Hotel New Gaea Nishikumamoto-Ekimae

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

1-1-75 Kusakari, Minami-ku, Kumamoto, Kumamoto, Japan, 861-4134

Highlights

Well-appointed bathrooms

Toilet is good.
Excellent room comfort & quality

Rooms were great, spa was incredible and free drinks!
Ideal location

You can literally craw to hotel from the station.
Great view

Really enjoyed everything about this hotel.

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Luggage storage

Breakfast

Laundry

Non-smoking rooms

Daily housekeeping

About us

Hotel New Gaea Nishikumamoto-Ekimae offers a serene communal bathhouse, a rooftop with scenic views, and a guest lounge with free drinks. Conveniently located by JR Nishikumamoto Station, it’s perfect for exploring Kumamoto’s culture and history. Hotel New Gaea Nishikumamoto-Ekimae, in historic Kumamoto, is near Kumamoto Castle and vibrant markets. It offers a 24-hour front desk, secure parking, luggage storage, air-conditioned rooms with free WiFi, and select city-view accommodations. Ideal for two travelers seeking comfort and convenience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

Booked 11 times in 24h

Cleanliness 9.0
Value for money 8.7
Service 8.6
Facilities 8.5

Based on 2,495 verified reviews

Cleanliness score out of 10
Value for money score out of 10
Service score out of 10
Facilities score out of 10
Location score out of 10
  • "Room was decent and there was a bath house which we enjoyed"
  • "The air conditioning and heating worked well."
  • "Staff were genuinely friendly and helpful, always smiling."
  • "The toilet, hand basin and shower were all separate."
  • "Modern facilities, warm welcome with free flow drinks!"
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Nearest transportation options

Nishi Kumamoto Station is within 0.06 km

See map

8.2Excellent

Location rating score

Excellent location
Parking
Available
Popular landmarks
JR Kumamoto Station
3.0 km
Shinshigai Shotengai
4.5 km
Kato Kiyomasa Statue
4.9 km
Sakuranobaba Johsaien
4.9 km
Shimotori Shotengai
5.1 km
Closest landmarks
Nishi Kumamoto Station
60 m
Oyama Dermatology Clinic
860 m
Aqua Dome Kumamoto
1.5 km
Kawashiri Shrine
1.6 km
Kawashiri
2.1 km

Good to know

Value for money8.7
Distance to city center5km
Location rating8.2
Nearest airportKumamoto Airport (KMJ)
Distance to airport18.7 km

Rooms available at Hotel New Gaea Nishikumamoto-Ekimae

Double Room - Non Smoking
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  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Double Room - Smoking, Electronic Cigarette Only
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  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Twin Room-Non Smoking
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  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Twin Room - Electronic Cigarette Only
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  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
Enter dates to see prices
[Renovated] Double Room , e-cigarette smoking permitted only
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  • Room size: 17 m²/183 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Double Room
...
  • Room size: 19 m²/205 ft²
  • 1 super king bed
  • 1 super king bed
Enter dates to see prices
Twin Room
...
  • Room size: 30 m²/323 ft²
  • 2 super king beds
  • 2 super king beds
Enter dates to see prices
Standard Twin Room, No View, Smoking (Renewal Twin [Dedicated To Electronic Cigarettes])
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  • Room size: 30 m²/323 ft²
  • 2 double beds
  • 2 double beds
Enter dates to see prices
Twin Room *Refurbished room; E-cigarettes allowed
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  • Room size: 30 m²/323 ft²
Enter dates to see prices
Standard Double Room, No View, Smoking (Renewal Double [for Electronic Cigarettes])
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  • Room size: 19 m²/205 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices

Frequently asked questions

Hotel New Gaea Nishikumamoto-Ekimae features car park onsite with charges applied for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Hotel New Gaea Nishikumamoto-Ekimae's most popular month where verified guests have stayed the most is in November.

The typical room rate for Hotel New Gaea Nishikumamoto-Ekimae in the past month is 7293.58 JPY, compared to city's average of 13343.71 JPY.

