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Casa del Rio Melaka Hotel
Casa del Rio Melaka Hotel
Casa del Rio Melaka Hotel
Casa del Rio Melaka Hotel
Casa del Rio Melaka Hotel
Casa del Rio Melaka Hotel
Casa del Rio Melaka Hotel

Removed from saved list

9

Exceptional

3,074 reviews

3,074 reviews

View79
Housekeeping69
Breakfast48
See map

9.6

Exceptional

Location rating score

Exceptional location - 40 meters from city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Melaka River Park and Cruise

130 m

Tham Siew Inn Artist Gallery

130 m

Parameswara Tours

150 m

Baba & Nyonya Heritage Museum

160 m

noght maket

200 m

Popular landmarks
Stadthuys

230 m

Red Square (Dutch Square)

260 m

Christ Church

290 m

Menara Taming Sari

330 m

St. Paul's Hill & Church (Bukit St. Paul)

340 m

Closest landmarks
Tourist Police

150 m

Tourist Office

160 m

OCBC Bank

190 m

Stadthuys

230 m

Malaqa House

230 m

2020

Casa del Rio Melaka Hotel

88 Jalan Kota Laksamana, Malacca City Center, Malacca, Malaysia, 75200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Malacca City Center part of Malacca, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jonker Street Night Market. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Malacca

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Bicycle rental

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [outdoor]

Golf course [on-site]

Front desk [24-hour]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.4
Distance to city center1 km
Location rating9.6
Nearest airportMalacca International Airport (MKZ)
Distance to airport8.1 km

Rooms available at Casa del Rio Melaka Hotel

Exceptional
Room comfort & quality

9.2

Deluxe Lago
...
  • Room size: 50 m²/538 ft²
  • Courtyard view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe River
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Studio River King
...
  • Room size: 61 m²/657 ft²
  • River view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Cheng Ho Suite (2 Bedroom)
...
  • Room size: 131 m²/1410 ft²
  • River view
  • 2 single beds & 1 queen bed
Enter dates to see prices
Melaka Suite (2 Bedroom)
...
  • Room size: 131 m²/1410 ft²
  • River view
  • 2 single beds & 1 queen bed
Enter dates to see prices
Studio Lago King
...
  • Room size: 61 m²/657 ft²
  • Courtyard view
  • 1 sofa bed and 1 king bed
Enter dates to see prices
River Suite
...
  • Room size: 109 m²/1173 ft²
  • River view
  • 1 king bed and 1 queen bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 192 m²/2067 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Cheng Ho Suite
...
  • Room size: 131 m²/1410 ft²
  • River view
  • 1 king bed and 2 single bed...
Enter dates to see prices
Special Offer - Deluxe Double or Hollywood Twin Room with River View
...
  • Room size: 50 m²/538 ft²
  • River view
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

Does Casa del Rio Melaka Hotel have a hot tub?

Casa del Rio Melaka Hotel does not have a hot tub.

How much does it cost to stay at Casa del Rio Melaka Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Casa del Rio Melaka Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Casa del Rio Melaka Hotel?

A stay at Casa del Rio Melaka Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Casa del Rio Melaka Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Casa del Rio Melaka Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at Casa del Rio Melaka Hotel. There's an additional charge of 55 MYR for adults and 35 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Casa del Rio Melaka Hotel?

Casa del Rio Melaka Hotel features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Casa del Rio Melaka Hotel?

Casa del Rio Melaka Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Casa del Rio Melaka Hotel?

Hang Tuah Monorail Station is the closest train, metro, or bus station, about 910 m away from Casa del Rio Melaka Hotel.

What restaurants are nearby Casa del Rio Melaka Hotel?

Casa del Rio Melaka Hotel is located in Malacca City Center, famous for good restaurants such as Jonker Street Hawker Centre, Tengkera Duck Noodle Restaurant and Chin Hua Vegetarian Food.

What popular shopping places are close to Casa del Rio Melaka Hotel?

Casa del Rio Melaka Hotel is located in Malacca City Center area which features shopping places such as Mahkota Parade, The Shore at Malacca River Shopping Mall and Tuah Walk.

What are popular attractions near Casa del Rio Melaka Hotel?

