HS HOTSSON Smart Acapulco
HS HOTSSON Smart Acapulco
Swimming pool, HS HOTSSON Smart Acapulco in Acapulco
Restaurant, HS HOTSSON Smart Acapulco in Acapulco
Food and beverages, HS HOTSSON Smart Acapulco in Acapulco
Entrance, HS HOTSSON Smart Acapulco in Acapulco
HS HOTSSON Smart Acapulco

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8.3Excellent

2,354 reviews

2,354 reviews

Location 9.0
Cleanliness 8.1
Value for money 8.1
Facilities 7.8
See map

9.0Exceptional

Location rating score

Exceptional location
Parking
Available
Closest landmarks
Dalia
120 m
Galeria Abraham Ramirez
180 m
Galerías Diana
300 m
Delfines Paradise
460 m
Fountain of Diana the Huntress
470 m

HS HOTSSON Smart Acapulco

Avenida Costera Miguel Aleman No. 1803, Acapulco City Center, Acapulco, Mexico, 39670 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Acapulco City Center part of Acapulco, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous General Juan N. Álvarez International Airport. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

Check-in/out [express]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Facilities

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Swimming pool [outdoor]

Beachfront

Check-in/out [express]

Value for money8.1
Location rating9.0

Rooms available at HS HOTSSON Smart Acapulco

Very good
Room comfort & quality

7.5

Villa
...
  • Room size: 177 m²/1905 ft²
  • Outdoor view
  • 2 single beds & 1 king bed ...
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King Room - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 king bed
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Presidential Suite
...
  • Room size: 40 m²/431 ft²
  • Sea view
  • 1 king bed
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Standard
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 double beds & 1 king bed ...
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Junior Suite
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 2 double beds or 1 king bed...
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Junior Suite with King Bed
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 king bed
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Governor Suite
...
  • Room size: 81 m²/872 ft²
  • Sea view
  • 1 king bed
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2 Double Beds Accessible
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 2 double beds
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JUNIOR SUITE,1 KING BED,BALCONY,PARTIAL OCEAN VIEW
...
  • Room size: 61 m²/657 ft²
  • Balcony/terrace
  • 1 king bed
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SENIOR SUITE,1 KING BED,JETTED TUB
...
  • Room size: 81 m²/872 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does HS HOTSSON Smart Acapulco have bars on-site?

Experience your vacation the best way yet with HS HOTSSON Smart Acapulco's bar and poolside bar accessible right in front of your doorstep for when you need a sip or two.

Does HS HOTSSON Smart Acapulco provide laundry services?

Yes! HS HOTSSON Smart Acapulco features laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

Does HS HOTSSON Smart Acapulco offer dry cleaning services?

Yes! HS HOTSSON Smart Acapulco offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

What kinds of facilities are offered for children at HS HOTSSON Smart Acapulco?

While on vacation with your family, your kids can also experience the fun in sports and recreation facilities offered at HS HOTSSON Smart Acapulco such as kids pool.

What precautions does HS HOTSSON Smart Acapulco take in terms of hygiene, safety, and cleanliness?

HS HOTSSON Smart Acapulco meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes ready with first aid kit, temperature check for guests and staff, free face masks, and doctor/nurse on call for greater safety precautions and hygiene protocols.

Does HS HOTSSON Smart Acapulco have an option for contactless check-in and check-out?

At HS HOTSSON Smart Acapulco, guest visitors can take part in contactless check-in and check-out option provided by this property for your comfort and safety.

What attractions are near by HS HOTSSON Smart Acapulco that are in walking distance?

While staying at HS HOTSSON Smart Acapulco, begin your holiday by exploring the closest attractions that are within walking distance to the property which include Dalia, Galeria Abraham Ramirez, and Galerías Diana.

What are the property's policies for children's bedding at HS HOTSSON Smart Acapulco?

HS HOTSSON Smart Acapulco's policy relating to children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does HS HOTSSON Smart Acapulco have?

HS HOTSSON Smart Acapulco has a total of 28 floors.

How long do visitors usually stay at HS HOTSSON Smart Acapulco?

Verified past guests that have stayed at HS HOTSSON Smart Acapulco had an average nightly stay of 2 nights at this property.

What is the average rating that past Couples' have given to HS HOTSSON Smart Acapulco?

