2024
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Awarded as a top choice of Agoda travelers in 2024.

REF Omiya by VESSEL HOTELS

4 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

2-116-6,Daimon-cho, Saitama, Saitama, Japan, 330-0846

Highlights

Check-in [24-hour]

Excellent room comfort & quality

- Guests have rated this property 9.3/10 on room comfort and quality

Very beautiful and new hotel, comfortable stay
Sparkling clean

- Guests have rated this property 9.4/10 on cleanliness

The all stuff are very friendly and everything was so clean.
Top Value

- Guests rated this property 9.0/10 on value for money

Enjoyed our stay and reasonable price!
290 meters to public transportation

290 meters to public transportation - Omiya Train Station is within 290 meters

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurants

Sauna

Luggage storage

Breakfast

Laundry

About us

Immerse in an authentic Japanese experience at REF Omiya by VESSEL HOTELS. Relax in hot springs and taste local flavors. Unwind at the spa and start your day with a delicious breakfast. Explore lively Saitama with easy access to attractions. Indulge in modern comforts at REF Omiya. Enjoy air-conditioned rooms with complimentary wireless internet, a refrigerator, and pampering toiletries. Take a refreshing dip in the indoor pool and relax in the steam room. Discover the nearby attractions and experience the vibrant local culture. Whether you're traveling for business or pleasure, REF Omiya provides a serene retreat for two travelers seeking a memorable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

26 travelers have booked today.

Cleanliness 9.5
Facilities 9.2
Service 9.1
Value for money 9.1

Based on 5,382 verified reviews

Cleanliness

9.5

Facilities

9.2

Service

9.1

Value for money

9.1

Location

8.8

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Nearest transportation options

Omiya Train Station is within 0.29 km

Kita-omiya is within 1.28 km

See map

8.8Excellent

Location rating score

Excellent location - Inside city center
Closest landmarks
ecute Omiya
230 m
Hotel O.M.Y
260 m
American Pharmacy
270 m
Omiya Train Station
290 m
GS Park
330 m

Good to know

Value for money9.1
Distance to city center0km
Location rating8.8
Nearest airportHaneda Airport (HND)
Distance to airport42.0 km

Rooms available at REF Omiya by VESSEL HOTELS

Superior Twin Non Smoking
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  • Room size: 22 m²/237 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Standard Twin Room with Private Bathtub
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  • Room size: 18 m²/194 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Standard Double Non-Smoking
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  • Room size: 14 m²/151 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Double Room with Shower Booth - Non-Smoking
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  • Room size: 14 m²/151 ft²
  • 1 double bed
  • 1 double bed
Enter dates to see prices
Superior Twin Room with Sofa Bed
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  • Room size: 22 m²/237 ft²
  • 1 sofa bed and 2 single bed...
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices
Room
...
  • Room size: 22 m²/237 ft²
  • 2 semi double beds
  • 2 semi double beds
Enter dates to see prices
Room
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Room
...
  • Room size: 18 m²/194 ft²
  • 2 semi double beds
  • 2 semi double beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 14 m²/151 ft²
Enter dates to see prices

Frequently asked questions

While staying at REF Omiya by VESSEL HOTELS, jump start your getaway by visiting the nearest points of interest that are within walking distance to the property which include ecute Omiya, Daiei, and FM · NACK5 Tokyo Office.

While remaining at REF Omiya by VESSEL HOTELS, indulge in your early morning or evening walk at nearby park which include Omiya Sakiragi 1-chome Park, Kanezuka Park, and Omiya Koen Park.

REF Omiya by VESSEL HOTELS's policy concerning children's bedding considers guests age 19 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Past visitors that stayed at REF Omiya by VESSEL HOTELS have given this property a rating of 9.48 for its remarkable cleanliness as the main highlight for their stay.

Verified solo travelers that have stayed at this property have given REF Omiya by VESSEL HOTELS an average rating of 9.1. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified business travelers that have stayed at this property have given REF Omiya by VESSEL HOTELS an average rating of 8.9. You can look up more detailed customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given REF Omiya by VESSEL HOTELS an average rating of 9.1. You can look up on more descriptive customer reviews, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified group travelers that have stayed at this property have given REF Omiya by VESSEL HOTELS an average rating of 9.4. You can look up more specific customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Omiya Train Station, 285.83 m away from REF Omiya by VESSEL HOTELS.