Casa del Rio Melaka Hotel is located in Malacca City Center area, which is famous for attractions such as Menara Taming Sari, A Famosa Fort and River Walk.

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Explore the neighborhood

What people love about Casa del Rio Melaka Hotel

  • 9.6

    Exceptional
    Location

    "The hotel is located super close to Jonker walk and multiple artsy cafes."

    Sangeetha

    |

    September 19, 2022

  • 8.8

    Excellent
    Cleanliness

    "Impeccable location, perfect cleanliness and excellent service crew."

    KL

    |

    September 18, 2022

  • 9.6

    Exceptional
    Staff 

    "Staffs were very accommodating and courteous."

    Vincent

    |

    September 17, 2022

Property ranking|Compared to 2,471 Malacca properties
See all rankings
Location score
9.6/10
Room comfort score
9.2/10
Room size
98 sqm.
Service score
9.2/10
Better than
99
%
of Malacca properties
Better than
99
%
of Malacca properties
Bigger than
98
%
of Malacca properties
Better than
97
%
of Malacca properties
Overall rating:

9

Exceptional
2,407 reviews
Cleanliness
9.2
Facilities
8.8
Location
9.6
Read all reviews >
What travelers say they love:
The Casa will always be my choice to stay in Melaka.
Sharon from Singapore
Group
More about Casa del Rio Melaka Hotel

More about Casa del Rio Melaka Hotel

Casa del Rio Melaka Hotel

Take advantage of the many attractions Malacca has to offer with a stay at Casa del Rio Melaka Hotel. Experience the joy of multiple options for activities at this convenient location! Casa del Rio Melaka Hotel is a perfect starting point for numerous sightseeing and tourist choices, with a location just 200 m from the Jonker Street Night Market.
Casa del Rio Melaka Hotel provides the best in services and amenities to help make guests feel comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Shuttle services provided by the hotel make exploring Malacca even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Casa del Rio Melaka Hotel is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Casa del Rio Melaka Hotel include special design features like a balcony or terrace. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Casa del Rio Melaka Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.
Enjoy the countless activities offered at Casa del Rio Melaka Hotel. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing hiking trails at Casa del Rio Melaka Hotel. Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Malacca while in the city. Engage in the city's best art at Baba & Nyonya Heritage Museum located 150 m away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Red Square (Dutch Square) located 260 m away, a must-see for anyone visiting Malacca.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 98% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Malacca.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Breakfast

122 mentions

Swimming Pool

98 mentions

Housekeeping

73 mentions

Food & Dining

39 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Fitness center
  • Golf course [on-site]
  • Hiking
  • Massage
  • Pool with view
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily newspaper
  • Desk
  • DVD/CD player
  • Fan
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Restaurants on site

The River Grill

  • Cuisine: International, Local, Grill/BBQ
  • Menu: Buffet, A-la-carte

The River Cafe

  • Cuisine: International, Local
  • Menu: Buffet
Location
88 Jalan Kota Laksamana, Malacca City Center, Malacca, Malaysia, 75200
Exceptional
Location

9.6

Airports

  • Malacca International Airport (MKZ)
    8.1 km
  • Kuala Lumpur International Airport (KUL)
    85.6 km

Public transportation

  • Hang Tuah Monorail Station
    920 m
  • Hang Jebat Monorail Station
    1.6 km

Hospital or clinic

  • Klinik Kesihatan Jalan Gereja
    360 m

Shopping

  • Dataran Pahlawan Melaka Megamall
    790 m

Convenience store

  • 7 Eleven
    410 m

Cash withdrawal

  • ATM
    360 m
What's nearby

Popular landmarks

  • Baba & Nyonya Heritage Museum
    160 m
  • Jonker Street Night Market
    200 m
  • Chinatown - Melaka
    200 m
  • Stadthuys
    230 m
  • Red Square (Dutch Square)
    260 m
  • Christ Church
    290 m
  • Menara Taming Sari
    330 m
  • St. Paul's Hill & Church (Bukit St. Paul)
    340 m
  • A Famosa Fort
    1.4 km
  • The Huskitory
    5.3 km

