Exterior view, Hard Rock Hotel Cancun All Inclusive in Cancun
Hard Rock Hotel Cancun All Inclusive
Exterior view, Hard Rock Hotel Cancun All Inclusive in Cancun
Bar/lounge, Hard Rock Hotel Cancun All Inclusive in Cancun
Attractions, Hard Rock Hotel Cancun All Inclusive in Cancun
Restaurant, Hard Rock Hotel Cancun All Inclusive in Cancun
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Hard Rock Hotel Cancun All Inclusive

4.5 stars out of 5
Boulevard Kukulcan Km 14.5 Hotel Zone, Hotel Zone, Cancun, Mexico, 77500 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Hotel Zone part of Cancun, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous La Isla Shopping Village. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Check-in [24-hour]

Airport transfer

Private beach

Currency exchange

Facilities

Airport transfer

Valet parking

Pets allowed

Shuttle service

Hot tub

Kids club

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Cancun every 5 minutes on Agoda.com
8.4Excellent

80 reviews

80 reviews

See map

9.0Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Avenida Kukulkan
1.5 km
Mayan Museum of Cancun
1.9 km
Interactive Aquarium
2.3 km
La Isla Shopping Village
2.4 km
Playa Delfines
2.9 km
Closest landmarks
International Medical Center
210 m
San Miguelito Beach
660 m
Manta Divers
820 m
Spa at The Royal Sands
1.1 km
Backstage Theatre
1.2 km
Value for money7.9
Location rating9.0
Nearest airportCancun International Airport (CUN)
Distance to airport11.9 km

Rooms available at Hard Rock Hotel Cancun All Inclusive

Deluxe Ocean View Double
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 2 double beds or 1 double b...
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Deluxe Family Lagoon View (2 Bdr)
...
  • Room size: 80 m²/861 ft²
  • Lagoon view
  • 1 queen bed & 2 double beds
Enter dates to see prices
DELUXE PURE WELLNESS - KING BED
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
PURE Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 1 king bed or 2 double beds
Enter dates to see prices
Deluxe Lagoon View - King Bed
...
  • Room size: 40 m²/431 ft²
  • Lagoon view
  • 1 king bed
Enter dates to see prices
Deluxe Ocean View King
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Deluxe Lagoon View - Double Beds
...
  • Room size: 40 m²/431 ft²
  • Lagoon view
  • 1 double bed
Enter dates to see prices
Diamond Ocean View King
...
  • Room size: 40 m²/431 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Rock Suite Ocean View Two Bedroom
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed or 2 double beds...
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Rock Royalty Ocean View King
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed
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Top things to do in Cancun

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Hard Rock Hotel Cancun All Inclusive have bars on the premises?

Enjoy your favorite refreshments at Hard Rock Hotel Cancun All Inclusive with the property's readily available bar. Guests can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and enhance your nighttime fun at nightclub.

Does Hard Rock Hotel Cancun All Inclusive have a fitness center?

Hard Rock Hotel Cancun All Inclusive features free fitness center that is suitably located at the tip of your finger, allowing you to get your daily exercise routine in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Hard Rock Hotel Cancun All Inclusive offer laundry services?

Yes! Hard Rock Hotel Cancun All Inclusive includes laundry service at your convenience and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

What points of interest are in close proximty of Hard Rock Hotel Cancun All Inclusive that are in walking range?

While remaining at Hard Rock Hotel Cancun All Inclusive, jump start your getaway by visiting the nearest attraction in walking distance to the property such as Playa Ballenas.

Is Hard Rock Hotel Cancun All Inclusive pet-friendly?

Hard Rock Hotel Cancun All Inclusive allows pets including dogs and cats onto this property with additional fee applied. Furthermore, pets may not be left unattended at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

At what time of the year is Hard Rock Hotel Cancun All Inclusive most popular?

Hard Rock Hotel Cancun All Inclusive's most popular month where verified tourists have stayed the most is in December.

What was the average room rate for Hard Rock Hotel Cancun All Inclusive been in the past month?