Hotel New Gaea Nishikumamoto-Ekimae can converse up to 2 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

Hotel New Gaea Nishikumamoto-Ekimae supports up to 8, with payment card options including Visa, MasterCard, American Express, and Cash.

Verified guests that stayed at Hotel New Gaea Nishikumamoto-Ekimae have given this property a rating of 8.986 for its remarkable cleanliness as the main highlight for their stay.

Verified solo travelers that have stayed at this property have given Hotel New Gaea Nishikumamoto-Ekimae an average rating of 8.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given Hotel New Gaea Nishikumamoto-Ekimae an average rating of 8.2. You can look up more detailed customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Hotel New Gaea Nishikumamoto-Ekimae an average rating of 9.0. You can search for more comprehensive customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Verified group travelers that have stayed at this property have given Hotel New Gaea Nishikumamoto-Ekimae an average rating of 8.7. You can look up more specific customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may inquire about early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

Wake up to an amazing continental breakfast at Hotel New Gaea Nishikumamoto-Ekimae. Customers can enjoy breakfast offered with an additional charge of 950 JPY for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the hotel.

Up to 30% off with Agoda Insider Deals!

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More about Hotel New Gaea Nishikumamoto-Ekimae

More about Hotel New Gaea Nishikumamoto-Ekimae

Convenience Facilities at Hotel New Gaea Nishikumamoto-Ekimae

Experience a seamless stay at Hotel New Gaea Nishikumamoto-Ekimae with its array of convenient facilities. From hassle-free laundry service to reliable Wi-Fi connectivity, this hotel ensures that your every need is taken care of. Say goodbye to the inconvenience of finding a laundromat while traveling, as Hotel New Gaea Nishikumamoto-Ekimae offers a convenient laundry service. Whether you need to freshen up your clothes after a day of exploring or simply want to pack light, their efficient laundry service will have you covered. Stay connected with ease during your stay with the hotel's Wi-Fi in public areas. Whether you need to catch up on work emails or simply want to browse the web, you can enjoy seamless internet access throughout the hotel's common areas. In addition to Wi-Fi in public areas, Hotel New Gaea Nishikumamoto-Ekimae also provides free Wi-Fi in all rooms. This means you can stay connected from the comfort of your own room, allowing you to easily plan your day's itinerary or unwind with your favorite online content. For those looking for a quick refreshment or snack, the hotel's vending machine is a convenient option. Whether you need a refreshing drink or a quick energy boost, you can easily satisfy your cravings without having to leave the hotel. With its range of convenience facilities, Hotel New Gaea Nishikumamoto-Ekimae ensures that your stay in Kumamoto is comfortable, hassle-free, and truly enjoyable.

Convenient Transport Facilities at Hotel New Gaea Nishikumamoto-Ekimae

At Hotel New Gaea Nishikumamoto-Ekimae, guests can enjoy the convenience of onsite car parking facilities. Whether you are driving to the hotel or renting a car during your stay, the hotel's car park is a welcome amenity. Located onsite, the car park allows guests to easily access their vehicles and provides peace of mind knowing that their car is securely parked. Please note that charges may apply for using the car park, ensuring that the facility is well-maintained and available for all guests to utilize. With the hotel's car park, guests have the freedom to explore the beautiful city of Kumamoto and its surrounding areas at their own pace. Whether you want to visit the iconic Kumamoto Castle, explore the vibrant downtown area, or venture further out to discover the natural wonders of Kumamoto Prefecture, having a car at your disposal makes it all possible. Experience the convenience and flexibility of Hotel New Gaea Nishikumamoto-Ekimae's transport facilities and make the most of your stay in Kumamoto, Japan.

Comfortable and Spacious Rooms at Hotel New Gaea Nishikumamoto-Ekimae

Hotel New Gaea Nishikumamoto-Ekimae offers a range of room types to suit every traveler's needs. From the Deluxe Twin Non Smoking and Deluxe Twin Smoking rooms, both spanning 30 square meters and featuring 2 Double Beds, to the cozy Single Non Smoking and Single Smoking rooms, measuring 19 square meters and equipped with 1 Double Bed, guests are guaranteed a comfortable stay. When booking these rooms on Agoda, guests can enjoy the best prices and a hassle-free experience. Agoda's user-friendly platform allows travelers to easily browse and compare room options, ensuring they find the perfect fit for their preferences and budget. With Agoda's reliable booking system, guests can rest assured that their reservation is secure and that they are getting the best value for their money. Whether you're traveling for business or leisure, booking a room at Hotel New Gaea Nishikumamoto-Ekimae through Agoda is the ideal choice for a seamless and affordable stay.