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the specified hours may be charged an additional fee.

The nearest airport to REF Omiya by VESSEL HOTELS is Haneda Airport, 42.0 km away.

More about REF Omiya by VESSEL HOTELS

More about REF Omiya by VESSEL HOTELS

Relax and Unwind at REF Omiya by VESSEL HOTELS' Premier Entertainment Facilities

Indulge in a world of relaxation and rejuvenation at REF Omiya by VESSEL HOTELS, where a range of top-notch entertainment facilities await you. Unwind in the tranquil sauna and let the soothing heat melt away your stress and tension. Step into the steam room and feel the gentle mist envelop your body, leaving you refreshed and revitalized. For the ultimate pampering experience, treat yourself to a luxurious spa session. Immerse yourself in a haven of tranquility as skilled therapists work their magic, using a variety of techniques to relax your muscles and restore your body's natural balance. In addition to these exceptional facilities, REF Omiya by VESSEL HOTELS also offers a stylish shared lounge/TV area. Gather with fellow guests and enjoy a cozy atmosphere while catching up on your favorite shows or engaging in lively conversations. Whether you're seeking relaxation or socializing, REF Omiya by VESSEL HOTELS' entertainment facilities are sure to leave you feeling refreshed and rejuvenated.

Convenience at Your Fingertips: REF Omiya by VESSEL HOTELS's Top-Notch Facilities

At REF Omiya by VESSEL HOTELS, convenience is a top priority. With a range of facilities designed to make your stay as comfortable as possible, you'll have everything you need right at your fingertips. One of the standout features of this hotel is its laundry service. Whether you're traveling light or simply need to freshen up your wardrobe, the on-site laundromat is a game-changer. No more searching for a nearby laundromat or wasting time waiting for your clothes to dry - simply drop off your laundry and let the hotel take care of the rest. In addition to the laundry service, REF Omiya offers free Wi-Fi in all rooms and public areas, ensuring that you can stay connected throughout your stay. Whether you need to catch up on work emails or simply want to browse the web, you'll have a reliable and fast internet connection at your disposal. Other convenient facilities include luggage storage, a vending machine for quick snacks and drinks, and daily housekeeping to keep your room tidy and fresh. Plus, for those who smoke, there is a designated smoking area available. With REF Omiya by VESSEL HOTELS's range of convenience facilities, you can relax and enjoy your stay without any worries. Book your stay now and experience the utmost comfort and convenience in Saitama, Japan.

Convenient Transport Facilities at REF Omiya by VESSEL HOTELS

Located in the vibrant city of Saitama, Japan, REF Omiya by VESSEL HOTELS offers a range of convenient transport facilities to ensure a seamless stay for guests. The hotel provides a spacious car park onsite, allowing guests to easily park their vehicles and explore the surrounding areas at their own pace. Whether you are traveling by car or planning to rent one during your stay, the car park at REF Omiya is a convenient and secure option to keep your vehicle safe while you enjoy your time in Saitama. Please note that car park charges are applied at REF Omiya by VESSEL HOTELS. This ensures that the parking facilities are well-maintained and readily available for guests. The charges are reasonable and provide peace of mind to guests, knowing that their vehicles are being taken care of. With the car park conveniently located onsite, guests can easily access their vehicles whenever needed, making it hassle-free to explore the nearby attractions and landmarks in Saitama.

Comfort and Convenience in Every Room at REF Omiya by VESSEL HOTELS

Experience a restful stay with thoughtfully curated room facilities designed to ensure your comfort. Each room is equipped with efficient air conditioning to keep you cool during warmer months, and blackout curtains provide complete darkness for a peaceful night's sleep. Fresh linens and plush towels add a touch of luxury, while the refrigerator offers convenient storage for your snacks and beverages. For your grooming needs, a reliable hair dryer and a selection of toiletries are readily available, making your stay both comfortable and hassle-free.

Indulge in Culinary Delights at REF Omiya by VESSEL HOTELS

At REF Omiya by VESSEL HOTELS, dining is an experience that will tantalize your taste buds and leave you craving for more. Start your day with a delightful breakfast buffet that offers a wide array of options to suit every palate. From freshly baked pastries and bread to a selection of local and international dishes, there is something for everyone to enjoy. Whether you prefer a hearty Japanese breakfast or a continental spread, the breakfast buffet at REF Omiya is sure to satisfy your cravings and energize you for the day ahead.