The typical room rate for Hard Rock Hotel Cancun All Inclusive in the past month is 514.63 USD, compared to city's average of 263.6 USD.

What payment cards are supported at Hard Rock Hotel Cancun All Inclusive?

Hard Rock Hotel Cancun All Inclusive supports up to 3, with payment card options including American Express, Visa, and MasterCard.

What is the verified guest review consensus about Hard Rock Hotel Cancun All Inclusive's pet services?

100.0% of our past guest ratings have given a positive review and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Hard Rock Hotel Cancun All Inclusive down in the review section.

What dining places are in close proximty of Hard Rock Hotel Cancun All Inclusive?

Hard Rock Hotel Cancun All Inclusive’s local neighborhood is Hotel Zone which includes popular restaurants such as Hard Rock Hotel, Fred's House, and Puerto Madero.

Can business events be hosted at Hard Rock Hotel Cancun All Inclusive?

On-site venues and uncomplicated event services make Hard Rock Hotel Cancun All Inclusive an excellent choice for organizing meetings, conferences, and corporate events.

More about Hard Rock Hotel Cancun All Inclusive

More about Hard Rock Hotel Cancun All Inclusive

Experience the Ultimate All-Inclusive Getaway at Hard Rock Hotel Cancun

Welcome to Hard Rock Hotel Cancun, the ultimate destination for an unforgettable all-inclusive vacation in Cancun, Mexico. Boasting a 4.5-star rating, this luxurious hotel offers everything you need for a truly rockin' experience. With a total of 600 stylish and spacious rooms, Hard Rock Hotel Cancun provides the perfect retreat for both leisure and business travelers. Each room is designed with modern comforts and features stunning views of the Caribbean Sea or the hotel's lush gardens. Whether you're traveling with your partner, family, or friends, you'll find the perfect accommodation to suit your needs. Check-in at Hard Rock Hotel Cancun begins at 03:00 PM, allowing you to start your vacation on the right note. The friendly and attentive staff will ensure a smooth and hassle-free check-in process, so you can quickly settle into your room and begin exploring all that the hotel has to offer. When it's time to bid farewell to this tropical paradise, check-out is until 12:00 PM. This gives you ample time to enjoy a leisurely breakfast, pack your belongings, and say goodbye to the breathtaking surroundings of Cancun. If you wish to extend your stay, the hotel offers the option to arrange late check-out, subject to availability. Please note that Hard Rock Hotel Cancun has a child policy in place. Children are not allowed to stay free of charge, and there may be additional charges for their accommodation. However, the hotel welcomes families and provides a range of amenities and activities to keep the little ones entertained throughout their stay. From the fun-filled kids' club to the refreshing pools and exciting water slides, there's something for everyone to enjoy. At Hard Rock Hotel Cancun, you'll experience the ultimate all-inclusive getaway. Indulge in delectable dining options, sip on refreshing cocktails by the pool, relax at the luxurious spa, and enjoy world-class entertainment. With its unbeatable location, stunning accommodations, and exceptional service, this hotel is the perfect choice for an unforgettable vacation in Cancun.

Unforgettable Entertainment at Hard Rock Hotel Cancun All Inclusive

Prepare for a vacation filled with non-stop fun and excitement at Hard Rock Hotel Cancun All Inclusive. With an array of entertainment facilities, this resort promises to keep you entertained from the moment you arrive. Get ready to shop 'til you drop at the on-site shops, offering a variety of trendy clothing, accessories, and souvenirs. Whether you're looking for a new outfit or a unique gift to bring back home, you'll find it here. After a day of exploring Cancun's vibrant nightlife, head to the hotel's bar and nightclub for an unforgettable evening. Sip on expertly crafted cocktails while enjoying live music and dancing the night away. Pamper yourself at the salon, where professional stylists will make sure you look and feel your best. Indulge in a soothing massage or relax in the sauna at the spa, where a range of treatments are available to rejuvenate your body and mind. For those seeking outdoor relaxation, the hotel's garden provides a tranquil oasis to unwind and soak up the sun. Step into the games room for some friendly competition with friends and family. Play a round of billiards, table tennis, or try your luck at the arcade games. Unleash your inner rockstar at the karaoke lounge, where you can belt out your favorite tunes and entertain fellow guests. Don't forget to visit the gift/souvenir shop to bring home a piece of the Hard Rock experience. With a wide selection of merchandise, you can find the perfect memento to remember your incredible stay at Hard Rock Hotel Cancun All Inclusive.