Discover the Vibrant City of Kumamoto

Welcome to Kumamoto, a vibrant city located in the heart of Japan. Known for its rich history, stunning landscapes, and warm hospitality, Kumamoto offers a unique blend of traditional charm and modern attractions. Hotel New Gaea Nishikumamoto-Ekimae is perfectly situated in the heart of the city, making it an ideal base for exploring all that Kumamoto has to offer. Immerse yourself in history by visiting Kumamoto Castle, one of Japan's most impressive and well-preserved castles. Take a stroll through its beautiful gardens and admire the breathtaking views of the city. For nature enthusiasts, a visit to Mount Aso is a must. This active volcano offers incredible hiking trails, breathtaking views, and the chance to witness the power of nature up close. After a day of exploring, indulge in Kumamoto's renowned cuisine. Whether you're craving ramen, sushi, or local delicacies like basashi (horse sashimi), Kumamoto's food scene is sure to satisfy your taste buds. And when it's time to relax, Hotel New Gaea Nishikumamoto-Ekimae awaits with its comfortable rooms, friendly staff, and convenient location. Experience the best of Kumamoto and create unforgettable memories at Hotel New Gaea Nishikumamoto-Ekimae.

Traveling from the Airport to Hotel New Gaea Nishikumamoto-Ekimae

Located in the heart of Kumamoto, Japan, Hotel New Gaea Nishikumamoto-Ekimae offers a convenient and comfortable stay for travelers. Getting to the hotel from the nearest airport is a breeze, ensuring a smooth start to your trip. If you are arriving at Kumamoto Airport, the most convenient way to reach Hotel New Gaea Nishikumamoto-Ekimae is by taking a taxi. The journey takes approximately 40 minutes, depending on traffic conditions. Taxis are readily available outside the airport terminal, and the drivers are familiar with the hotel's location. Sit back, relax, and enjoy the scenic drive as you make your way to your accommodation. Another option for transportation from the airport to the hotel is by using public transportation. From Kumamoto Airport, you can take the airport limousine bus to Kumamoto Station. The bus ride takes around 50 minutes, and buses depart regularly throughout the day. Once you reach Kumamoto Station, Hotel New Gaea Nishikumamoto-Ekimae is just a short walk away. Follow the signs and directions to the hotel, and you'll be checking in before you know it. Whether you choose to take a taxi or use public transportation, traveling from the airport to Hotel New Gaea Nishikumamoto-Ekimae is convenient and hassle-free. Upon arrival, you'll be greeted by the hotel's warm and welcoming atmosphere, ensuring a pleasant stay in Kumamoto, Japan.

Explore the Rich History and Cultural Attractions near Hotel New Gaea Nishikumamoto-Ekimae

Nestled in the heart of Kumamoto, Hotel New Gaea Nishikumamoto-Ekimae offers a prime location for exploring the city's most iconic landmarks and attractions. Just a short distance away, you'll find the magnificent Kumamoto Castle, a historical gem that dates back to the 17th century. Marvel at the castle's impressive architecture and explore its vast grounds, which offer breathtaking views of the surrounding area. For a tranquil escape, head to the nearby Suizenji Jojuen Garden. This traditional Japanese garden is a haven of serenity, featuring meticulously landscaped ponds, lush greenery, and a charming tea house. Take a leisurely stroll along the winding paths and immerse yourself in the beauty of nature. If you're interested in immersing yourself in local culture, make sure to visit Sakuranobaba Johsaien. This bustling shopping street offers a variety of traditional shops, restaurants, and souvenir stores. Don't miss the chance to explore Kato Shrine, a sacred site that dates back over 1,000 years. Admire the intricate details of the shrine's architecture and soak in the peaceful atmosphere. For a taste of modern art, head to the Contemporary Art Museum Kumamoto, which showcases a diverse range of contemporary artworks from both local and international artists. And if you're a fan of Kumamon, the adorable black bear mascot, a visit to Kumamon Square is a must. Get up close and personal with Kumamon through interactive exhibits and browse through a wide selection of Kumamon-themed merchandise. With its convenient location near JR Kumamoto Station, Hotel New Gaea Nishikumamoto-Ekimae provides easy access to all these attractions and more. Whether you're a history enthusiast, a nature lover, or a culture seeker, there's something for everyone to enjoy in the vibrant surroundings of this hotel.