Comfort and Variety at REF Omiya by VESSEL HOTELS

Discover a wide range of room options at REF Omiya by VESSEL HOTELS, offering comfort and convenience for every traveler. Choose from our Double Room with Shower Booth, Standard Double Non-Smoking, Standard Twin Non-Smoking, Superior Twin Non-Smoking, or Superior Twin Room with Sofa Bed. Each room is thoughtfully designed to provide a relaxing and enjoyable stay, ensuring a peaceful retreat after a day of exploring Saitama, Japan. When booking your stay at REF Omiya by VESSEL HOTELS through Agoda, you can take advantage of the best prices available. Our partnership with Agoda guarantees that you will receive the most competitive rates for your chosen room type. Additionally, Agoda offers a hassle-free booking experience, allowing you to easily compare room options, check availability, and secure your reservation with just a few clicks. With Agoda, you can book with confidence, knowing that you are getting the best value for your money at REF Omiya by VESSEL HOTELS.

Exploring the Vibrant City of Saitama

Located in the heart of Saitama, Japan, REF Omiya by VESSEL HOTELS offers the perfect base for exploring this vibrant city. Saitama is often overshadowed by its neighboring city, Tokyo, but it has its own unique charm and attractions that are not to be missed. One of the highlights of Saitama is its rich cultural heritage. History enthusiasts can visit the Saitama Prefectural Museum of History and Folklore, where they can learn about the region's past through fascinating exhibits and artifacts. For those seeking a tranquil escape, the Omiya Bonsai Art Museum is a must-visit. This museum showcases a stunning collection of bonsai trees, allowing visitors to appreciate the artistry and craftsmanship behind these miniature masterpieces. Saitama is also a haven for nature lovers. Just a short distance from REF Omiya, visitors can explore the vast Omiya Park. This sprawling green oasis is perfect for a leisurely stroll or a picnic amidst beautiful cherry blossom trees. For a more adventurous experience, the nearby Hikawa Shrine offers hiking trails that lead to breathtaking views of the city. With its rich history, cultural attractions, and natural beauty, Saitama has something for everyone. Whether you're a history buff, a nature enthusiast, or simply looking to immerse yourself in the local culture, REF Omiya by VESSEL HOTELS is the ideal starting point for your Saitama adventure.

Convenient Transportation Options from Nearby Airports to REF Omiya by VESSEL HOTELS

Located in the vibrant city of Saitama, Japan, REF Omiya by VESSEL HOTELS offers a delightful stay for travelers seeking a blend of comfort and convenience. When it comes to reaching this stylish hotel from the nearest airports, there are several transportation options to choose from. If you are arriving at Narita International Airport, the most convenient way to reach REF Omiya by VESSEL HOTELS is by taking the Narita Express train to Omiya Station. The journey takes approximately 90 minutes and offers a comfortable and scenic ride. From Omiya Station, the hotel is just a short walk away, allowing you to quickly settle into your stylish accommodation. For those arriving at Haneda Airport, you can easily reach REF Omiya by VESSEL HOTELS by taking the Keikyu Airport Line to Shinagawa Station. From Shinagawa Station, transfer to the Shinkansen bullet train bound for Omiya Station. The entire journey takes around 70 minutes, providing a seamless and efficient way to reach the hotel. Once you arrive at REF Omiya by VESSEL HOTELS, you'll be greeted by its modern and sophisticated ambiance. The hotel boasts comfortable rooms with sleek designs, ensuring a relaxing stay. Additionally, the hotel offers a range of amenities including a restaurant, bar, and fitness center, allowing guests to unwind and indulge during their visit. With its convenient location and excellent transport links, REF Omiya by VESSEL HOTELS is the perfect choice for travelers exploring Saitama, Japan.