Unleash Your Inner Athlete at Hard Rock Hotel Cancun All Inclusive's Sports Facilities

Get ready to elevate your vacation experience at Hard Rock Hotel Cancun All Inclusive, where an array of top-notch sports facilities await you. Whether you're a fitness enthusiast or simply looking to stay active during your stay, this hotel has everything you need to unleash your inner athlete. Start your day with an invigorating workout at the state-of-the-art fitness center. With a wide range of modern equipment and facilities, you can tailor your workout to suit your fitness goals. From cardio machines to weightlifting equipment, you'll find everything you need to stay in shape. For those who prefer outdoor activities, the hotel offers tennis courts where you can challenge your friends or family to a friendly match. Enjoy the warm Mexican sun as you perfect your serve and volley on the well-maintained courts. If you're looking for a more relaxing way to stay active, head to the private beach and take advantage of the complimentary beach activities. From beach volleyball to paddleboarding, there's something for everyone to enjoy. After working up a sweat, cool off with a refreshing drink at the poolside bar, where you can relax and soak up the vibrant atmosphere. In addition to these facilities, the hotel also boasts a table tennis area and a dedicated yoga room. Whether you're looking to test your table tennis skills or find your inner zen, these amenities provide the perfect opportunity for some fun and relaxation. With its impressive range of sports facilities, Hard Rock Hotel Cancun All Inclusive ensures that guests can maintain their fitness routines while enjoying a memorable vacation. So pack your sneakers, grab your racket, and get ready to have a blast at this sports lover's paradise.

Convenience at Your Fingertips: Hard Rock Hotel Cancun All Inclusive's Top-Notch Facilities

When it comes to convenience, Hard Rock Hotel Cancun All Inclusive has you covered from the moment you step through the door. With a wide range of facilities designed to make your stay as seamless as possible, you'll never have to worry about a thing. One of the standout features of this hotel is its 24-hour room service, ensuring that no matter what time of day or night, you can indulge in delicious meals and snacks without even leaving your room. Need to freshen up your wardrobe? The laundry service and dry cleaning options are at your disposal, making it easy to keep your clothes looking their best throughout your stay. The hotel's concierge service is always on hand to assist with any requests or recommendations you may have, whether it's booking tickets for a local attraction or arranging transportation. Stay connected with the complimentary Wi-Fi available in all rooms and public areas, allowing you to easily stay in touch with loved ones or catch up on work. For those who prefer a quick and hassle-free check-in, the express check-in/check-out service ensures you can get settled into your room in no time. With luggage storage available, you can explore the city without the burden of carrying your bags around. Forgot to pack something essential? No worries, the convenience store on-site has you covered with a variety of items for purchase. And with daily housekeeping, you can rest assured that your room will always be fresh and tidy. At Hard Rock Hotel Cancun All Inclusive, convenience is not just a buzzword - it's a way of life. From top-notch facilities to attentive service, everything is in place to ensure that your stay is as effortless as possible.

Convenient Transport Facilities at Hard Rock Hotel Cancun All Inclusive

At Hard Rock Hotel Cancun All Inclusive, your journey begins and ends with ease, thanks to a range of convenient transport facilities. Whether you're arriving at the airport or exploring the vibrant city of Cancun, this hotel has got you covered. For hassle-free transfers, take advantage of the airport transfer service provided by the hotel. Sit back and relax as you are whisked away to the hotel in comfort and style. If you're looking to explore the city and its surrounding attractions, the hotel offers a convenient shuttle service, making it easy to navigate your way around. Additionally, car hire services are available for those who prefer to have their own wheels. Parking is never a concern at Hard Rock Hotel Cancun All Inclusive. With both valet parking and a car park onsite, you can rest assured that your vehicle will be safe and secure during your stay. What's more, the hotel offers free parking, allowing you to save on additional expenses. If you're in need of transportation arrangements or assistance with booking tickets for local attractions, the hotel's ticket service is at your disposal. And if you prefer the convenience of a taxi, the hotel can arrange for a reliable taxi service to take you wherever you need to go. With these transport facilities, your stay at Hard Rock Hotel Cancun All Inclusive is sure to be a seamless and enjoyable experience.