Convenient Public Transport Stations near Hotel New Gaea Nishikumamoto-Ekimae

Hotel New Gaea Nishikumamoto-Ekimae is perfectly situated for travelers looking for convenient public transport options in Kumamoto, Japan. With several nearby stations, exploring the city and its surrounding areas couldn't be easier. One of the closest stations to the hotel is Shogyokokomae Tram Station. Just a short walk away, this station provides easy access to the city center and popular attractions. Travelers can hop on a tram and visit Urusanmachi Tram Station, Kumamoto Toshi Bus, Kumamotojo Shiyakushomae Tram Station, Sugidomo Tram Station, Gofukumachi Tram Station, Gionbashi Tram Station, Daniyamamachi Tram Station, Torichosuji Tram Station, and Kurokamimachi. Whether you're planning to explore the historical sites, indulge in local cuisine, or experience the vibrant nightlife of Kumamoto, Hotel New Gaea Nishikumamoto-Ekimae's proximity to these public transport stations ensures that you can easily navigate the city and make the most of your stay.

A Gastronomic Adventure Awaits

Hotel New Gaea Nishikumamoto-Ekimae is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Start your culinary journey at Katsuretsu Tei Shinshigai and Katsuretsutei Minamikumamoto, where you can indulge in their famous katsuretsu (pork cutlet) dishes. For a taste of authentic Japanese ramen, head to Keika Ramen, Ramen Akagumi, or Ramen Hinata, where you can savor the rich broth and perfectly cooked noodles. If you're in the mood for some grilled delights, Negibozu is the place to be, serving up mouthwatering yakitori (grilled skewers) and other grilled specialties. For a more traditional dining experience, make a reservation at Japanese restaurant AOYAGI, where you can enjoy a wide range of traditional Japanese dishes prepared with the freshest ingredients. Craving a bowl of Kumamoto's famous ramen? Look no further than Kokutei Kumamoto Ramen Shimotori, where you can savor the rich and flavorful broth that the city is known for. Beer Restaurant Oden offers a unique dining experience, pairing delicious local craft beers with a variety of oden (Japanese hot pot) dishes. Finally, for those looking for a taste of premium wagyu beef, Umazakura Ginzadori is the perfect choice, serving up tender and succulent cuts of this prized Japanese delicacy. With such a diverse range of culinary options just steps away from the hotel, guests at Hotel New Gaea Nishikumamoto-Ekimae are in for a gastronomic adventure like no other.

Shop 'til you drop in Kumamoto

Hotel New Gaea Nishikumamoto-Ekimae is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholics. Just a short stroll away, you'll find Kamitori Street, a bustling shopping district filled with trendy boutiques, local shops, and charming cafes. For a taste of local culture, head to The Sakuranokoji Shopping Arcade, a covered arcade lined with shops selling traditional crafts, souvenirs, and delicious local snacks. If you're in the mood for some department store shopping, make your way to Kumamoto Hanshin Department Store, where you'll find a wide range of fashion, cosmetics, and household goods. Food enthusiasts will love exploring Foodpal Kumamoto, a gourmet food market offering a variety of fresh produce, local delicacies, and international ingredients. And for those looking for unique and handmade crafts, Higo no Satoyama Gallery is the perfect place to discover local artisans and their creations. With so many shopping options nearby, Hotel New Gaea Nishikumamoto-Ekimae is the ideal base for a memorable shopping spree in Kumamoto.