Discover the Vibrant Surroundings of REF Omiya by VESSEL HOTELS

Nestled in the heart of Saitama, REF Omiya by VESSEL HOTELS offers a convenient location surrounded by a variety of landmarks and attractions. Just a stone's throw away, you'll find Shibiraki 4chome Park, a serene green oasis perfect for a leisurely stroll or a picnic with loved ones. Immerse yourself in the beauty of nature and enjoy the tranquility this park has to offer. For sports enthusiasts, Urawa Komaba Stadium is within close proximity. This renowned stadium is home to exciting matches and events, providing an exhilarating experience for both locals and visitors. Catch a thrilling game and cheer for your favorite team, or simply soak up the vibrant atmosphere of this sporting venue. If you're in the mood for some cultural entertainment, Saitama City Space Theater is a must-visit. Experience the magic of live performances and immerse yourself in the world of theater, dance, and music. With a diverse range of shows and events, there's something for everyone to enjoy. With its prime location and proximity to these landmarks and attractions, REF Omiya by VESSEL HOTELS offers the perfect base for exploring the vibrant surroundings of Saitama. Whether you're seeking relaxation, sports excitement, or cultural experiences, you'll find it all within reach.

Convenient Public Transport Stations near REF Omiya by VESSEL HOTELS

Located in Saitama, Japan, REF Omiya by VESSEL HOTELS offers easy access to several nearby public transport stations. Just a short distance away, guests will find themselves within reach of Nishi-Omiya, Kamonomiya, Omiya-Koen, Yono Train Station, Yanasegawa, Kita-omiya, Saitama Shintoshin Station, Tetsudo Hakubutsukan, Omiya Train Station, and Nisshin. With such a wide range of options, getting around the city and exploring its attractions is a breeze. Nishi-Omiya Station, situated nearby, provides convenient access to various parts of Saitama and beyond. Kamonomiya Station is another nearby option, offering quick connections to other major train lines. Omiya-Koen Station, located just a stone's throw away, is perfect for those looking to visit the beautiful Omiya Park and its surrounding attractions. Yono Train Station is also easily accessible, making it convenient for guests to explore the wider Saitama area. For those interested in art and history, Tetsudo Hakubutsukan Station is within walking distance of the hotel. Saitama Shintoshin Station, on the other hand, is a major transportation hub that connects to Tokyo and other major cities in the region. With Omiya Train Station and Nisshin Station also nearby, guests have a multitude of options for exploring the city and its surrounding areas. Whether you're a leisure traveler or visiting Saitama for business, REF Omiya by VESSEL HOTELS offers a prime location with excellent access to public transport stations. With these convenient options at your doorstep, you can easily navigate the city and make the most of your stay.

A Gastronomic Haven: Surrounding Restaurants at REF Omiya by VESSEL HOTELS

When it comes to dining options, REF Omiya by VESSEL HOTELS is surrounded by an array of tantalizing choices. Just steps away from the hotel, you'll find Rafre Saitama, a local favorite known for its delectable Japanese cuisine. For those craving Italian flavors, alpino offers a delightful menu of traditional dishes crafted with the finest ingredients. If you're in the mood for some mouthwatering yakitori, Karayama Saitama Machiya Shop is the place to be. VOLENTE-048 is perfect for those seeking a trendy and modern dining experience. Syabu-Yo is a must-visit for lovers of hot pot, while HAMA-SUSHI Minamiyono serves up fresh and delicious sushi. For a taste of the finest eel dishes, head to Mandana Urawa Eel Restaurant. Royal Host Urawatokiwa offers a diverse menu that caters to all tastes, and private restaurant 0760 provides an intimate and exclusive dining experience. Finally, La Cocorico is a charming café where you can enjoy a cup of coffee and indulge in delectable pastries. With such a variety of culinary delights right at your doorstep, REF Omiya by VESSEL HOTELS is a true gastronomic haven.

Shop 'til you drop in Omiya

REF Omiya by VESSEL HOTELS is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a short distance away, you'll find the Isetan Urawa store, where you can indulge in luxury brands and designer fashion. For a taste of local culture and cuisine, head to the Urawajuku Hurusato Market and Urawa Furusato Market, where you can browse through a variety of fresh produce, traditional crafts, and delicious street food. If you have a sweet tooth, don't miss out on the famous Tokiwa Dango Main store, known for its delectable Japanese rice dumplings. For a unique shopping experience, visit ecute Omiya, a charming shopping complex located inside the Omiya Station. Here, you can find a range of trendy boutiques, specialty stores, and restaurants. If you're a bookworm, make sure to stop by Suharaya Book Store, a beloved local bookstore that has been around for over a century. For a day of retail therapy, head to LaLaport Fujimi, a massive shopping mall with over 300 stores, including international brands, fashion boutiques, and entertainment facilities. Lastly, don't forget to visit the Urawa PARCO, a popular shopping center that offers a wide selection of fashion, cosmetics, and lifestyle products. With such a diverse range of shopping options, REF Omiya by VESSEL HOTELS is the perfect base for a memorable shopping spree in Saitama.