Indulge in a Culinary Journey at Hard Rock Hotel Cancun All Inclusive

At Hard Rock Hotel Cancun All Inclusive, dining is an experience that goes beyond satisfying your taste buds. With an array of dining facilities available, you'll be spoilt for choice throughout your stay. Start your day off right with the delectable breakfast buffet, offering a wide variety of options to suit every palate. From fresh fruits and pastries to made-to-order omelettes and local specialties, there's something to please everyone. When hunger strikes at any time of the day, the 24-hour room service is at your service. Indulge in a gourmet meal in the comfort of your own room, with an extensive menu featuring international and local favorites. For a more social dining experience, head to one of the hotel's restaurants. Whether you're craving Italian cuisine, sizzling steaks, or authentic Mexican dishes, you'll find it all here. Each restaurant is designed to provide a unique ambiance, ensuring a memorable dining experience. With daily housekeeping, you can rest assured that your dining experience will always be in a clean and welcoming environment. So, come and embark on a culinary journey at Hard Rock Hotel Cancun All Inclusive, where every meal is a celebration of flavor and creativity.

Luxurious and Spacious Room Offerings at Hard Rock Hotel Cancun All Inclusive

Experience ultimate comfort and style at Hard Rock Hotel Cancun All Inclusive with a wide range of room options to suit every traveler's needs. From spacious family suites to luxurious ocean view rooms, this hotel offers a variety of accommodations to ensure a memorable stay. Choose from the 2-Bedroom Deluxe Ocean View Family Suite, perfect for larger families or groups, with its ample space of 860 square meters. For those seeking a lagoon view, the Deluxe Family Lagoon View offers a cozy and relaxing atmosphere. The Deluxe Ocean View rooms provide stunning views of the ocean, while the Deluxe Pure® Wellness rooms are designed to promote a sense of well-being. Booking these incredible rooms on Agoda not only guarantees the best prices, but also ensures a hassle-free experience. With Agoda's easy-to-use platform, finding and booking your ideal room at Hard Rock Hotel Cancun All Inclusive is just a few clicks away. So why wait? Book now and indulge in the ultimate luxury and comfort that this hotel has to offer.

Discover the Vibrant Hotel Zone in Cancun

Nestled along the stunning shores of the Caribbean Sea, the Hotel Zone in Cancun, Mexico is a vibrant and alluring destination that promises an unforgettable vacation experience. Stretching over 20 kilometers, this renowned strip is home to the magnificent Hard Rock Hotel Cancun All Inclusive, offering guests a perfect blend of luxury, entertainment, and natural beauty. Immerse yourself in the crystal-clear turquoise waters and powdery white sands that line the Hotel Zone's pristine beaches. Whether you're seeking relaxation or adventure, there is something for everyone. Indulge in a variety of water sports, such as snorkeling, scuba diving, or jet skiing, or simply bask in the sun while sipping on a refreshing cocktail from one of the beachfront bars. Beyond the beaches, the Hotel Zone is a paradise for shopaholics and food enthusiasts. Explore the numerous shopping malls, boutiques, and markets, where you can find everything from local handicrafts to high-end fashion brands. Treat your taste buds to a culinary journey with the diverse array of restaurants, serving up both traditional Mexican cuisine and international flavors. When the sun sets, the Hotel Zone truly comes alive with its vibrant nightlife scene. Dance the night away at world-class clubs and bars, where live music and DJs create an electric atmosphere. For those seeking a more laid-back evening, enjoy a romantic dinner by the sea, accompanied by the soothing sound of waves crashing against the shore. With its breathtaking beauty, endless entertainment options, and warm hospitality, the Hotel Zone in Cancun is a destination that will leave you wanting more. And at the heart of it all, the Hard Rock Hotel Cancun All Inclusive awaits, ready to provide you with an unforgettable stay in this tropical paradise.

