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Grand Palladium White Sand Resort and Spa - All Inclusive
Grand Palladium White Sand Resort and Spa - All Inclusive
Grand Palladium White Sand Resort and Spa - All Inclusive
Grand Palladium White Sand Resort and Spa - All Inclusive
Grand Palladium White Sand Resort and Spa - All Inclusive
Grand Palladium White Sand Resort and Spa - All Inclusive
Grand Palladium White Sand Resort and Spa - All Inclusive

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7.9

Very good

68 reviews

68 reviews

See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Kantenah Beach 500 m
Salt Water Pool 890 m
Kantenah Bay 1.1 km
Sirenis 2.0 km
Cenote Minotaur 4.6 km
Super Mini 4.8 km
The Corner Store 5.0 km
Akumal Beach 5.8 km
Mar Caribe 5.9 km
Cenote Santa Cruz 5.9 km

Grand Palladium White Sand Resort and Spa - All Inclusive

Crta. Chetumal Km 259,5, Xpu Ha, Tulum, Mexico, 77710 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Xpu Ha part of Tulum, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Check-in [24-hour]

Private beach

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Kids club

Fitness center

Check-in/out [express]

Luggage storage

Value for money7.3
Location rating8.0

Rooms available at Grand Palladium White Sand Resort and Spa - All Inclusive

Junior Suite Garden View
...
  • Garden view
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices
Suite Garden View
...
  • Garden view
  • Balcony/terrace
  • 1 king bed
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Suite Beachside
...
  • Room size: 68 m²/732 ft²
  • Sea view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Junior Suite Beachside
...
  • Room size: 53 m²/570 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Suite Garden View 2 Adults + 1 Kid up to 12 Years Old
...
  • Room size: 53 m²/570 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Junior Suite Garden View 2 Adults + 2 Kids up to 12 Years Old
...
  • Room size: 53 m²/570 ft²
  • Garden view
  • 2 double beds
Enter dates to see prices
Romance Bungalow by the lake Adults Only
...
  • Room size: 58 m²/624 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Lakeside Romance Bungalow
...
  • Shower
  • 1 king bed
Enter dates to see prices
JUNIOR SUITE JUNIOR SUITE BEACHSIDE
...
  • Room size: 53 m²/570 ft²
Enter dates to see prices
Junior Suite
...
  • Room size: 53 m²/570 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

Does Grand Palladium White Sand Resort and Spa - All Inclusive have a hot tub?

A hot tub is one of the facilities available at Grand Palladium White Sand Resort and Spa - All Inclusive.

How much does it cost to stay at Grand Palladium White Sand Resort and Spa - All Inclusive?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Grand Palladium White Sand Resort and Spa - All Inclusive?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Palladium White Sand Resort and Spa - All Inclusive?

A stay at Grand Palladium White Sand Resort and Spa - All Inclusive also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Grand Palladium White Sand Resort and Spa - All Inclusive has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Tulum with private transportation, the resort can arrange car rental for you.

Is breakfast offered at Grand Palladium White Sand Resort and Spa - All Inclusive?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Palladium White Sand Resort and Spa - All Inclusive.

What are my dining options at Grand Palladium White Sand Resort and Spa - All Inclusive?

Grand Palladium White Sand Resort and Spa - All Inclusive features on-site restaurants for your dining convenience. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients.

What is the smoking policy at Grand Palladium White Sand Resort and Spa - All Inclusive?

Grand Palladium White Sand Resort and Spa - All Inclusive does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Grand Palladium White Sand Resort and Spa - All Inclusive?

Grand Palladium White Sand Resort and Spa - All Inclusive is located in Xpu Ha, famous for good restaurants such as La Lunita, La Playa Xpu Ha Restaurant & Beach Club and La Buena Vida Restaurant.

What are popular attractions near Grand Palladium White Sand Resort and Spa - All Inclusive?

Grand Palladium White Sand Resort and Spa - All Inclusive is located in Xpu Ha area, which is famous for attractions such as Kantenah Bay, Riviera Maya and Children's Playground.

What popular beaches are close to Grand Palladium White Sand Resort and Spa - All Inclusive?

Grand Palladium White Sand Resort and Spa - All Inclusive is located in the Xpu Ha area, which includes Kantenah Beach, La Playa Xpuha and Akumal Beach.

What popular natural sightseeing spots are close to Grand Palladium White Sand Resort and Spa - All Inclusive?

Grand Palladium White Sand Resort and Spa - All Inclusive is located in the Xpu Ha area, which is famous for natural sightseeing destinations such as Cenote Minotaur, Cenote Santa Cruz and Playa Chemuyil.

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Explore the neighborhood

What people love about Grand Palladium White Sand Resort and Spa - All Inclusive

  • 7.6

    Very good

    "It’s a huge resort one of the 4 TH hotels/resorts on the same property."