Affordable Luxury at REF Omiya by VESSEL HOTELS

Indulge in a luxurious stay at REF Omiya by VESSEL HOTELS without breaking the bank. With an average price of $121 per room, this hotel offers exceptional value for money in comparison to the average price of a hotel room in Saitama, which stands at $113. At REF Omiya, you can experience the perfect blend of comfort, style, and affordability. Each room is thoughtfully designed to provide a serene and relaxing ambiance, ensuring a restful night's sleep. The hotel's modern amenities and attentive staff cater to all your needs, ensuring a memorable stay. Whether you're visiting Saitama for business or leisure, REF Omiya by VESSEL HOTELS offers an unbeatable price point without compromising on quality. Book your stay today and discover the true meaning of affordable luxury in the heart of Saitama.

A Luxurious Retreat with Exceptional Customer Ratings

REF Omiya by VESSEL HOTELS in Saitama, Japan, is a luxurious retreat that has garnered exceptional customer ratings. With an impressive overall rating of 9.0, this hotel truly exceeds expectations in every aspect. From its outstanding value for money with a rating of 8.9 to its impeccable facilities rated at 9.1, REF Omiya offers an unforgettable experience for its guests. One of the standout features of this hotel is its commitment to cleanliness, as reflected in its remarkable rating of 9.5. Guests can expect pristine and well-maintained rooms that are meticulously cleaned to the highest standards. This attention to detail ensures a comfortable and hygienic stay, leaving guests feeling refreshed and satisfied. Another aspect that sets REF Omiya apart is its dedicated staff performance, which has earned a commendable rating of 9.0. The hotel's staff members go above and beyond to provide exceptional service, ensuring that every guest's needs are met with efficiency and warmth. Whether it's offering helpful recommendations, assisting with any requests, or simply providing a friendly smile, the staff at REF Omiya create a welcoming and hospitable environment for all visitors. With its outstanding customer ratings across various categories, REF Omiya by VESSEL HOTELS is a top choice for travelers seeking a luxurious and memorable stay in Saitama. From its exceptional value for money to its impeccable facilities, cleanliness, and attentive staff, this hotel promises an unparalleled experience that exceeds expectations.

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Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • Japanese
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Complimentary movies
  • Game room
  • Public bath
  • Sauna
  • Spa/sauna
  • Steamroom
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Buffet in restaurant
  • Restaurant breakfast
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Laundromat
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • On-site event hosting
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Baby changing rooms
  • Kids cutlery
  • Kids safety features
  • Kids shampoo
  • Kids toothbrush
  • Step stool
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Taxi service

Location

2-116-6,Daimon-cho, Saitama, Saitama, Japan, 330-0846

Excellent8.8

Location

Airports
  • Haneda Airport (HND)
    42.0 km
  • Narita International Airport (NRT)
    70.7 km
Public transportation
  • Omiya Train Station
    290 m
  • Kita-omiya
    1.3 km
Hospital or clinic
  • American Pharmacy
    270 m
Convenience store
  • Lawson
    240 m
Cash withdrawal
  • ATM
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-18 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • 【Room cleaning】
    <For guests staying 6 nights or less> 
    If guest wish to have your room cleaned, please inform the front desk by 10:00AM on the day of your stay. If guest do not notify us, we will provide towels and mineral water at the door of your room every day and the room will not be cleaned.
    <For guests staying 7 nights or more>
    If guest wish to have your room cleaned, please inform the front desk by 10:00AM on the day of your stay. If guest do not wish to have your room cleaned, we will still clean your room once a week. We will provide towels and mineral water at the door of your room every day except on cleaning days.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until11:00
Getting around
  • Distance from city center0km
  • Travel time to airport (minutes)90
Extras
  • Breakfast charge (unless included in room price)1600 JPY
The property
  • Year property opened2020
  • Number of rooms 197
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • License Id / Local Tax ID/ Entity Name6557
Parking
  • Daily parking fee1800 JPY

Property announcements

If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.