Convenient Transportation from the Airport to Hard Rock Hotel Cancun All Inclusive

Located in the vibrant Hotel Zone of Cancun, Mexico, Hard Rock Hotel Cancun All Inclusive offers a luxurious and unforgettable vacation experience. Getting to this stunning resort is a breeze, thanks to the convenient transportation options available from the nearby airports. If you are arriving at Cancun International Airport, which is the closest airport to the hotel, you have several transportation choices. One of the most popular options is to book a private airport transfer in advance. This allows you to enjoy a hassle-free journey directly to the hotel in a comfortable vehicle. Alternatively, you can take a taxi from the airport, which is readily available outside the terminal. The hotel is approximately a 20-minute drive from the airport, making it a quick and convenient option. Another option is to rent a car at the airport if you prefer the freedom to explore the surrounding area at your own pace. Cancun has well-maintained roads and driving to the hotel is straightforward. Hard Rock Hotel Cancun All Inclusive offers complimentary parking for guests, so you can easily park your rental car upon arrival. No matter which transportation option you choose, you can look forward to a smooth and enjoyable journey from the airport to Hard Rock Hotel Cancun All Inclusive. Once you arrive, you'll be greeted by the hotel's warm and friendly staff, ready to provide you with a memorable stay in this tropical paradise.

Discover the Vibrant Surrounding Landmarks of Hard Rock Hotel Cancun All Inclusive

Located in the heart of Cancun, Hard Rock Hotel Cancun All Inclusive offers an unbeatable location surrounded by a plethora of exciting landmarks and attractions. Just steps away from the hotel, you'll find yourself on Avenida Kukulkan, the main road that runs along the stunning coastline of Cancun. This vibrant avenue is lined with shops, restaurants, and bars, providing endless entertainment and shopping opportunities for visitors. For beach lovers, Playa Delfines is a must-visit destination. Known for its pristine white sands and crystal-clear turquoise waters, this beach offers a picturesque setting for sunbathing, swimming, or simply enjoying a leisurely stroll along the shore. Culture enthusiasts will be delighted to explore the Mayan Museum of Cancun, located nearby. This fascinating museum showcases the rich history and heritage of the ancient Mayan civilization through its impressive collection of artifacts and exhibits. From intricately carved sculptures to ancient pottery, the museum offers a captivating glimpse into the Mayan world. If you're traveling with family, the Interactive Aquarium is a great place to visit. Get up close and personal with a variety of marine life, including dolphins, stingrays, and sharks. Enjoy interactive shows and even have the opportunity to swim with dolphins for a truly unforgettable experience. History buffs will appreciate a visit to the El Rey Archaeological Zone, an ancient Mayan site located just a short distance from the hotel. Explore the well-preserved ruins of temples and ceremonial platforms, and learn about the fascinating history of the Mayan civilization. For panoramic views of Cancun's skyline and coastline, head to Torre Escenica. This towering structure offers a 360-degree rotating platform, allowing visitors to admire the breathtaking vistas of the city and the Caribbean Sea. If you're looking for a lively beach atmosphere, Playa Tortugas is the place to be. This popular beach is known for its vibrant atmosphere, water sports activities, and beachside bars and restaurants. Relax under the shade of a palm tree, take a dip in the refreshing ocean, or indulge in delicious local cuisine. For those seeking spiritual solace, a visit to Parroquia de Cristo Resucitado is highly recommended. This beautiful church features stunning architecture and offers a peaceful sanctuary for prayer and reflection. Mandala Beach, located nearby, is a trendy beach club that offers a unique blend of relaxation and entertainment. Lounge by the pool, sip on refreshing cocktails, and enjoy live music and DJ performances. Lastly, don't miss the opportunity to visit Playa Caracol, a picturesque beach known for its calm waters and tranquil ambiance. Whether you're looking to soak up the sun, go for a swim, or simply unwind with a book, this beach is the perfect spot to do so. With its prime location amidst these captivating landmarks and attractions, Hard Rock Hotel Cancun All Inclusive ensures that guests can easily explore and immerse themselves in the vibrant culture and natural beauty of Cancun.