    Alexander

    |

    January 18, 2022

  • 7.6

    Very good

    "Overall it was nice place to stay with family."

    Alexander

    |

    January 18, 2022

Property ranking|Compared to 861 Tulum properties
See all rankings
Location score
8/10
Service score
8/10
Cleanliness score
8/10
Value for money score
7.3/10
Better than
98
%
of Tulum properties
Better than
98
%
of Tulum properties
Better than
98
%
of Tulum properties
Better than
97
%
of Tulum properties
Overall rating:

7.9

Very good
68 reviews
Cleanliness
8.0
Facilities
8.0
Location
8.0
Read all reviews >
More about Grand Palladium White Sand Resort and Spa - All Inclusive

More about Grand Palladium White Sand Resort and Spa - All Inclusive

Grand Palladium White Sand Resort and Spa - All Inclusive

Grand Palladium White Sand Resort and Spa - All Inclusive offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Tulum is made even more convenient with the car hire and shuttle services available at the resort. If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site.
The resort provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at Grand Palladium White Sand Resort and Spa - All Inclusive is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Grand Palladium White Sand Resort and Spa - All Inclusive include special design features like a balcony or terrace. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
It's good to know that toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at Grand Palladium White Sand Resort and Spa - All Inclusive. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's karaoke rooms and bar can be as fun as a night out with your travel companions.
Grand Palladium White Sand Resort and Spa - All Inclusive offers wonderful recreational facilities for guests to enjoy. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, solarium, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing, snorkeling, non-motorized water sports, diving and wind surfing. If you like water sports, you'll appreciate the convenience of canoes and water park provided by Grand Palladium White Sand Resort and Spa - All Inclusive.
Have fun without traveling far, by taking advantage of the mini golf course, dart board, tennis court, golf course on site, hiking trails and squash court at Grand Palladium White Sand Resort and Spa - All Inclusive. Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Tulum.
This accommodation is highly rated for its staff and service, beating 98% of competition within the city.

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Amenities and facilities
Excellent
Facilities

8

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Dart board
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Karaoke
  • Massage
  • Mini golf course
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Solarium
  • Spa
  • Squash court
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Water park
  • Water sports (non-motorized)
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • All rooms include all meals, at no extra cost
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Chapel
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Shrine
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Internet access – wireless
  • Linens
  • Mirror
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
Food and dining
Breakfast options
  • Continental
Restaurants on site

La Hacienda

  • Cuisine: American
  • Menu: Buffet, A-la-carte
Location
Crta. Chetumal Km 259,5, Xpu Ha, Tulum, Mexico, 77710
Excellent
Location

8

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Room Service fee is charged at USD 10 per room and service, from January 1, 2022 (stay date) the charge will be USD 15 per room and service.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

The property

  • Number of bars/lounges21
  • Number of floors3
  • Number of restaurants14
  • Number of rooms 264
Property announcements

Please note that no refunds will be given in case of early departure. Please note there will be a Gala Dinner Christmas & New Years Eve (24 of December and 31 December) that will be mandatory to include in your room rate due to the holidays. The additional charge will be 70 USD including tax per person. Children pay 50 percent. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Supplement of USD 50 per person per day for wet areas of the Spa.

Reviews of Grand Palladium White Sand Resort and Spa - All Inclusive from real guests

Provided by verified guests of Agoda
7.9
/
10
Very good
Cleanliness8.0
Facilities8.0
Location8.0
Service8.0
Value for money7.3
High score for Tulum
Rating
9+ Exceptional (0)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (0)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (1)
All guests (3)
Showing 1 review
7.6
Very good
Alexander from United States
Family with teens
Junior Suite Garden View
Stayed 7 nights in January 2022

Grand Palladium White sand and other resorts ”

It’s a huge resort one of the 4 TH hotels/resorts on the same property. They are promoting highly TRS resort to everyone and selling membership. They are treating TRS members very well. Staff members around the resort still need to be train for better customer service. All the activities was going on at Colonial Resort. It’s hard to make reservations for restaurants in the evening. All spa services are extra cost including sauna na s steam room. Non motorized water activities are free, but staff at renting kayaks and catamaran were rude and didn’t give us basic instructions. Several people were injured by sting ray in water and the sign that they put out on the sand is invisible for people and have no flags. The beach is nice but rocky in water, bring your water shoes. Overall it was nice place to stay with family.

Reviewed January 18, 2022

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Dear Mr. Alexander, Thank you for staying at Grand Palladium White Sand Resort & Spa, and for taking the time to share your experience. We are very happy to know that overall you had a good stay at the hotel and sincerely appreciate your feedback. Your constructive comments are very important to us in helping to maintain our high quality standards. Thank you again for your feedback. We look forward to welcoming you on your next stay. Kind regards, Kenia Rodriguez Hospitality SR Advisor

Responded January 27, 2022
Grand Palladium White Sand Resort and Spa - All Inclusive
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