Travelling to Mexico? Read all updated requirements before you book.
Excellence Playa Mujeres- All Inclusive- Adults Only
Excellence Playa Mujeres- All Inclusive- Adults Only
Excellence Playa Mujeres- All Inclusive- Adults Only
Excellence Playa Mujeres- All Inclusive- Adults Only
Excellence Playa Mujeres- All Inclusive- Adults Only
Excellence Playa Mujeres- All Inclusive- Adults Only
Excellence Playa Mujeres- All Inclusive- Adults Only

Removed from saved list

9.5

Exceptional

35 reviews

35 reviews

Food & Dining1
See map

9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Mercado 28 Market 9.5 km
Torre Escenica 11.2 km
La Isla Shopping Village 15.4 km
Interactive Aquarium 15.5 km
Avenida Kukulkan 16.2 km
Mayan Museum of Cancun 19.0 km
Playa Delfines 20.0 km
El Rey Archaeological Zone 20.4 km
Wet'n Wild Cancun 24.4 km
Xoximilco Cancun by Xcaret 28.0 km
Nearby landmarks
Mujeres Beach 140 m
Trailer Park Camping 3.5 km
Playa Blanca 5.3 km
Galeria Lamanai 5.4 km
North Beach 5.7 km
El Farito 5.8 km
Playa Centro 5.8 km
Galeria de Arte Mexicano 6.0 km
jose guillermo amaya sanchez 6.0 km
Coral Scuba Dive Center 6.0 km

Excellence Playa Mujeres- All Inclusive- Adults Only

Prolongacion Bonampak, S/N, Punta Sam Lote Terrenos 001 MZ, 001 Sm. 003, Zona Continental de Isla de Mujeres, Playa Mujeres, Cancun, Mexico, 77400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Playa Mujeres part of Cancun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Show more

Highlights

Sparkling clean

Top Value

Front desk [24-hour]

Airport transfer

Private beach

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Cancun every 8 minutes on Agoda.com
Value for money9.4
Location rating9.1
Nearest airportCancun International Airport (CUN)
Distance to airport23.5 km

Rooms available at Excellence Playa Mujeres- All Inclusive- Adults Only

Excellence Club Two Story Rooftop Terrace Suite Ocean Front
...
  • Room size: 150 m²/1615 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Excellence Club Junior Suite Ocean View
...
  • Room size: 75 m²/807 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Excellence Club Junior Suite Pool View
...
  • Room size: 75 m²/807 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Two Story Rooftop Terrace Suite Spa or Pool View
...
  • Room size: 150 m²/1615 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Excellence Club Junior Swim Up Suite Pool View
...
  • Room size: 75 m²/807 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Terrace Suite with Plunge Pool
...
  • Room size: 149 m²/1604 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Swim Up Suite Spa or Pool View
...
  • Room size: 75 m²/807 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Junior Suite Spa or Pool View
...
  • Room size: 75 m²/807 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Ocean Front Excellence Club Two Story Rooftop Suite with Terrace
...
  • Room size: 75 m²/807 ft²
Enter dates to see prices
Excellence Club Junior Suite with Swim up
...
  • Room size: 75 m²/807 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Excellence Playa Mujeres- All Inclusive- Adults Only?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Excellence Playa Mujeres- All Inclusive- Adults Only?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Excellence Playa Mujeres- All Inclusive- Adults Only?

Excellence Playa Mujeres- All Inclusive- Adults Only is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 219 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Excellence Playa Mujeres- All Inclusive- Adults Only has a car park available for guests. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel.

Is breakfast offered at Excellence Playa Mujeres- All Inclusive- Adults Only?

Wake up to a great buffet breakfast at Excellence Playa Mujeres- All Inclusive- Adults Only.

What is the smoking policy at Excellence Playa Mujeres- All Inclusive- Adults Only?

Excellence Playa Mujeres- All Inclusive- Adults Only does permit smoking in some areas and is not 100% smoke-free.

What popular beaches are close to Excellence Playa Mujeres- All Inclusive- Adults Only?

Guests at Excellence Playa Mujeres- All Inclusive- Adults Only can easily visit Mujeres Beach in the Playa Mujeres area.

Show more questions
See map

Explore the neighborhood

What people love about Excellence Playa Mujeres- All Inclusive- Adults Only

  • 10

    Exceptional
    Staff 

    "All-Inclusive Excellence Club provides great value with amazing service from all staff."

    ALAN

    |

    November 4, 2020

  • 9.6

    Exceptional
    Staff 

    "The staff are extremely professional and friendly."

    Jazmin

    |

    October 3, 2020

  • 9.2

    Exceptional

    "The main pool area has a swim-up bar and is where the music and higher energy activities take place."