Nearby landmarks

  • Melaka River Park and Cruise
    130 m
  • Tham Siew Inn Artist Gallery
    130 m
  • Tourist Police
    150 m
  • Parameswara Tours
    150 m
  • Baba & Nyonya Heritage Museum
    160 m
  • Tourist Office
    160 m
  • OCBC Bank
    190 m
  • noght maket
    200 m
  • Jonker Street Night Market
    200 m
  • Jonker Street
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee400 MYR
  • Distance from city center1 km
  • Travel time to airport (minutes)120

Extras

  • Breakfast charge (unless included in room price)55 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 66
  • Year property opened2010

Reviews of Casa del Rio Melaka Hotel from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.2
Facilities8.8
Location9.6
Room comfort and quality9.2
Service9.2
Value for money8.4
High score for Malacca
Rating
9+ Exceptional (946)
8-9 Excellent (411)
7-8 Very Good (215)
6-7 Good (60)
<6 Below Expectation (49)
Time of the year
Mar - May (369)
Jun - Aug (465)
Sep - Nov (446)
Dec - Feb (401)
All guests (2,407)
All room types
All languages

Show reviews that mention 

Showing 1,680 verified guest comments
12345
9.6
Exceptional
Ariff from Malaysia
Couple
Deluxe River
Stayed 2 nights in January 2022

Second stay at Casa Del Rio”

Our second stay here. First was Lago room, this time we booked the River view. River as expected was murky and brown, but we already expected that as Melaka river has never been clean, but the music was entertaining however the town council plays it until 1am. If you close your sliding doors, you cannot hear it so that is fine, but if you want to hang out on the balcony, you will have to enjoy the music which comes on in the late evening. First room assigned had strong cigarette smell from previous guests smoking to high heaven as the odour was everywhere. They offered an ionizer but we opted to changed rooms. Second room was great. Our room was under the swimming pool above, there is a sound in the day time like water moving. Did not bother us bcos it sounds like a water feature which is turned off later at night, so no sleep disturbance sound wise. Staff Fatin was very helpful during check in and extremely accommodating. She answered all our questions and gave us thorough explanations about the hotel room set up as we enquired about the other room categories too. The Lago is beautiful and well maintained. The hotel overall is well built and kept well. Our only disappointment is that they provide coffee, tea and sugar in the room, but no creamer. For a hotel of this standard, I think a basic thing like creamer packets is a must. Called to enquire and was just told that they do not have it. Nothing else was offered as a substitute either. So this, we feel has to improve for the amount of $ paid. Bathroom amenities could also be improved as hotels that usually charge this price in KL and around the world provide a lot more in terms of quality and type of amenities. The average Malaysian may not be as particular, and we aren't too, but just want to comment that for the prices charged, this is something a hotel at this level shld look into. For example, to add a shaver which does not cost much at all, and better quality shampoo and body wash. Break

Reviewed January 05, 2022

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Dear Mr Ariff, Thank you for taking the time to share your feedback. We regret to learn about the some of the challenges that you experienced during your stay. Please rest assured that your comments have been shared with the relevant departments for their review and improvement. We are looking forward to welcoming you back to stay with us again soon. Sincerely, Agnes Tay Hotel Manager

Responded March 26, 2022
Casa del Rio Melaka Hotel
10.0
Exceptional
Dr. from Malaysia
Family with teens
Deluxe River
Stayed 1 night in November 2021

Reminiscence ”

Lovely hotel...Although looking a little run down after the past 2 years ,it was clean and spotless.The rooms were excellent and comfortable. But the stars of the establishment were certainly the staff ..from the security guard at parking to staff at reception and at the restaurant. The menu at the restaurant although limited, was out matched by the amazing talented chefs..nothing was too difficult too for them to muster up.. especially for guests with allergies.To me that's the hallmark of expertise . Thank for a lovely stay.Warms my heart to know we still have such good home grown facilities and talent

Reviewed November 09, 2021

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Dear Dr, Warmest Greetings from Home by the River! Thank you for choosing Casa del Rio, Home by the River for your staycation. We are delighted to read that you had a great time at the hotel and enjoyed your experience here. Thank you for choosing Casa del Rio, Home by the River and look forward to welcoming you be back soon. Sincerely, Agnes Tay Hotel Manager