A Gastronomic Paradise

Hard Rock Hotel Cancun All Inclusive is surrounded by a plethora of dining options that will delight even the most discerning food enthusiasts. From authentic Mexican cuisine at Mextreme and El Fish Fritanga to the finest seafood dishes at Lorenzillo's and Puerto Madero, guests can indulge in a variety of flavors and culinary experiences. For those craving a taste of international fare, Rosa Negra offers a fusion of flavors from around the world. And of course, guests can savor classic American favorites at Johnny Rocket's or enjoy a delectable meal at the hotel's very own restaurant. For a quick caffeine fix or a sweet treat, Ah Cacao Chocolate Cafe is the perfect spot to relax and enjoy a cup of coffee or indulge in some delicious chocolate. For a unique dining experience with stunning views of the Caribbean Sea, El Galeon del Caribe and Captain's Cove offer a memorable atmosphere and a menu filled with fresh seafood and tropical delights. With such an array of dining options just steps away from the hotel, guests at Hard Rock Hotel Cancun All Inclusive are sure to embark on a gastronomic adventure like no other.

Shop 'til You Drop at Cancun's Premier Shopping Landmarks

Hard Rock Hotel Cancun All Inclusive is surrounded by a plethora of world-class shopping landmarks that will satisfy even the most avid shopaholics. Just a short distance away, you'll find La Isla Shopping Mall and La Isla Shopping Village, where you can indulge in a day of retail therapy with a wide range of international brands and designer boutiques. For a more upscale shopping experience, head to Luxury Avenue and Kukulcan Plaza, where you'll find high-end fashion labels and luxury goods. If you're looking for unique souvenirs and local crafts, make sure to visit the Flea Market Coral Negro, where you can haggle for handmade jewelry, traditional textiles, and vibrant artwork. And for a taste of Mexico's famous tequila, don't miss the Hacienda Tequila Cancun, where you can sample and purchase a wide selection of tequilas. Whether you're searching for the latest fashion trends or one-of-a-kind mementos, Cancun's shopping landmarks offer something for everyone.

Unbeatable Value: Experience Luxury at Hard Rock Hotel Cancun All Inclusive

When it comes to indulging in a luxurious vacation without breaking the bank, there's no better choice than Hard Rock Hotel Cancun All Inclusive. With an average room price of just $487, this renowned hotel offers unparalleled value for its world-class amenities and services. Compared to the average price of a hotel room in Cancun, which stands at $304, staying at Hard Rock Hotel Cancun All Inclusive is a steal. Not only do you get to enjoy the breathtaking beauty of Cancun, but you also get to immerse yourself in the rock and roll lifestyle that the hotel is famous for. From the moment you step into the lobby, you'll be greeted by a vibrant atmosphere that sets the tone for an unforgettable stay. Each room is meticulously designed with modern comforts and a touch of rock and roll flair, ensuring that you feel like a true rockstar throughout your stay. Whether you're lounging by the pool, savoring delectable cuisine at one of the numerous onsite restaurants, or pampering yourself at the luxurious spa, every moment at Hard Rock Hotel Cancun All Inclusive is a testament to the hotel's commitment to providing exceptional value for its guests. Don't miss out on this incredible opportunity to experience luxury at an unbeatable price. Book your stay at Hard Rock Hotel Cancun All Inclusive and prepare to be blown away by the level of service, amenities, and affordability that awaits you.