    James

    |

    December 27, 2019

Property ranking|Compared to 1,011 Cancun properties
See all rankings
Value for money score
9.4/10
Service score
9.6/10
Cleanliness score
9.6/10
Couples review score
9.6/10
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
Better than
99
%
of Cancun properties
Overall rating:

9.5

Exceptional
35 reviews
Cleanliness
9.6
Facilities
9.8
Location
9.1
Read all reviews >
More about Excellence Playa Mujeres- All Inclusive- Adults Only

More about Excellence Playa Mujeres- All Inclusive- Adults Only

Excellence Playa Mujeres- All Inclusive- Adults Only

Excellence Playa Mujeres- All Inclusive- Adults Only is a smart choice for travelers to Cancun, offering a relaxed and hassle-free stay.
Excellence Playa Mujeres- All Inclusive- Adults Only provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Excellence Playa Mujeres- All Inclusive- Adults Only. Some rooms at Excellence Playa Mujeres- All Inclusive- Adults Only are equipped with air conditioning for your convenience. Some rooms at Excellence Playa Mujeres- All Inclusive- Adults Only include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Excellence Playa Mujeres- All Inclusive- Adults Only. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Excellence Playa Mujeres- All Inclusive- Adults Only lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like snorkeling and diving. Water sports are incredibly convenient with boats provided by Excellence Playa Mujeres- All Inclusive- Adults Only.
Have some easy fun without traveling far, while playing tennis court at Excellence Playa Mujeres- All Inclusive- Adults Only. Have fun with your friends or family, or even meet new people at the library and games room. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take some time to explore Cancun during your stay at the hotel. Get a photograph of yourself in front of Avenida Kukulkan located 16.1 km away, a must-see for anyone visiting Cancun.


Reasons to stay here

This hotel beats 99% of accommodations in the city on value for money.
Guests who stayed here rated the facilities above 99% of other accommodations in the city.
This hotel scores higher than 99% of the city's accommodations for cleanliness.

Show more
Amenities and facilities
Exceptional
Facilities

9.8

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • Nightclub
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • All rooms include all meals, at no extra cost
  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Smoking area

Access

  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Valet parking

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Bicycle rental [free]
  • Closet
  • Coffee/tea maker
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Internet access – wireless
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
Location
Prolongacion Bonampak, S/N, Punta Sam Lote Terrenos 001 MZ, 001 Sm. 003, Zona Continental de Isla de Mujeres, Playa Mujeres, Cancun, Mexico, 77400
Exceptional
Location

9.1

Airports

  • Cancun International Airport (CUN)
    23.5 km
  • Cozumel International Airport (CZM)
    82.4 km

Public transportation

  • Cancun Bus Station
    9.0 km

Hospital or clinic

  • Pharmaspot
    6.3 km

Shopping

  • Mercado 28 Market
    9.5 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Mercado 28 Market
    9.5 km
  • Torre Escenica
    11.2 km
  • La Isla Shopping Village
    15.4 km
  • Interactive Aquarium
    15.5 km
  • Avenida Kukulkan
    16.2 km
  • Mayan Museum of Cancun
    19.0 km
  • Playa Delfines
    20.0 km
  • El Rey Archaeological Zone
    20.4 km
  • Wet'n Wild Cancun
    24.4 km
  • Xoximilco Cancun by Xcaret
    28.0 km

Nearby landmarks

  • Mujeres Beach
    140 m
  • Trailer Park Camping
    3.5 km
  • Playa Blanca
    5.3 km
  • Galeria Lamanai
    5.4 km
  • North Beach
    5.7 km
  • El Farito
    5.8 km
  • Playa Centro
    5.8 km
  • Galeria de Arte Mexicano
    6.0 km
  • jose guillermo amaya sanchez
    6.0 km
  • Coral Scuba Dive Center
    6.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee219 USD

The property

  • Number of rooms 450

Reviews of Excellence Playa Mujeres- All Inclusive- Adults Only from real guests

Provided by verified guests of Agoda
9.5
/
10
Exceptional
Cleanliness9.6
Facilities9.8
Location9.1
Service9.6
Value for money9.4
High score for Cancun
Rating
9+ Exceptional (9)
8-9 Excellent (1)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (2)
Jun - Aug (4)
Sep - Nov (5)
Dec - Feb (2)
All guests (35)
All room types
All languages
Showing 13 verified guest comments
10.0
Exceptional
ALAN from Panama
Couple
Junior Suite Spa or Pool View
Stayed 4 nights in October 2020

Excellent Service”

All-Inclusive Excellence Club provides great value with amazing service from all staff. The resort has excellent food from a varíety of restaurants. Good entertainment options kept us at the resort for 5 days with no desire or need to venture outside the resort.

Reviewed November 04, 2020

See room deals

9.2
Exceptional
James from United States
Couple
Junior Suite Spa or Pool View
Stayed 4 nights in December 2019

Excellent service, great food, great facilities”

This was our second visit to an Excellence property and our great experience the first time was not a one-off. Their staff makes you feel welcomed all the time and many of them show how much they enjoy their work and truly wants to give the best experience to their guests. They have eight restaurants of different cuisines. Chez Isabel (French), Basmati (Indian), and Lobster House were our favorite, but all were good. The main pool area has a swim-up bar and is where the music and higher energy activities take place. Then there are other pools where it's more quiet for those looking to just read or something. Not to mention the lazy "river" where the pool goes in a circle around the spa.