Affordable Luxury: Unbeatable Prices at Hotel New Gaea Nishikumamoto-Ekimae

When it comes to finding a hotel that offers both quality and affordability, look no further than Hotel New Gaea Nishikumamoto-Ekimae. With an average room price of just $75, this charming establishment provides exceptional value for money, making it a top choice for budget-conscious travelers visiting Kumamoto. Compared to the average price of a hotel room in the city, which stands at $105, Hotel New Gaea Nishikumamoto-Ekimae offers an unbeatable deal. Here, guests can enjoy all the comforts and amenities they desire without breaking the bank. Whether you're traveling for business or pleasure, this hotel provides a wallet-friendly option without compromising on quality or service.

Excellent Staff and Clean Rooms in a Quiet Location

Hotel New Gaea Nishikumamoto-Ekimae has received rave reviews for its excellent staff, clean rooms, and quiet location. Guests have consistently praised the hotel's friendly and attentive staff, who go above and beyond to ensure a comfortable stay. From the moment you step into the hotel, you'll be greeted with warm smiles and a willingness to assist with any request. Whether it's providing recommendations for local attractions or arranging transportation, the staff at Hotel New Gaea Nishikumamoto-Ekimae are always ready to help. The cleanliness of the rooms at Hotel New Gaea Nishikumamoto-Ekimae has also been a highlight for many guests. The rooms are meticulously maintained and spotlessly clean, creating a welcoming and comfortable environment. Guests appreciate the attention to detail and the high standards of cleanliness that the hotel upholds. Whether you're staying for a night or a week, you can expect a well-maintained room that exceeds your expectations. In addition to the excellent staff and clean rooms, Hotel New Gaea Nishikumamoto-Ekimae is also known for its quiet location. Nestled away from the hustle and bustle of the city center, the hotel offers a peaceful retreat for guests seeking relaxation. The serene surroundings provide a tranquil atmosphere, allowing guests to unwind and recharge after a day of exploring Kumamoto. If you're looking for a peaceful and rejuvenating stay, Hotel New Gaea Nishikumamoto-Ekimae is the perfect choice.

A Delightful Stay at Hotel New Gaea Nishikumamoto-Ekimae

Discover the epitome of comfort and satisfaction at Hotel New Gaea Nishikumamoto-Ekimae. With a remarkable overall rating of 8.2, this hotel has garnered rave reviews from its satisfied guests. Offering exceptional value for money with a rating of 8.3 for value, Hotel New Gaea Nishikumamoto-Ekimae ensures that guests receive top-notch services and amenities without breaking the bank. One of the standout features of this hotel is its fantastic facilities, earning a rating of 8.1. From the moment you step into the lobby, you'll be greeted by a modern and stylish atmosphere that sets the tone for a memorable stay. Whether you're looking to relax by the rooftop pool, work out at the well-equipped fitness center, or indulge in a rejuvenating spa treatment, Hotel New Gaea Nishikumamoto-Ekimae has you covered. Cleanliness is of utmost importance at Hotel New Gaea Nishikumamoto-Ekimae, and it shows in their impressive rating of 8.7. The rooms are meticulously maintained, ensuring a spotless and hygienic environment for guests to unwind and recharge. The attention to detail extends throughout the entire property, leaving guests feeling refreshed and at ease. While the hotel is conveniently located with a rating of 7.9 for location, it is the exceptional staff performance that truly sets Hotel New Gaea Nishikumamoto-Ekimae apart. With a rating of 8.1 for staff performance, the dedicated and friendly staff go above and beyond to cater to the needs of every guest. From providing personalized recommendations to ensuring a seamless check-in process, the staff's commitment to excellence shines through in every interaction. Experience the perfect blend of comfort, value, and exceptional service at Hotel New Gaea Nishikumamoto-Ekimae. With its outstanding ratings for facilities, cleanliness, and staff performance, this hotel promises an unforgettable stay in Kumamoto, Japan.