Outstanding All-Inclusive Experience at Hard Rock Hotel Cancun

Experience the ultimate vacation at Hard Rock Hotel Cancun All Inclusive, where every aspect of your stay is designed to exceed your expectations. From the moment you arrive, you'll be greeted by the friendly and attentive staff who go above and beyond to ensure your comfort. The rooms are not only spacious but also impeccably clean and comfortable, providing the perfect sanctuary to relax and unwind. One of the standout features of this hotel is the passion and dedication of the staff. Their commitment to providing top-notch service is evident in every interaction, making you feel like a VIP throughout your stay. Whether it's recommending the best spots to explore in Cancun or ensuring your favorite drink is always in hand, the staff at Hard Rock Hotel Cancun truly sets the bar high. Another highlight is the selection of top-quality liquors available at the hotel. Unlike some all-inclusive resorts, Hard Rock Hotel Cancun doesn't cut corners when it comes to the beverages they serve. You can expect only the finest brands and flavors, ensuring that every sip is a delight. Located in the heart of the hotel zone, this property offers a prime location for exploring all that Cancun has to offer. With a variety of superb restaurants nearby, you'll never run out of delicious dining options. Plus, the hotel itself boasts excellent dining choices, ensuring that every meal is a culinary adventure. When it comes to cleanliness and safety, Hard Rock Hotel Cancun excels. The property is meticulously maintained, and the rooms are spotless, creating a welcoming and hygienic environment for guests. You can relax and enjoy your vacation with peace of mind, knowing that your well-being is a top priority. Overall, Hard Rock Hotel Cancun All Inclusive is an outstanding choice for a vacation in Cancun. With its exceptional service, spacious and clean rooms, top-quality liquors, and convenient location, this hotel offers an unforgettable all-inclusive experience. Book your stay today and indulge in the ultimate rock star treatment!

An Unforgettable All-Inclusive Experience at Hard Rock Hotel Cancun

Discover a paradise of luxury and entertainment at the Hard Rock Hotel Cancun All Inclusive. With its exceptional customer ratings, this hotel is a top choice for travelers seeking a memorable vacation in Cancun, Mexico. One of the standout features of this hotel is its incredible value. With an overall rating of 7.9 for value, guests can enjoy a wide range of amenities and services without breaking the bank. From the moment you arrive, you'll be treated to a world-class experience that includes unlimited food and drinks, live entertainment, and access to the hotel's stunning beachfront location. The facilities at Hard Rock Hotel Cancun All Inclusive are truly exceptional, as reflected in its impressive rating of 8.4. Whether you're looking to relax by the pool, indulge in a spa treatment, or get your adrenaline pumping with water sports, this hotel has it all. With multiple pools, a full-service spa, and a state-of-the-art fitness center, there's something for everyone to enjoy. Plus, the hotel's vibrant atmosphere and lively entertainment options ensure that you'll never have a dull moment during your stay.

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Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Housekeeping

2 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Body wrap
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
Dining, drinking, and snacking
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee shop
  • Fruits/snacks
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet facilities
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets may not be left unattended
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Mini bar
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Buffet
Restaurants on site
Zen
  • Cuisine: Asian
  • Menu: Buffet
Ciao
  • Cuisine: Italian
  • Menu: Buffet
Frida
  • Cuisine: Mexican
  • Menu: Buffet
Pizzeto
  • Cuisine: Pizza
  • Menu: Buffet
Toro Steakhouse
  • Cuisine: Steakhouse
  • Menu: Buffet

Location

Boulevard Kukulcan Km 14.5 Hotel Zone, Hotel Zone, Cancun, Mexico, 77500
Excellent
Location

9

Airports
  • Cancun International Airport (CUN)
    11.9 km
  • Cozumel International Airport (CZM)
    66.4 km
Public transportation
  • Cancun Bus Station
    10.0 km
  • ADO Bus Station
    10.1 km
Hospital or clinic
  • International Medical Center
    210 m
Shopping
  • La Isla Shopping Village
    2.4 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Avenida Kukulkan
    1.5 km
  • Mayan Museum of Cancun
    1.9 km
  • Interactive Aquarium
    2.3 km
  • La Isla Shopping Village
    2.4 km
  • Playa Delfines
    2.9 km
  • El Rey Archaeological Zone
    3.3 km
  • Torre Escenica
    6.2 km
  • Wet'n Wild Cancun
    8.6 km
  • Mercado 28 Market
    10.3 km
  • Xoximilco Cancun by Xcaret
    13.9 km
Nearby landmarks
  • International Medical Center
    210 m
  • San Miguelito Beach
    660 m
  • Manta Divers
    820 m
  • Spa at The Royal Sands
    1.1 km
  • Backstage Theatre
    1.2 km
  • Luxury Avenue
    1.4 km
  • Oasis Arena
    1.4 km
  • Luxury Avenue Cancun
    1.4 km
  • Hacienda Tequila Cancun
    1.4 km
  • Kukulcan Plaza
    1.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-4 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 5 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Unleashed program Terms and Conditions - The program is only applicable to dogs and cats, maximum two pets per room (USD 150 per pet per stay). Stays of more than 7 nights, USD 150 will be charged for each week, per pet. The weight limit per pet is 22.5 kilos/50 pounds. Guest staying with a pet are required to sigh a pet agreement at check-in. Applies only to the following room categories: Deluxe Ocean view king, Deluxe Ocean View double, Deluxe Lagoon view king, Deluxe Lagoon View double, Rock Suite One Bedroom.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges5
  • Number of floors12
  • Number of restaurants5
  • Number of rooms 600
  • Room voltage120

Property announcements

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that the Family Room at this hotel is only available for people travelling with children.

Reviews of Hard Rock Hotel Cancun All Inclusive from real guests

8.4
Location9.0
Cleanliness8.8
Service8.6
Facilities8.3
Value for money7.9
High score for Cancun
Rating
9+ Exceptional (15)
8-9 Excellent (5)
7-8 Very Good (4)
6-7 Good (3)
<6 Below Expectation (8)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 35 verified guest comments
12345
9.2
Exceptional
Jonas from Denmark
Couple
Deluxe Lake View
Stayed 7 nights in January 2024

Exceptional”

Great hotel. Clean. Fun. Nice staff. But the hot-tubs are not working. Tried to different rooms.

Reviewed February 04, 2024
9.2
Exceptional
Andrea from United States
Family with young children
Deluxe Ocean View King
Stayed 3 nights in November 2023

Membership sellers everywhere ”

The hotel and the location was the best however they harassed us everywhere trying to sell us their membership to the hotel and they wouldn't take a no for an answer

Reviewed November 12, 2023
6.4
Good
Michael from United States
Family with young children
Stayed 5 nights in December 2021

Family with 2 year old”

Overall the hard rock was a decent all inclusive hotel. The food was decent, the facilities were clean and it didn’t feel too crowded. The kids pool/center was far from everything else so it wasn’t ideal for a 2 year olds, however it would probably be good for older (7+ Maybe?) kids. The biggest complaint while we were there was the slow elevators which was annoying. Other minor complaints would be that pool chairs were limited and people put there stuff on the good chairs at 7 AM and they stay empty half the day

Reviewed December 08, 2021

Dear Micheal, Thank you for taking the time to share your experience with us. We are always looking for ways to improve our service. Please accept our apologies for any inconvenience you may have during your recent stay. We look forward to seeing you back soon! Warm Regards

Responded December 11, 2021
Hard Rock Hotel Cancun All Inclusive
8.8
Excellent
Fabiano from Brazil
Couple
Stayed 2 nights in January 2021

Very Nice!”

Outstanding hotel in Cancún with highway level service, great option!

Reviewed January 25, 2021
7.6
Very good
Jean from United States
Couple
Diamond Ocean View King
Stayed 7 nights in September 2020

Seek elsewhere for better all-inclusive resorts”

TIP: Upon check-in, do NOT allow them to schedule you into a time share sales pitch (which they’ll disguise as resort orientation). During COVID these packages go from an already poor value to a complete waste of time to even consider. Overall a very clean place. Alcohol is not stocked in the fridge due to COVID (I don’t see why), so you’ll need to call for any beverages, with an average wait time of 40min. The food here is simply awful, not fresh and not quality, nowhere near 4-star resort level, no need for further details. At one lunch service, I didn’t get waited on until 30min after being seated, and saw many other getting served first when they arrived after me. They were a complete mess. If the hotel unable to accommodate the number of guests, they should limit the amount of bookings. Service at restaurants was very consistently slow but that was outrageous.

Reviewed September 24, 2020
12345
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