Responded November 10, 2021
Casa del Rio Melaka Hotel
10.0
Exceptional
WONG from Singapore
Couple
Deluxe River
Stayed 2 nights in May 2022

An unforgettable holiday”

We were very happy to have chosen the Casa del Rio. The hotel’s location is excellent, a stone’s throw away from Jonker Street, and yet we were able to enjoy the peace and quiet of the river. The scenery was lovely and rooms very comfortable. The staff was extremely friendly and helpful, and went out of their way to help us when my husband left his airpods in the room. We definitely will want to go back to Casa del Rio on our next trip to Malacca. Thank you very much!

Reviewed May 16, 2022

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Dear Wong, Warmest Greetings from Home by the River! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We thank you for your wonderful review and staying with us during your recent visit to Melaka. Sincerely, Agnes Tay Hotel Manager

Responded May 28, 2022
Casa del Rio Melaka Hotel
10.0
Exceptional
Aini from Singapore
Family with teens
Deluxe Lago
Stayed 1 night in October 2019

Excellence in every way”

6-7 Oct was our first time staying at Casa del Rio. The moment we stepped into the lobby, we were impressed with how personal and welcoming the reception was. We were directed to relax at the gazebo next to the reception while they processed our bookings. We were given cold towels and ginger sorbet to freshen ourselves after the long drive. The room is a luxury filled with really huge bath tub (and separate shower) with intricate details such as a small rubber duckie, bath salts. Even the moisturizer are made of herbs. Turn down is at 6pm. The friendly housekeepers lighted a candles at the balcony and aromatherapy diffuser in the room. Although there were reviews that mentioned mosquitoes, we didn't face any problems probably due to the repellents. Breakfast was simple, ala-carte eggs (pick one style of cooking only) plus a buffet line of congee, nasi lemak, salads, breads, pizza, teh-tarik, sorbet...to name a few. Lastly, the carpark is safe 'cos there are securities. We'll be back!

Reviewed October 08, 2019

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Dear Aini, Thank you for providing us with your star rating and review. We are delighted to hear that your recent stay with us was pleasant. We are looking forward to welcome you back in the near future. Warm regards Michael Quay Hotel Manager

Responded October 10, 2019
Casa del Rio Melaka Hotel
10.0
Exceptional
esther from Singapore
Family with teens
Deluxe Lago
Stayed 2 nights in June 2022

Best hotel in Malacca!”

We stayed 2 nights in Jun 2022. Location is good. Staff is friendly and helpful. Our room is very clean and nice. I am impressed that the floor dont have the sticky feel when you step on it. Kudos this to the housekeeping staff! Infinity pool at level 3 is awesome and we have a great time there. Overall, our stay is very relaxing and comfortable. Highly recommend this hotel!

Reviewed June 14, 2022

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Dear Esther, Warmest Greetings from Home by the River! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We thank you for your wonderful review and staying with us during your recent visit to Melaka. Sincerely, Agnes Tay Hotel Manager

Responded June 15, 2022
Casa del Rio Melaka Hotel
10.0
Exceptional
Azza from Malaysia
Family with teens
Deluxe Lago
Stayed 1 night in July 2020

Exceptional”

Check-in was per SOP....and loved the welcome desserts ... the staff were friendly and helpful...we were there early but the room was already prepared for us...so efficient.. Loved everything about this hotel as its located right beside the river.. that's why the hotel was named Casa Del Rio which means home by the river... The room and the bathroom was spacious..love the interior...and the rooftop pool is overlooking the river and Bandar Hilir...At night we took the river cruise from the hotel. Jonker Walk was only about 200 meter from the hotel...we took the beca ride around Bandar Hilir and they send us straight back to the hotel...how convenient.. Location wise it was perfect and near to almost everything..I fully recommend those who wants to stay in Melaka in the near future..

