Balcony/terrace, City Garden GRAND Hotel in Manila
City Garden GRAND Hotel
Swimming pool, City Garden GRAND Hotel in Manila
Lobby, City Garden GRAND Hotel in Manila
Swimming pool, City Garden GRAND Hotel in Manila
Banquet hall, City Garden GRAND Hotel in Manila
Banquet hall, City Garden GRAND Hotel in Manila

Removed from saved list

8.7Excellent

10,157 reviews

10,157 reviews

Cleanliness 9.0
Location 8.9
Service 8.9
Room comfort and quality 8.8
Facilities 8.6
Value for money 8.6
See map

8.9Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
A. Venue Mall
180 m
Century City Mall
190 m
SM Marketplace
190 m
MetroMart
200 m
A. Venue Makati
210 m
Popular landmarks
Robinsons Place Manila
5.0 km
National Museum
5.7 km
Rizal Park
5.7 km
Quiapo Church
6.2 km
Manila Ocean Park
6.3 km
Closest landmarks
Firefly Roofdeck
10 m
Tribu Diwata
80 m
Bottoms
140 m
Plan B
150 m
Ringside
200 m

City Garden GRAND Hotel

8008 Makati Avenue Corner Kalayaan Avenue, Makati, Manila, Philippines, 1200 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Located in heart of Manila

Check-in [24-hour]

Airport transfer

Great Breakfast

Great View

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

13 travelers have booked today.

Value for money8.6
Distance to city center9.1 km
Location rating8.9
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.0 km

Rooms available at City Garden GRAND Hotel

Excellent
Room comfort & quality

8.8

2 Queen Beds Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
1 King Bed Junior Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Superior
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Grand Suite
...
  • Room size: 200 m²/2153 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 queen beds or 1 king bed
Enter dates to see prices
2 Queen Beds Superior
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
Grand Suite
...
  • Room size: 200 m²/2153 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard No View
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Outdoor view
  • Shower and bathtub
  • 2 double beds or 1 king bed...
Enter dates to see prices

Frequently asked questions

What actions does City Garden GRAND Hotel take in terms of hygiene, safety, and cleanliness?

City Garden GRAND Hotel satisfy our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well prepared with free face masks, sterilizing equipment, first aid kit, staff trained in safety protocol, and temperature check for guests and staff for greater safety precautions and hygiene protocols.

Does City Garden GRAND Hotel offer an option for contactless check-in and check-out?

At City Garden GRAND Hotel, guest visitors can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

What bars are nearby City Garden GRAND Hotel?

While lounging at City Garden GRAND Hotel, enjoy your evening or night out at Conway's Bar, Bottoms, and Plan B to make the most out of your nightlife.

What are the property's policies for children's bedding at City Garden GRAND Hotel?

City Garden GRAND Hotel's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does City Garden GRAND Hotel have?

City Garden GRAND Hotel has a total of 311 rooms.

What payment options are supported at City Garden GRAND Hotel?

Enjoy the comfort of easy payment at City Garden GRAND Hotel which supports up to 7, with payment card options consisting of Visa, Cash, MasterCard, American Express, and UnionPay.

What is the typical rating that past Families with young children have given to City Garden GRAND Hotel?

Verified families with young children that have stayed at this property have given City Garden GRAND Hotel an average rating of 8.8. You can look up more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to City Garden GRAND Hotel?

Verified families with older children that have stayed at this property have given City Garden GRAND Hotel an average rating of 8.8. You can search for more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about City Garden GRAND Hotel?

Verified local visitors that have stayed at this property have given City Garden GRAND Hotel an average rating of 9.1. You can look up on more descriptive customer reviews, and remarks for this property down in the review section.

What is the closest airport to City Garden GRAND Hotel?

The closest airport to City Garden GRAND Hotel is Calapan City Airport, 128.0 km away.

Is breakfast offered at City Garden GRAND Hotel?

Wake up to an amazing continental and buffet breakfast at City Garden GRAND Hotel. Travelers can enjoy breakfast offered with an additional charge of 445 PHP for children and 890 PHP for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.