Reviewed December 27, 2019

See room deals

9.6
Exceptional
Jazmin from United States
Couple
Terrace Suite with Plunge Pool
Stayed 3 nights in September 2020

LIVES UP TO ITS NAME”

My fiance & I had a PHENOMENAL experience here. So fun, so beautiful, & so good. The staff are extremely professional and friendly. The drinks are DIVINE, the food AMAZING, & the entertainment GREAT! EXCELLENT indeed... We will be back! THANK YOU to all the Enriques, Jose, etc for the WONDERFUL service!

Reviewed October 03, 2020

See room deals

10.0
Exceptional
Christopher from United States
Couple
Stayed 4 nights in July 2018

Wonderful Resort”

Would definitely recommend Excellence. Our stay was wonderful. All of the restaurants were great. The staff was always helpful

Reviewed July 23, 2018

See room deals

10.0
Exceptional
george from United States
Couple
Stayed 2 nights in August 2019

Very Very Nice”

Exactly what we expected. But not our kind of scene. We travel every month many times twice a month all over the world. We prefer a little more excitement. If you are a once or twice a year traveler that just want to relax and sleep your vacation away then this is absolutley a beautiful perfect place.

Reviewed August 28, 2019

See room deals

10.0
Exceptional
natalia from United States
Couple
Stayed 8 nights in May 2019

Exceptional”

All is perfect Cons. When is do not disturb sign On the door ,stuff has to follow it and not to nuck the doot.. More bingo and Mex lottery would be nice.

Reviewed May 23, 2019

See room deals

10.0
Exceptional
Kevin from United States
Couple
Stayed 7 nights in October 2018

Exceptional”

Very nice, very good restaurants, Excellent facilities the bars on property serve top shelf!

Reviewed November 06, 2018

See room deals

6.4
Good
Youngji from United States
Couple
Stayed 2 nights in May 2018

Cancun all inclusive hotel??”

I was disappointed and I wouldnt be back again. Pros Clean, Luxury and modern. Welcoming Room is nice and big. Cleaners comes to clean room at least 2 times a day. A lot of different activities every day. Servers(staffs) are friendly Cons Expensive compare to what I use at resort. Concierge and front desk staffs are not friendly. ( they are not willing to help) -I asked to change my room and they didn't change the room right away. they said I need to check out at 11:00am and wait for 5 hours to change room. For 5 hours , no access to room. So I didnt change. DoNOT USE ATM - first, It said there is $5.80 fee for withdraw money but when I checked the receipt, It charged me $40 more. It is so tricky and So much fee for one time withdraw money. ( I complained about this situations to front desk and they said it is not their business.) All Alcohols are cheap and mixed drinks taste weird. No restaurant was satisfiying me.

Reviewed May 20, 2018

See room deals

10.0
Exceptional
Solang from United States
Couple
Stayed 4 nights in June 2018

Amazing ”

Best hotel I have stayed at. Everyone and everything was simply amazing!

Reviewed June 29, 2018

See room deals

9.6
Exceptional
Vanessa from United States
Couple
JUNIOR SUITE JUNIOR SUITE SPA OR POOL VIEW
Stayed 3 nights in July 2018

PleasedCustomer”

Amazing resort, AMAZING staff.

Reviewed July 19, 2018

See room deals

6.0
Zhong from United States
Family with teens
Stayed 5 nights in January 2020

a”

a

Reviewed October 10, 2020

See room deals

8.0
Excellent
sophia from South Korea
Couple
Stayed 2 nights in September 2018

전반적인 따뜻하고 아늑한 공간”

멕시코 음식 대부분이 너무 짰는데 여기 호텔도 비슷합니다. 그래도 한국인들이 메리트있게 생각하는 랍스터 무제한이 장점이 아닐까요- 한번만 이용했지만..! 호텔 분위기는 시설들은 최신이 아니지만 전체적으로 아늑하고 편안한 느낌을 줍니다. 직원들도 친절하구요. 괜찮은 가격에 방이 넓고 욕조가 있어 좋았어요. 다른 호텔에는 더 비싼 가격에 욕조가 없었거든요. 다만 마지막날 먹다 남은 과자로 인해 방에 개미가 나타났어요. 전반적으로 좋은 숙소였어요.

Reviewed October 02, 2018

See room deals

8.8
Excellent
HYEONDEOK from South Korea
Couple
JUNIOR SUITE JUNIOR SUITE SPA OR POOL VIEW
Stayed 10 nights in September 2018

열흘 동안 머물렀습니다”

직원들이 아주 친절하고 레스토랑이 많아 오롯이 휴양을 즐기기에 더할나위 없었습니다. 대중교통이 없어 칸쿤 시내로 나가기는 다소 불편합니다. 중국인 일본인이 단 한명도 없어서 넘나 좋았어요

Reviewed September 22, 2018

See room deals

This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss