a traveller would get (i.e planning for trip/moving around in a country when language is a problem for people who do not know the country's language.) Everything was ease and it felt much like family rather than being in a foreign place. In Conlusion, all was great during my stay in Thaison Palace Hotel. Highly Recommended.

9,7 Chun W.
Malaysia
31 juli 2014
Wonderful stay!
Really enjoyed the stay at Thaison Palace Hotel, very good room, best service and amazing helpful staff
Could not be better, with so cheap price and got super service, super clean room, good breakfast and good location. Joe Van , Jack, Catherin and Boss Kenny were Superb. We booked Halong Bay and Hanoi city tour through Mr. Joe and excellent too.

10 Lisa R.
Sweden
26 juli 2014
Best location and best service
Staff, location, breakfast and good tours arrangement
We are confident to recommend Thaison Palace Hotel to all travelers who will visit Hanoi. Everything is perfect and this hotel is one of the best hotel in Hanoi. Thank you Kenny, Jack and Joe... for all your kind support during my stay at your hotel and we highly recommend travelers to book tour via this hotel too.

8,7 Lars T.
Denmark
20 juli 2014
Organised, friendly, super service
Location, personalised friendly service, great value for money
Very personal, extremely attentive staff, location was great for experiencing the attractions and life. Adding the hotel facilities the value for money was way beyond expectations.

8 Kathleen R.
United States of America
01 august 2014
Good location
Location, Joe and Jack
The pictures on the website do. to look like the lobby or the deluxe rooms at all. We were first given a deluxe room that was so small we couldn't open both suitcases plus shades wouldn't open on the windows, very dark. We were moved to a suite big room and it was like being in a different hotel. It is a 3 star and the employees are extremely helpful.

10 Michael L.
Australia
10 august 2014
Highly recommended
Customer Service, Food, Activity Recommendation
My stay at Thaison Palace Hotel was very good! It is highly recommended, friendly staff providing excellent service.