What people love about City Garden GRAND Hotel

  • 10

    Exceptional
    Cleanliness

    "Place is cozy, clean, and safe."

    Lemuel

    |

    October 20, 2023

  • 10

    Exceptional
    Staff 

    "The room was very clean, the staff was very friendly and helpful, and the location is convenient."

    Ashley

    |

    October 14, 2023

  • 10

    Exceptional
    Cleanliness

    "Clean, nice location and excellent food - both breakfast and roof top bar!"

    Patrick

    |

    September 16, 2023

Property ranking|Compared to 5,901 Manila properties
Room comfort score
8.8/10
Room size
57 sqm.
Service score
8.9/10
Cleanliness score
9/10
Better than
99
%
of Manila properties
Bigger than
98
%
of Manila properties
Better than
97
%
of Manila properties
Better than
97
%
of Manila properties
More about City Garden GRAND Hotel

More about City Garden GRAND Hotel

City Garden GRAND Hotel

For travelers who want to take in the sights and sounds of Manila, City Garden GRAND Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Manila has to offer.
At City Garden GRAND Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Manila even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at City Garden GRAND Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at City Garden GRAND Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at City Garden GRAND Hotel even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea at your disposal. City Garden GRAND Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at City Garden GRAND Hotel begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Apart from amenities and services, City Garden GRAND Hotel goes the extra mile to make sure all guests make the most of their time. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Past guests love the cleanliness here, ranking it higher than 97% of the city's accommodation.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

123 mentions

Swimming Pool

119 mentions

Breakfast

114 mentions

Food & Dining

73 mentions

Languages spoken
  • English
  • Filipino
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Pool with view
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Kitchenette
  • Linens
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Spice Cafe
  • Menu: A-la-carte
Firefly
  • Cuisine: American, Asian, Local

Location

8008 Makati Avenue Corner Kalayaan Avenue, Makati, Manila, Philippines, 1200
Excellent
Location

8.9

Airports
  • Ninoy Aquino International Airport (MNL)
    6.0 km 24 min drive
  • Clark International Airport (CRK)
    85.6 km 1.9 hour drive
Public transportation
  • Buendia 3 MRT Station
    1.3 km
  • Dela Rosa Street
    1.5 km
Hospital or clinic
  • Servier
    310 m
Shopping
  • Robinsons Place Manila
    5.0 km
Convenience store
  • 7 Eleven
    100 m 2 min drive
Cash withdrawal
  • ATM
    70 m 1 min walk

What's nearby

Popular landmarks
  • Robinsons Place Manila
    5.0 km
  • National Museum
    5.7 km
  • Rizal Park
    5.7 km
  • Quiapo Church
    6.2 km
  • Manila Ocean Park
    6.3 km
  • Fort Santiago
    6.3 km
  • San Agustin Church
    6.4 km
  • Casa Manila
    6.4 km
  • Manila Cathedral
    6.7 km
  • Intramuros
    7.0 km
Nearby landmarks
  • Firefly Roofdeck
    10 m
  • Tribu Diwata
    80 m
  • Bottoms
    140 m
  • Plan B
    150 m
  • A. Venue Mall
    180 m
  • Century City Mall
    190 m
  • SM Marketplace
    190 m
  • Ringside
    200 m
  • MetroMart
    200 m
  • Rogues
    200 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • For the Grand Suite room type, a security deposit of PHP 10,000 is required upon check-in for charges or damages during the stay and will be refunded upon departure. Parties are strictly not allowed in the Grand Suite Room
  • Breakfast will be for adults only. Any additional guest will be charged an additional fee for breakfast
  • The property has a penalty of PHP 8,000 for smoking in a non-smoking room.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1300 PHP
  • Distance from city center9.1 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)890 PHP
The property
  • Number of bars/lounges2
  • Number of floors33
  • Number of restaurants2
  • Number of rooms 311
  • Room voltage220
  • Year property opened2014

