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a man laying on a bed next to a woman, Emotion Tulum Hotel & Hostal in Tulum
Standard Quadruple Room, Emotion Tulum Hotel & Hostal in Tulum
a statue of a frog sitting on top of a table, Emotion Tulum Hotel & Hostal in Tulum
a beach with a beach chair and a surfboard on it, Emotion Tulum Hotel & Hostal in Tulum
a sign with a picture of a dog on it, Emotion Tulum Hotel & Hostal in Tulum
a bathroom with a toilet, sink, and tub, Emotion Tulum Hotel & Hostal in Tulum
a patio area with chairs, tables and umbrellas, Emotion Tulum Hotel & Hostal in Tulum

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7.1

Very good

218 reviews

218 reviews

See map

9.3

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Walkable places
Cenote Dive Center

50 m

Casa Hernandez

60 m

LassaH Ethnic Design Made with Love

60 m

Mixik

60 m

Tulum Bazaar

60 m

Closest landmarks
HSBC Bank

40 m

Farmacia De La Riviera - Homeopatía

80 m

Farmacia Únion

130 m

Farmacia 24 Horas

150 m

SaBio Tulum

330 m

Emotion Tulum Hotel & Hostal

Avenida Tulum, entre Osiris y Beta Sur 32, Tulum, Tulum, Mexico, 77760 - See map

Conveniently situated in the Tulum part of Tulum, this property puts you close to attractions and interesting dining options.

Highlights

330 meters to public transportation

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Airport transfer

Pets allowed

Shuttle service

Free Wi-Fi in all rooms!

Spa

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Value for money7.3
Location rating9.3

Rooms available at Emotion Tulum Hotel & Hostal

Standard Triple Room
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 single bed and 1 queen be...
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Standard Double Room
...
  • Room size: 18 m²/194 ft²
  • Garden view
  • 1 queen bed
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Standard Quadruple Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 2 queen beds
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Single Bed in Dormitory Room
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  • Room size: 60 m²/646 ft²
  • Garden view
  • 1 single bed
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Bed in 8-Bed Mixed Dormitory Room
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  • Room size: 20 m²/215 ft²
  • Shower
  • 1 single bed
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Frequently asked questions

What time is check-in and check-out at Emotion Tulum Hotel & Hostal?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hostel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Emotion Tulum Hotel & Hostal?

Emotion Tulum Hotel & Hostal is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hostel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Emotion Tulum Hotel & Hostal also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hostel.

What is the smoking policy at Emotion Tulum Hotel & Hostal?

Emotion Tulum Hotel & Hostal does permit smoking in some areas and is not 100% smoke-free.

See map

Explore the neighborhood

Overall rating:

7.1

Very good
218 reviews
Cleanliness
7.3
Facilities
6.0
Location
9.3
Read all reviews >
More about Emotion Tulum Hotel & Hostal

More about Emotion Tulum Hotel & Hostal

Emotion Tulum Hotel & Hostal is situated in Tulum, 3.4 km from Tulum Archeological Site and 300 metres from Tulum Bus station. Guests can enjoy the on-site restaurant. The rooms include a flat-screen TV with cable channels. There is a 24-hour front desk at the property. Bike hire is available at this hostel and the area is popular for snorkelling. Bus station Tulum Ruins is 2.8 km from Emotion Tulum Hotel & Hostal, while Parque Nacional Tulum is 3.5 km from the property. The nearest airport is Cancun International Airport.

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Amenities and facilities
Good
Facilities

6

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Diving
  • Fishing
  • Massage
  • On-site entertainment
  • Snorkeling
  • Spa
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Salon
  • Smoking area
  • Terrace

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Shuttle service

Available in all rooms

  • Air conditioning
  • Dining table
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Ironing facilities
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Socket near the bed
  • Toiletries
  • Trash cans
Food and dining
Restaurants on site

LA TRATTORIA DA MAURI E SIMO

  • Cuisine: Italian
  • Menu: Buffet
Location
Avenida Tulum, entre Osiris y Beta Sur 32, Tulum, Tulum, Mexico, 77760
Exceptional
Location

9.3

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out from12:00
  • Check-out until12:00
Property announcements

Please note that it could be a little loud at night since there are bars with live music close to the property

Reviews of Emotion Tulum Hotel & Hostal from real guests

Provided by verified guests of Agoda
7.1
/
10
Very good
Cleanliness7.3
Facilities6.0
Location9.3
Service6.7
Value for money7.3
High score for Tulum
Rating
9+ Exceptional (0)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (1)
Time of the year
Mar - May (1)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (1)
All guests (5)
Showing 2 verified guest comments
4.0
Ingrid from Mexico
Solo traveler
Single Bed in Dormitory Room
Stayed 3 nights in March 2021

Not recommended ”

The hostal is very open, no safety, everyone can just walk in whenever and I didn't feel comfortable. About facilities: The toilet only has paper in the general space, not in the toilet itself. The shower was not clean and in the hallway are sinks with mirrors, but no paper towels were refilled during my stay. Staff: After 1 AM a staffmember came in the room to check the beds because he expected 2 other people the day after. Check-in is only after 3PM, only 3 of 8 beds were occupied and that should be in the system to know what the availability is. Why check this in the middle of the night while people are sleeping. Also, curtains were trash and not covering all the windows. This was one of my complaints and they handled directly after I left (was told by another hostel guest). If they will do something with the other advice, who knows. I guess this hostel is the cheapest in the area, but spend a bit more and the upgrade will be huge compared to this place and it's hospitality.

Reviewed April 03, 2021

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8.0
Excellent
Carlotta from Mexico
Solo traveler
Stayed 2 nights in December 2016

Cheap but cold”

When I checked in, I didn't really had the feeling I'm welcome. But my two talks with the receptionists afterwards were friendly and nice. Everything is clean so far but it also appears a little bit sterile. The atmosphere didn't let me feel like people want to socialise. But it is very close to the bus station and you can also book tours in the hostel. They offer a bike rental as well. But be aware of the clubs on the other side if the road that doesn't let you sleep that much. I never visited the terrace or the kitchen so perhaps it's nice there but for me it wasn't that good at all.

Reviewed December 28, 2016

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