For twin rooms used as a single occupancy, only one adult may stay. Accommodating one adult plus one child sharing the bed is not permitted.

Reviews of REF Omiya by VESSEL HOTELS from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.8
  • 10
  • 8.8
  • 9.2
  • 10
  • 10
  • 10
  • 8.0
  • 10
  • 10

Most recent

  • Cleanliness score 9.5 out of 10 and is a high score in Saitama
    Cleanliness9.5
  • Facilities score 9.2 out of 10 and is a high score in Saitama
    Facilities9.2
  • Service score 9.1 out of 10 and is a high score in Saitama
    Service9.1
  • Value for money score 9.1 out of 10 and is a high score in Saitama
    Value for money9.1
  • Location score 8.8 out of 10 and is a high score in Saitama
    Location8.8
High score for Saitama

Rating

9+ Exceptional (1,011)
8-9 Excellent (244)
7-8 Very Good (176)
6-7 Good (35)
<6 Below Expectation (23)
Guest Type
Room Type
Language

Show reviews that mention 

Cleanliness

Mentioned in 248 reviews
sentiment-positive-indicator
96% Positive
sentiment-negative-indicator
3% Unfavourable

Location

Mentioned in 209 reviews
sentiment-positive-indicator
99% Positive

Breakfast

Mentioned in 158 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Service

Mentioned in 145 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Hot spring

Mentioned in 93 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Room comfort

Mentioned in 80 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable

In room amenities

Mentioned in 64 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Room size

Mentioned in 62 reviews
sentiment-positive-indicator
70% Positive
sentiment-negative-indicator
29% Unfavourable

Atmosphere

Mentioned in 57 reviews
sentiment-positive-indicator
100% Positive
Showing 1,489 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    Lenny from Indonesia
    Family with teens
    Superior Twin Room with Sofa Bed
    Stayed 8 nights in June 2025

    “good hotel, clean, friendly, best location”

    the hotel is good and very close to the main station of saitama, Omiya Station. there are a lot of restaurant, shops, dept store, convenience store around. room size is enough big for us family of 4, we booked twin bed room with sofa. the room is clean and cozy. the cleaning staffs is very kind to change our pyjamas and towels on daily basis. we stayed for 8 nights here and very satisfied. thanks ref omiya and all the crews

    Reviewed July 01, 2025

    Greetings from Lev Omiya by Vessel Hotels. I am Taniguchi from the front desk. Thank you very much for staying at the REF Omiya by Vessel Hotels. We are very pleased to hear that you were satisfied with your stay. We sincerely look forward to welcoming you again. If you have any further questions, please do not hesitate to contact us. Sincerely yours taniguchi Receptionist REF Omiya by Vessel Hotels.

    Responded July 02, 2025
    REF Omiya by VESSEL HOTELS
  2. 10.0
    Exceptional
    TOMOMI from Japan
    Solo traveler
    Double Room with Shower Booth - Non-Smoking
    Stayed 2 nights in August 2025

    “The location is good, and the staff is nice.”

    I stayed for two nights because there was a live concert in Omiya. I used it in the summer, and I found it interesting that they had shaved ice as a welcome drink. Additionally, the staff was kind, and the room was clean, which was really great. On the second day, breakfast had a lot of varieties and was delicious, but there were many families (perhaps due to the season?), and I felt that it wasn't suitable for a buffet with small children wandering around in the limited narrow space. On the third day, I deliberately went for breakfast at a time when there were fewer children, but then I had to eat leftovers (as some dishes were not replenished), so I didn't feel as satisfied as I did the previous day. In that sense, I deducted one star, but overall it was a good hotel. I plan to stay again.

    Reviewed February 08, 2026
    Auto-translated through generative A.I.