Property announcements

Swimming Pool (32nd floor): Daily (6AM to 10PM)
Gym (9th floor): Daily (7AM to 7PM)
Firefly Roofdeck Restaurant (32nd floor): Daily (7AM to 12AM)
Room Service: Daily (7AM to 12AM)
SPICE Cafe (7th floor): Daily (7AM to 2PM / A La Carte : 11AM to 2PM)
Buffet Breakfast (SPICE Cafe / 7th floor): Daily (7AM to 11AM)
LA FAMOSA Wellness Spa (9th floor / In-room): Daily (walk-in: 8AM to 10PM) / (in-room: 24hours)

Reviews of City Garden GRAND Hotel from real guests

Provided by verified guests of Agoda
8.7
Cleanliness9.0
Location8.9
Service8.9
Room comfort and quality8.8
Facilities8.6
Value for money8.6
High score for Manila
Rating
9+ Exceptional (1,598)
8-9 Excellent (567)
7-8 Very Good (549)
6-7 Good (146)
<6 Below Expectation (212)

Show reviews that mention 

Showing 3,072 verified guest comments
12345
10.0
Exceptional
Christopher from Philippines
Couple
Standard No View
Stayed 2 nights in April 2023

Enjoyed My Stay Here”

Room Great room huge bed. Aircon worked very good. Spacious and nice desk if u need to get some work done. Internet was plenty fast especially if your uploading. Tv was good. Bed was very comfortable. Closet is huge this place would be great for a long stay. Bathroom Huge bathroom. Shower was excellent, perfect temperature and pressure. Had a bathtub my daughter loved it 2 years old. Huge mirror and had toiletries available. Staff Very nice staff especially the door guards very friendly and would negotiate with the taxis who are generally not so honest. Front desk folks are very awesome check in and check out were quick and easy. 32nd floor restaurant was great. I had the spaghetti and in the morning had continental breakfast very good food and the staff were also great there. Elevator was a little slow and sometimes had to wait a few minutes to be expected when the hotel is 32 floors.

Reviewed April 16, 2023

Dear Christopher, Thank you for taking the time to leave us a good review. It warms our hearts to hear such an amazing feedback. Thank you for taking the time to share your experience with us and for mentioning that our staff are friendly and courteous. We take pride in your continued patronage and we are committed to serving you with excellence for years to come. Once again, thank you so much and we look forward to welcoming you back soon here at City Garden Grand Hotel. Until then, Stay Safe! Clement Salantes Duty Manager

Responded April 16, 2023
City Garden GRAND Hotel
10.0
Exceptional
SOL from South Korea
Couple
2 Queen Beds Superior
Stayed 3 nights in March 2023

Great place to stay while traveling”

First of all, the room was spacious and the bathroom was spacious too, but there was no bathtub. The window was big and the view was good because it was on a high floor. We checked in at 2 o'clock, but we had to wait for about 20 minutes because the cleaning was not done properly. The foreigner next to us was annoyed. The TV and air conditioner batteries were dead in the room. There were room slippers and a gown, which was impressive because they are not common in the Philippines. The TV had a good picture quality and it was impressive. The water pressure was a bit weak. There were 3 elevators for 32 floors, so it was inconvenient. The elevators were not enough for the business, 32nd floor bar customers, and guests, and the room was on the 27th floor, so it was not very convenient. In the evening, you have to wait for the bar and it is difficult to go down the elevator because there are many people. The swimming pool is not big and there are not many sunbeds. There is not enough space... Even when we went, foreigners gave up their seats. By the evening, it was full of children and we didn't even dare to go in. Even though the noise was so loud, there was no restriction on playing. The bar is cheap and has a good view, so alcohol goes down well. Orders are taken quickly and requests are well fulfilled. There was music playing on the rooftop or the adjacent building, so there was a thumping noise until 2 am. However, maybe because I stayed at the worst hotel before, the room was comfortable, the housekeeping was good, and there were no bugs, so it was good. The refrigerator performance was a bit lacking. Haha.

Reviewed April 03, 2023
Auto-translated through generative A.I.