Reviewed August 05, 2020

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Dear Azza, Thank you for taking your time for providing us with your review We are delighted to hear that you have a pleasant stay with us especially on our hospitality and location We are looking forward to extend our hospitality to you again in the near future at your Home by the River Warm Regards Michael Quay Hotel Manager

Responded September 25, 2020
Casa del Rio Melaka Hotel
10.0
Exceptional
Farah from Malaysia
Family with young children
Deluxe Lago
Stayed 1 night in October 2020

Amazing feeling ”

booked a week b4 goin since its a MCO period and never regret the feeling ever.. it was amazing from the start, check in was smooth with a nice lemon sorbet of welcome drinks. our room was facing garden and it is very huge all was included - big bath tub connecting with wardrobe. 1 of the most cherish things thru out our stay was the king bed. the infinity pool was ok bcoz the hotel was less people by that time. but during peak seasons i believed it will be quite crowded. the breakfast somehow was less varieties but still ok since the hotel tried hard to providing the best service even has to follow strict SOP due to the Covid. overall was excellent for me & fmly we will surely come back.

Reviewed October 15, 2020

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Dear Farah, Thank you for choosing Casa del Rio, Home by the River for your staycation. We are delighted to read that you had a great time at the hotel and enjoyed your experience here. We are certainly looking forward to welcoming you back for yet another great stay. Sincerely, Agnes Tay Acting Hotel Manager

Responded November 02, 2020
Casa del Rio Melaka Hotel
10.0
Exceptional
Suhaila from Singapore
Couple
Deluxe River
Stayed 2 nights in May 2022

Exceptional”

You will comprehend e meaning of holiday with this hotel. We’re treated well from checking in. Luggage was handled. We just have to sit down and enjoy some sorbet. Shuttle service was a bonus to get to e nearest mall. Rooms were huge and clean. Bigger bottles of toiletries are recommending though. Breakfast was great. Location is 5 star as its a walking distance to every attraction. Will return❤️

Reviewed May 17, 2022

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Dear Suhaila, Warmest Greetings from Home by the River! We thank you for your wonderful review and staying with us during your recent visit to Melaka. We are elated to hear that you had a pleasant stay with us and we appreciate your recognition of our friendly and welcoming service. We hope you've had yet another amazing stay with us, and we can't wait for you to be back soon. Sincerely, Agnes Tay Hotel Manager

Responded May 28, 2022
Casa del Rio Melaka Hotel
10.0
Exceptional
YI from Malaysia
Family with young children
Deluxe Lago
Stayed 1 night in March 2022

Exceptional”

I really enjoy my stay in this hotel! Highly recommend! Food, room, staff, location, cleanliness, facilities, everything is just perfect for me. Staff have good attitude and always willing helping us. Location wise, it superb near to Jonker street, and I do not need stuck in jam or find parking. Room is spacious and the most important thing is clean. It really deserved 5 star!

Reviewed March 16, 2022

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Dear YI, Warmest Greetings from Home by the River! Thank you so much for such a wonderful review and for taking the time to write.” “The customer service experience here was the best we have had” – We believe that hospitality is personal and it all starts with a dedicated and caring team. Your feedback makes us proud … and motivates us at the same time! Thank you. Sincerely, Agnes Tay Hotel Manager

Responded March 19, 2022
Casa del Rio Melaka Hotel
10.0
Exceptional
Rohida from Malaysia
Family with young children
Deluxe River
Stayed 1 night in December 2021

Great room”

Once I stepped into the room, I was amazed by its size. It was huge. The bathtub was so so good and big. Very clean room and bathroom. Breakfast was great. Everything was delicious. I chose riverview, and it was a good scenery. The location was superb. Staff were friendly. Highly recommended.

Reviewed December 21, 2021

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Dear Rohida, Warmest Greetings from Home by the River! We thank you for your wonderful review and staying with us during your recent visit to Melaka. We are elated to hear that you had a pleasant stay with us and we appreciate your recognition of our friendly and welcoming service. We hope you've had yet another amazing stay with us, and we can't wait for you to be back soon. Sincerely, Agnes Tay Hotel Manager

Responded December 25, 2021
Casa del Rio Melaka Hotel
10.0
Exceptional
Muhammad from Malaysia
Family with young children
Deluxe Lago
Stayed 3 nights in January 2022

Wonderful holiday”