    TOMOMI 様 この度は大宮でのライブのご滞在に当館をお選びいただき、二連泊のご利用ならびに温かいお言葉をお寄せくださり誠にありがとうございます。 夏季のウェルカムドリンクのかき氷をお楽しみいただけたこと、スタッフの対応やお部屋の清潔さにつきましてお褒めいただき、大変光栄に存じます。 一方で、朝食に関しまして、ご不快な思いをおかけし、心よりお詫び申し上げます。ご家族連れのご利用が多かったことにより、会場内の混雑状況や座席周辺の人の流れへの配慮が十分ではなく、落ち着いてお食事いただける環境をご提供できなかった点、また遅めのお時間帯に一部のお料理の補充が追いつかずご満足に至らなかった点、真摯に受け止めております。 次回ご利用いただく機会がございましたら、課題の改善に全力で取り組み、よりご満足いただける環境をご用意できるよう最善を尽くしてまいります。 TOMOMI 様のご来館を心よりお待ち申し上げます。 レフ大宮byベッセルホテルズ 久保

    Responded February 09, 2026
    REF Omiya by VESSEL HOTELS
  3. 10.0
    Exceptional
    Su from Singapore
    Family with young children
    Superior Twin Non Smoking
    Stayed 1 night in December 2025

    “Exceptional stay with outstanding staff!!”

    This is my revisit to Vessel at different locations , highly recommend for Vessel hotel at anywhere. The hotel was clean, comfortable, and well maintained, but the real highlight was the staff. They were incredibly friendly, helpful, and went out of their way to make our stay special. Highly recommend Vessel hotel —we’ll definitely return!

    Reviewed January 01, 2026

    Thank you very much for staying at Ref Omiya by Vessel Hotels. We also sincerely appreciate you taking the time to post a review despite your busy schedule. We are deeply honored to receive your kind words of praise. Your compliments serve as great encouragement to our staff. All of us strive to provide service that ensures our guests' satisfaction. We look forward to welcoming you back. Ref Omiya by Vessel Hotels Ikeda

    Responded January 06, 2026
    REF Omiya by VESSEL HOTELS
  4. 10.0
    Exceptional
    Wai from United States
    Family with teens
    Standard Twin Room with Private Bathtub
    Stayed 1 night in October 2025

    “Excellent location with onsen and meal plan”

    Great location close to Omiya Station. Check in was smooth and staff was friendly. The room was decent size with the amenities i needed for my stay. There was a large public bath, which was relaxing to be in. My stay included a buffet style breakfast that included delicious western and japanese options.

    Reviewed November 05, 2025

    Thank you very much for choosing Ref Omiya by Vessel Hotels from among the many hotels available. We also sincerely appreciate you taking the time to post a review despite your busy schedule. We were delighted to read your review and see that you enjoyed a comfortable stay with us. We are also truly grateful for your kind words of praise. Our entire staff is dedicated to continuously improving our hotel so that guests will want to return. We sincerely hope you will choose Ref Omiya by Vessel Hotels again in the future. All of us look forward to welcoming you back. Ref Omiya by Vessel Hotels Front Desk

    Responded November 06, 2025
    REF Omiya by VESSEL HOTELS
  5. 10.0
    Exceptional
    Kok from Singapore
    Family with teens
    Standard Double Non-Smoking
    Stayed 1 night in December 2025

    “Happy to stay here”

    This hotel met and exceeded our expectations. It was clean and managed by courteous and helpful staff. Location was also very good as it is near omiya station which allowed us to walk back to our hotel in minutes after a long day out. Room was bigger than the usual small hotel room. There was also a back massager in the room. Will stay again if we are in Omiya again.

    Reviewed December 15, 2025

    Thank you very much for staying at Ref Omiya by Vessel Hotels. We also sincerely appreciate you taking the time to post a review despite your busy schedule. We are deeply honored to receive your kind words of praise. Your compliments greatly encourage our staff. All of us strive to provide service that ensures our guests' satisfaction. Our hotel is located just a 3-minute walk from the East Exit of JR Omiya Station. As the Shinkansen bullet train also passes through here, we receive many positive reviews from guests using our hotel for business or sightseeing. From our hotel, you can stroll to Musashi Ichinomiya Hikawa Shrine and Omiya Park. Furthermore, within a 20-minute train ride, you'll find various facilities such as the Omiya Bonsai Art Museum, the Railway Museum, and Cocoon City. Just to the right as you enter our hotel lobby, you'll find a neighborhood map. This map features staff-recommended restaurants and tourist spots. Places that catch your interest can be searc

    Responded December 16, 2025
    REF Omiya by VESSEL HOTELS
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