Verified couple travelers that have stayed at this property have given HS HOTSSON Smart Acapulco an average rating of 8.4. You can look up on more descriptive customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

Property ranking|Compared to 447 Acapulco properties
Value for money score
8.1/10
Location score
9/10
Room comfort score
7.5/10
Service score
7.6/10
Better than
99
%
of Acapulco properties
Better than
99
%
of Acapulco properties
Better than
99
%
of Acapulco properties
Better than
97
%
of Acapulco properties
More about HS HOTSSON Smart Acapulco

More about HS HOTSSON Smart Acapulco

HS HOTSSON Smart Acapulco

Getting the most from your time in Acapulco is a breeze when staying at the accessibly-located HS HOTSSON Smart Acapulco.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Shuttle services provided by HS HOTSSON Smart Acapulco makes it easy to plan your day trips, sightseeing, and more around Acapulco. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at HS HOTSSON Smart Acapulco thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at HS HOTSSON Smart Acapulco even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a coffee or tea maker and mini bar at your disposal. HS HOTSSON Smart Acapulco also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Every day at HS HOTSSON Smart Acapulco begins with a delicious in-house breakfast. A memorable night with your travel companions can be had without going far, at the hotel's bar.
HS HOTSSON Smart Acapulco offers an excellent variety of recreational facilities. Sip your favorite cocktail outdoors at the hotel's poolside bar. Check out the hotel's fitness facility to stay fit and firm on vacation.


Reasons to stay here

Get more than you bargain for here, which scores value for money higher than 98% of the city's accommodation.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.8

Most talked about facilities

Breakfast

1 mention

Beach

1 mention

Languages spoken
  • English
  • Spanish
Outdoor
  • Beachfront
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • On-site entertainment
  • Pool with view
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [on-site]
  • Shuttle service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Restaurant
  • Cuisine: Mexican
  • Menu: Buffet, A-la-carte

Location

Avenida Costera Miguel Aleman No. 1803, Acapulco City Center, Acapulco, Mexico, 39670
Exceptional
Location

9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)273 MXN
The property
  • Non-smoking rooms/floorsYes
  • Number of floors28
  • Number of restaurants4
  • Number of rooms 506

Property announcements

Please note that for breakfast-included rates, breakfast is not included for any children staying in the room. Breakfast for children is available at an extra cost. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of HS HOTSSON Smart Acapulco from real guests

Provided by verified guests of Agoda
8.1
Location9.0
Cleanliness8.1
Value for money8.1
Facilities7.8
Service7.6
Room comfort and quality7.5
High score for Acapulco
Rating
9+ Exceptional (11)
8-9 Excellent (6)
7-8 Very Good (9)
6-7 Good (2)
<6 Below Expectation (6)

Show reviews that mention 

Showing 34 verified guest comments
12345
10.0
Exceptional
salvador from United States
Couple
Stayed 4 nights in July 2008

STAY IN CROWNE PLANE ACAPULCO AUGUST 2008”

GREAT VIEW FROM ROOM. UPGRADE AVAILABLE FOR SUITE FOR ONLY $50 MORE PER NIGHT AND IT WAS A GREAT INVESTMENT. ENJOYED TREMENDOUSLY THE VIEW AND THE LARGE SPACE. WORTH EVERY MINUTE OF STAY.
OPEN AIR AND NO POLICY FOR DRESS CODE. WET KIDS AND GROWN UPS ON ELEVATORS LEADING TO WET AND MESSY FLOORS.

5 START HOTEL FOR A GREAT PRICE. WILL STAY AGAIN ON MY NEXT TRIP TO ACAPULCO.

Reviewed August 07, 2008
8.3
Excellent
salvador from United States
Couple
Stayed 8 nights in November 2008

Good hotel at a great price but???”

5 start hotel at under $50 per night in Acapulco. How can you go wrong??? Great location, great pool, nice room with great view. but......
Cannot bring food or alcoholic drinks into the room. That is the only hotel that I know that has that type of policy. The rooms do not have mini bars so the other option is to order room service. Expensive option. Will not stay there again because of that policy.

Great hotel at a great price with all the amenities that you could think of except mini bar in the room and a policy that you cannot bring food or alcoholic drinks into the room. I talked to the manager and she made an exception but I will not stay at this hotel again because of this rule.

Reviewed January 10, 2009
7.3
Very good
Denisa from Slovakia
Couple
Standard
Stayed 3 nights in November 2013

Nice hotel with perfect location and beautiful vie”

interesting architecture, perfect view from every room, located directlly on the beach

We enjoyed the stay in the hotel, even the fitness center could be better and I would prefer private beach in front of the hotel. but the view from the balcony is amazing:-)

Reviewed December 03, 2013
8.8
Excellent
Heinz from Germany
Solo traveler
King Room - Non-Smoking
Stayed 3 nights in December 2017

90”

Breakfast must pay extra this must include in the price generell

Reviewed January 02, 2018
7.3
Very good
salvador from United States
Family with young children
Stayed 3 nights in April 2008

CROWN PLAZA ACAPULCO MAY 08”

Good location but this hotel does not deserve 5 star rating.

Reviewed July 09, 2008
12345
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