Checking in/out was a breeze. Breathtaking view for a 3 storey building. Room is is actually bigger and spacious than i thought if based on picture if not looking at sqft, also very clean. All staff is very helpful and accomodating, breakfast offers good selection with freshly squeezed orange juice. Wonderful experience for me, wife and kids

Reviewed January 31, 2022

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Dear En Muhammad, Warmest Greetings from Home by the River! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We thank you for your wonderful review and staying with us during your recent visit to Melaka. Sincerely, Agnes Tay Hotel Manager

Responded February 04, 2022
Casa del Rio Melaka Hotel
10.0
Exceptional
Thu from Australia
Family with teens
Deluxe River
Stayed 2 nights in November 2019

One of the best hotel/accommodation you will find anywhere...”

We had 2 lovely nights at Casa del Rio, it was the loveliest hotel, staff were so lovely, friendly and helpful!! We could not fault it! The facilities are beautiful, the reception overlooking the courtyard pool is just beautiful, the gardens filled with pink and red bougainvilleas are just stunning. Around 7pm each night, housekeeping comes in to light a tea candle in our room, and one on the balcony...so lovely!! Thank you very much! Next time, we will be staying longer!

Reviewed December 01, 2019

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Dear Thu, Thank you for taking your time for providing us with your review We are delighted to hear that you have a pleasant stay with us especially on our hospitality and facilities We are looking forward to extend our hospitality to you again in the near future at your Home by the River Warm Regards Michael Quay Hotel Manager

Responded December 02, 2019
Casa del Rio Melaka Hotel
10.0
Exceptional
Caroline from Indonesia
Family with young children
Deluxe River
Stayed 1 night in September 2018

Worth it!”

It's a great experienced. We enjoyed our short holiday in every second because the staff were so helpful, the hotel was neat and clean, so vintage and I loved it so much, 2-3 mins walking distance to the food street (there are so many choices) and the restaurant itself has a tasty breakfast. Thank you and sure to come back again.

Reviewed February 15, 2019

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Dear Caroline, Thank you for taking your time for providing us with your review We are delighted to hear that you have had an enjoyable stay with us especially on our breakfast and locaiton We will definitely be reviewing the highlighted issue with our team for future improvements. We are looking forward to welcome you back to your home by the river. Warm Regards Michael Quay Hotel Manager

Responded February 25, 2019
Casa del Rio Melaka Hotel
10.0
Exceptional
Payal from Singapore
Couple
Deluxe Lago
Stayed 2 nights in August 2019

First stay, amazing experience”

Fantastic staff. Nana, Kamalrul and Tofazzal went all out to make sure we had a comfortable and pleasant stay. Very very appreciative of how forthcoming and approachable the staff are. A few minutes walk to Jonker Street, in the midst of the bustle and main tourist area. We will definitely recommend the hotel and visit again.

Reviewed September 11, 2019

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Dear Payal, Thank you for taking your time for providing us with your review We are delighted to hear that your recent stay with us was enjoyable especially on our hospitality and location We are looking forward to extend our hospitality to you again in the near future at your Home by the River Warm Regards Michael Quay Hotel Manager

Responded September 14, 2019
Casa del Rio Melaka Hotel
10.0
Exceptional
Sebastian from Singapore
Group
Economy Double or Twin Room
Stayed 2 nights in March 2019

Best place to stay in Melaka!”

I've stayed at this property twice and it is my default place to stay whenever I am in Melaka. The location is just AWESOME! Only a stone's throw from the main Jonker street and easy road access to other parts of Melaka. The parking is within the hotel premises with ample security should you be driving. The staff are all very hospitable and truly service with a smile. The rooftop infinity pool is great and the rooms are rather lavish with a nice balcony to relax at.

Reviewed April 08, 2019

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Dear Sebastian, Thank you for providing us with your comments. We are overwhelmed with such a wonderful review from your recent stay especially on our location and hospitality. We are looking forward for your next stay with us at your Home by the River Regards Michael Quay Hotel Manager

Responded April 15, 2019
Casa del Rio Melaka Hotel
10.0
Exceptional
Ridzwan from Malaysia
Family with young children
Studio River King
Stayed 2 nights in July 2020

Lovely enjoyable stay at Casa del Rio!”

1. Check-in was efficient and fast with by friendly staff. 2. Big room and nice verandah overlooking the river; big toilet as well. However, it could do with an additional mirror on the wall near the table. 3. Breakfast was good. 4. Very good location near the Hard Rock Cafe and Jonker Walk. We had a great time!! 5. One sore point though; on the last day, the guests from the room next door smoked at the verandah forcing us to be indoors. Should not allowed smoking in the whole building!!

Reviewed July 17, 2020

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Dear Ridzwan, Thank you for taking your time for providing us with your review We are delighted to hear that you have a pleasant stay with us especially on our hospitality and location We will definitely be reviewing the highlighted issue with our team for future improvements We are looking forward to extend our hospitality to you again in the near future at your Home by the River Warm Regards Michael Quay Hotel Manager

Responded July 22, 2020
Casa del Rio Melaka Hotel
10.0
Exceptional
farhana from Malaysia
Couple
Studio River King
Stayed 1 night in June 2022

Hotel Environment”

All staff and facilities are so so good. But the problem is the hotel faces the Melaka river. When the night will hear people karaoke and busking. We have made a report to the hotel, but the hotel needs to collect customer feedback to be taken to tourism Melaka. Hopefully adalah tindakan dari tourism Melaka... kalau karaoke sampai pukul 10 mlm it's fine... tapi ni sampai pukul 2 pagi...

Reviewed June 17, 2022

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Dear farhana, Warmest Greetings from Home by the River! Thank you for choosing us as your preferred holiday destination, and sharing your stay experience with us. First off, we would like to extend our sincerest apologies for the inconvenience caused & we had launched a formal complain to the respective government department Thank you again for your time and I look forward to welcome you back anytime soon. Sincerely, Agnes Tay Hotel Manager

Responded June 29, 2022
Casa del Rio Melaka Hotel
10.0
Exceptional
Shasheendra from Malaysia
Couple
Deluxe River View Room
Stayed 1 night in September 2020

Everything was perfect!”

Strategic location. 3 mints walk to Jonker street. River view room was just the view i needed. Room was spacious and had a comfortable bed. Staff were friendly and they meet the expectation of a 5 star resort.

Reviewed September 09, 2020

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Dear Shasheendra, Thank you for taking your time for providing us with your review We are delighted to hear that you have a pleasant stay with us especially on our hospitality and location We are looking forward to extend our hospitality to you again in the near future at your Home by the River Warm Regards Michael Quay Hotel Manager

Responded September 14, 2020
Casa del Rio Melaka Hotel
10.0
Exceptional
Li from Singapore
Group
Deluxe Lago
Stayed 3 nights in April 2022

Exceptional”

Very nice hotel with a resort feel. Love the balcony that comes with every room. Bathroom is huge with a oversized bath tub and separate shower. Good water pressure and water temperature. Note that there are 2 steps in all their standard rooms coming from the entrance to the sleeping area, and you have to climb the steps if you’re going to the bathroom. Hope this is useful for those traveling with older folks or are mobility challenged.

Reviewed April 30, 2022

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Dear Li, Warmest Greetings from Home by the River! Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. We thank you for your wonderful review and staying with us during your recent visit to Melaka. Sincerely, Agnes Tay Hotel Manager

Responded May 04, 2022
Casa del Rio Melaka Hotel
10.0
Exceptional
Melanie from Philippines
Couple
Deluxe River
Stayed 3 nights in March 2020

Fantastic place! Everything is perfect. Room with the river view is outstanding. Staffs are awesome”

The charming design of the hotel will make you really give the full experience of being in Melaka. Perfect location and wonderful service. Every one is friendly and polite - from maintenance department all the way to management staffs. We will definitely stay again in Casa Del Rio when we come back to Melaka

Reviewed March 16, 2020

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Dear Melanie, Thank you for taking your time for providing us with your review We are delighted to hear that you have a pleasant stay with us especially on our hospitality We are looking forward to extend our hospitality to you again in the near future at your Home by the River Warm Regards Michael Quay Hotel Manager

Responded March 18, 2020
Casa del Rio Melaka Hotel
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