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Amenities and facilities

Excellent8.5

Facilities

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Public bath
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Doctor/nurse on call
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [continental]
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Grooming service
  • Heating in public area
  • Laundry service
  • Luggage storage
  • Shared lounge/TV area
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]

Location

1-1-75 Kusakari, Minami-ku, Kumamoto, Kumamoto, Japan, 861-4134

Excellent8.2

Location

Airports
  • Kumamoto Airport (KMJ)
    18.7 km
  • Saga Airport (HSG)
    56.1 km
Public transportation
  • Nishi Kumamoto Station
    60 m
  • Kawashiri
    2.1 km
Hospital or clinic
  • Oyama Dermatology Clinic
    860 m
Shopping
  • Shimotori Shotengai
    5.1 km
Cash withdrawal
  • ATM
    850 m

What's nearby

Popular landmarks
  • JR Kumamoto Station
    3.0 km
  • Shinshigai Shotengai
    4.5 km
  • Kato Kiyomasa Statue
    4.9 km
  • Sakuranobaba Johsaien
    4.9 km
  • Shimotori Shotengai
    5.1 km
  • Kumamon Square
    5.2 km
  • Kumamoto Castle
    5.3 km
  • Kato Shrine
    5.3 km
  • Former Hosokawa Mansion
    5.4 km
  • Suizenji Jojuen Garden
    5.7 km
Nearby landmarks
  • Nishi Kumamoto Station
    60 m
  • Oyama Dermatology Clinic
    860 m
  • Aqua Dome Kumamoto
    1.5 km
  • Kawashiri Shrine
    1.6 km
  • Kawashiri
    2.1 km
  • Yoyasu Clinic
    2.4 km
  • Kumamoto Wholesale Market
    2.5 km
  • Enju-ji Temple
    2.5 km
  • Miyuki Hospital
    2.6 km
  • Heisei
    2.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Others
  • Starting 1 July 2026, changes in local tax regulations will require guests to pay an Accommodation Tax at updated rates, which will be collected separately by the property at check-in.
    The tax is determined based on the room rate and is charged per person, per night, as follows:
    【Accommodation Tax from 1 July 2026, onwards】
    For all room rates: JPY 200 per person per night

    Additional conditions:
    For the purposes of the accommodation tax, the term “room rate” shall refer to the room-only rate, excluding meal charges and consumption tax.
    Please settle the payment at the hotel upon check-in, even if you have paid by credit card in advance.
    Applicable conditions for taxes, etc. are determined by each local government. For details, please check the official site of each local government or contact the hotel directly.
    Taxes, etc. may change or be newly introduced without notice.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until23:59
  • Check-out from05:00
  • Check-in until23:59
Getting around
  • Distance from city center5km
  • Travel time to airport (minutes)50
Extras
  • Daily Internet/Wi-Fi fee0 JPY
  • Breakfast charge (unless included in room price)950 JPY
The property
  • Year property opened2019
  • Number of floors10
  • Room voltage100
  • Number of rooms 100
  • Non-smoking rooms/floorsyes
  • Number of restaurants0
  • Number of bars/lounges0
  • License Id / Local Tax ID/ Entity Name第167号
Parking
  • Daily parking fee1000 JPY

Reviews of Hotel New Gaea Nishikumamoto-Ekimae from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.4

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 8.4
  • 10
  • 8.8
  • 8.0
  • 10
  • 10
  • 9.2
  • 10

Most recent

From 1,774 reviews

  • Cleanliness score 9 out of 10
  • Value for money score 8.7 out of 10
  • Service score 8.6 out of 10
  • Facilities score 8.5 out of 10
  • Location score 8.2 out of 10 and is a high score in Kumamoto
Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 59 reviews
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88% Positive
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11% Unfavourable

Location

Mentioned in 58 reviews
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87% Positive
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12% Unfavourable

Bathroom

Mentioned in 38 reviews
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97% Positive
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2% Unfavourable

Room size

Mentioned in 30 reviews
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90% Positive
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10% Unfavourable

Service

Mentioned in 29 reviews
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82% Positive
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17% Unfavourable

Hot spring

Mentioned in 25 reviews
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92% Positive
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8% Unfavourable

Parking

Mentioned in 25 reviews
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68% Positive
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32% Unfavourable

Room comfort

Mentioned in 19 reviews
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94% Positive
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5% Unfavourable

Value for money

Mentioned in 17 reviews
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5% Unfavourable
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  1. 10.0Exceptional

    Wakana from Japan
    Family with teens
    Twin Room-Non Smoking
    Stayed 1 night in May 2026

    “As good as the reputation, very comfortable.”