Dear Mr./Ms. Sol, We are extremely grateful to receive your top-rated score.Thank you for taking a moment to share your review. Meanwhile, it’s clear from your comments that we missed several important opportunities to ensure a satisfying stay, and for that, we sincerely apologize. We will surely inform the concerned department with regards to your concerns and will review your feedback to see how we can create a more positive, seamless experience for our guests, and we truly hope you will offer us another chance to show you the exceptional hospitality we are capable of providing. Looking forward to welcoming you back here to City Garden Grand Hotel. Best Regards, John Pagtabunan Duty Manager

Responded April 04, 2023
City Garden GRAND Hotel
10.0
Exceptional
Louie from Philippines
Family with young children
2 Queen Beds Deluxe
Stayed 2 nights in December 2022

Christmas staycation 2022”

We haf a wonderful stay with my family and my kids at this hotel. It was a memorable experience as we had our first christmas with my family at a hotel. The room was very clean. Hot water was working perfectly. The room was large enough for a family. AC was also perfect. I just wished there was a Netflix for those who wanted to have a movie marathon inside the room, but it wasn't a deal breaker after all. There are so many restaurants of different cuisines nearby to choose from, so eating out was never a problem. All the staff from the security up to the housekeeping personnel were friendly and were always polite whatever service we needed. The receptionists made it easy to check in and out from the hotel The breakfast was amazing and there are lots of food to choose from and also a dedicated barista to provide all your coffee needs. We'll definitely be coming back to this hotel soon. I highly recommend this hotel to those undecided families looking for a quick hotel staycation in Makati.

Reviewed December 26, 2022

Dear Mr. Louie, Please accept my sincere gratitude for the wonderful feedback and we thank you for choosing City Garden Grand Hotel on your recent visit. We strive to exceed our guest expectations by providing the right room, the right technology, and the right service to make every stay relaxing, invigorating, stimulating and filled with positive interactions. We truly appreciate knowing about our guest’s experiences so we can celebrate our success and address our challenges to better serve you in the future. Always at your service, Christian Tadeo Hotel Duty Manager

Responded December 26, 2022
City Garden GRAND Hotel
10.0
Exceptional
Carla from Philippines
Family with teens
Superior Room
Stayed 1 night in April 2023

My birthdat staycation at the City Garden Grand”

Stayed here with my family to celebrate my birthday. I originally booked a Superior Room but it was upgraded to Deluxe since there was no available Superior room when we checked in. Thanks to the reception staff, Ms. Shi who was very accomodating and pleasant. The Deluxe room was big enough for a family of 4 (all adults). It was thoroughly neat and clean. I also commend Trix of Firefly Restaurant for his good customer service. Every hotel staff we spoke to were all attentive and courteous. I definitely recommend this hotel both to local and foreign travelers / guests.

Reviewed April 02, 2023

Dear Ms. Carla, We are extremely grateful to receive your top-rated score. Likewise, we appreciate the recognition of our Hotel Staff – Shi and Trix. I am very excited to share your kind words with them as I am sure that this will make them super happy! Thank you for taking the time to share your experience during your recent stay with us. And for highlighting that the cleanliness of our room and the service of our staff meet your standards. Our team truly appreciates it. Looking forward to welcoming you back here at City Garden Grand Hotel. Best Regards, Alex Bognot Duty Manager

Responded April 11, 2023
City Garden GRAND Hotel
10.0
Exceptional
hassan from Saudi Arabia
Solo traveler
1 King Bed Deluxe
Stayed 16 nights in February 2023

ممتاز جدا”

فندق جميل وموظفين لطفاء ... هناك موظفه اسمها كرستين ممتازه جدا وتعاملها راقي جدا وتهتم للضيوف وتقدم لهم كل الخدمات اشكرها حقا لانه كانت لطيفه معنا Nice hotel and nice staff... There is an employee named Christine who is very excellent and her dealings are very sophisticated and she cares for the guests and provides them with all services. I really thank her because she was kind to us

Reviewed March 26, 2023

Dear Mr. Hassan, We appreciate the recognition of our Hotel Staff - Christine. I am very excited to share your kind words with her as I am sure that this will make her super happy! Thank you for taking the time to share your experience during your recent stay with us. Our team truly appreciates it. We are all so glad to know that you enjoyed your stay as well. Looking forward to welcoming you back here at City Garden Grand Hotel. Best Regards, John Pagtabunan Duty Manager.

Responded March 27, 2023
City Garden GRAND Hotel
12345
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