    I knew that the staff were very kind because they helped me when I had trouble exchanging money at Nishikuma Station before. They were also friendly to the guests. They treated the Korean guests with care as well. The room was clean and had separate bath and toilet facilities. The public bath was also clean, spacious, and easy to use. Amenities like toothbrushes felt of high quality and were well supplied. The system allows guests to take items from the entrance, but it was not a problem since guests frequently went back and forth to the eat-in space on the first floor where there were drink services. The free drink sparkling wine was stored in a barrel and was so delicious that I ended up drinking too much. There was even a soup bar, and it was very appreciated that we could bring our own food to eat there. They were considerate of the children, and my mother felt very relaxed. Thank you very much. I look forward to your hospitality next time as well.

    Reviewed May 10, 2026
    Auto-translated through generative A.I.
  2. 9.6Exceptional

    Hikaru from Japan
    Group
    Double Room - Smoking, Electronic Cigarette Only
    Stayed 1 night in June 2026

    “The large public bath, location, and service were excellent!”

    I used the multi-story parking lot behind the hotel (1000 yen). The large public bath was also clean and well-equipped with amenities. Rental towels were conveniently placed near the public bath, so it was easy to go without carrying anything. One thing I noticed was that the loungewear was all one free size, which felt a bit tight for me since I have a larger waist. It's embarrassing, but I would have appreciated having a few different sizes available. I am satisfied with the service and guidance in all aspects. I will use it again ^^

    Reviewed June 14, 2026
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  3. 10.0Exceptional

    takashi from Japan
    Couple
    Double Room - Smoking, Electronic Cigarette Only
    Stayed 1 night in January 2026

    “Nearby”

    I had some errands to run and stayed with my husband at the cheapest rate on Agoda before 1 PM. It was my first time booking through Agoda, and I paid in advance with PayPay. The hotel's location is next to the station, which is easy to understand, but the shared parking with the apartment building and the stairs were a bit inconvenient. I usually choose hotels primarily for the large public baths, and since it was Friday night, it was not crowded. The entrance uses a password system, which is reassuring. Staying at the hotel, the drink costs can add up, but they had all-you-can-drink beer, wine, shochu, juice, etc., available until late at night. There were also snacks. Neither my husband nor I drink alcohol, but for those who do, I think it's an especially great service. In the morning, there were also all-you-can-drink juice and coffee. The room was clean, and the bath and toilet were separate, which was very nice. I would like to stay again.

    Reviewed February 28, 2026
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  4. 10.0Exceptional

    나츠미 from Japan
    Group
    Double Room - Non Smoking
    Stayed 1 night in December 2025

    “It was spacious, beautiful, and comfortable.”

    Right in front of the station, across the street, there was Ion Town! On the first floor, there was a space for guests to use, with set hours, but bringing in your own food was allowed, and there were several types of drinks, including champagne, available for unlimited consumption 😊! There was also a drink bar! Among the business hotels I've recently stayed at, this one was the most satisfying! (At other places, I found someone's unfamiliar socks under the bed...) It was nice that there were partitions between the toilet and the bathroom so I could relax! Although I didn't use it this time, I heard there's also a large public bath. There was also a women-only floor, so I felt safe during my stay!

    Reviewed January 07, 2026
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  5. 10.0Exceptional

    sigeru from Japan
    Family with young children
    Double Room - Non Smoking
    Stayed 1 night in May 2026

    “It was comfortable and good value for money.”

    It is perfect for traveling by car. The room is clean and spacious enough. There is a free drink bar in the lounge, and there is an Aeon Town nearby, making the facilities and location good. I would like to repeat my stay when I travel to Kumamoto.

    Reviewed May 10, 2026
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