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Swimming pool, Sarrosa International Hotel and Residential Suites in Cebu
Grand Deluxe Room - Leisure Stay - Bedroom, Sarrosa International Hotel and Residential Suites in Cebu
a swimming pool with a large tub in the middle of it, Sarrosa International Hotel and Residential Suites in Cebu
a large room with a large clock on the wall, Sarrosa International Hotel and Residential Suites in Cebu
a living room filled with furniture and a large window, Sarrosa International Hotel and Residential Suites in Cebu
Interior view, Sarrosa International Hotel and Residential Suites in Cebu
a person in a swimming pool with a tub, Sarrosa International Hotel and Residential Suites in Cebu

Removed from saved list

7.7

Very good

1,893 reviews

1,893 reviews

Housekeeping40
Breakfast7
Food & Dining6
See map

8

Excellent

Location rating score

Excellent location - 1 kilometers from city center
Parking
FREE
Popular landmarks
Ayala Center 1.3 km
Temple of Leah 1.6 km
Casa Gorordo Museum 3.0 km
Yap Sandiego Ancestral House 3.1 km
Taoist Temple 3.2 km
Colon Street 3.6 km
Basilica De Sto. Nino 3.7 km
Fort San Pedro 3.7 km
Magellan's Cross 3.8 km
Tops Lookout 7.1 km
Nearby landmarks
Fooda Saversmart Kasambagan 240 m
Rainforest Park Cebu 270 m
Wellcome 320 m
Kartzone Cebu 350 m
Assi Mart 590 m
Holiday Spa and Gym 730 m
Cebu Holiday Gym and Spa 740 m
Crossroads Cebu 740 m
Landers Superstore Cebu 760 m
Holiday Spa Pool 770 m

Sarrosa International Hotel and Residential Suites

F. Cabahug St., Cor. Pres. Quirino St., Bgy. Kasambagan, Cebu City, Philippines, Cebu City, Cebu, Philippines, 6000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cebu City part of Cebu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Basilica De Sto. Nino. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and indoor pool on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Hot tub

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

18 travelers have booked today.

Value for money7.9
Distance to city center3 km
Location rating8.0
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport7.3 km

Rooms available at Sarrosa International Hotel and Residential Suites

Grand Deluxe Room - Leisure Stay
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 single bed and 1 double b...
Enter dates to see prices
Superior Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Grand Family Suite (10 pax)
...
  • Room size: 65 m²/700 ft²
  • City view
  • 10 single beds
Enter dates to see prices
Sarrosa Suite
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Family Suite
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds and 1 double ...
Enter dates to see prices
Grand Family Suite (7 pax)
...
  • Room size: 42 m²/452 ft²
  • City view
  • 7 single beds
Enter dates to see prices
Grand Family Suite (7 People)
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 7 single beds
Enter dates to see prices
Grand Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 single bed and 1 double b...
Enter dates to see prices
Executive Suite
...
  • Room size: 44 m²/474 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Family Suite(2 Twin Beds)
...
  • Room size: 42 m²/452 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sarrosa International Hotel and Residential Suites?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sarrosa International Hotel and Residential Suites?

Sarrosa International Hotel and Residential Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1850 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sarrosa International Hotel and Residential Suites has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Sarrosa International Hotel and Residential Suites?

Wake up to a great à la carte breakfast at Sarrosa International Hotel and Residential Suites.

What are my dining options at Sarrosa International Hotel and Residential Suites?

Sarrosa International Hotel and Residential Suites features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Sarrosa International Hotel and Residential Suites?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sarrosa International Hotel and Residential Suites. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Sarrosa International Hotel and Residential Suites?

On-site venues and convenient event services make Sarrosa International Hotel and Residential Suites an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 600 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sarrosa International Hotel and Residential Suites?

Sarrosa International Hotel and Residential Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Sarrosa International Hotel and Residential Suites?

Cebu North Bus Terminal is the closest train, metro, or bus station, about 1.2 km away from Sarrosa International Hotel and Residential Suites.

What restaurants are nearby Sarrosa International Hotel and Residential Suites?

Restaurants including House of Lechon, The Pyramid and Stk Ta Bay are popular in Sarrosa International Hotel and Residential Suites’s neighborhood which is known as Cebu City.

What popular shopping places are close to Sarrosa International Hotel and Residential Suites?

Located in the Cebu City area, Sarrosa International Hotel and Residential Suites is close to great shopping choices like SM Seaside City Cebu, Taboan Market and Robinsons Galleria Cebu.

What are popular attractions near Sarrosa International Hotel and Residential Suites?

Guests at Sarrosa International Hotel and Residential Suites can easily visit Basilica De Sto. Nino, Magellan's Cross and Taoist Temple located in the Cebu City area.

What popular natural sightseeing spots are close to Sarrosa International Hotel and Residential Suites?

Sarrosa International Hotel and Residential Suites is located in the Cebu City area, which is famous for natural sightseeing destinations such as Mountain View Nature s Park, Jumalon Butterfly Sanctuary and Guadalupe Cave.

See map

Explore the neighborhood

What people love about Sarrosa International Hotel and Residential Suites

  • 10

    Exceptional
    Cleanliness

    "reasonably clean."

    Joseph

    |

    December 13, 2022

  • 9.2

    Exceptional
    Staff 

    "Very nice and clean and very friendly staff"

    Alcels

    |

    December 6, 2022

  • 9.2

    Exceptional
    Location

    "Nice place very clean and has an easy access to everything very close to the two biggest mall in the city which is ayala and SM."

    Jenifer

    |

    November 11, 2022

Property ranking|Compared to 2,182 Cebu properties
See all rankings
Room size
43 sqm.
Room comfort score
7.2/10
Cheapest price score
Location score
8/10
Bigger than
96
%
of Cebu properties
Better than
92
%
of Cebu properties
Better than
87
%
of Cebu properties
Better than
84
%
of Cebu properties
Overall rating:

7.7

Very good
1,893 reviews
Cleanliness
7.7
Facilities
7.4
Location
8.0
Read all reviews >
What travelers say they love:
the service, the accommodation, the cleanliness was worth it...
Cathy from Philippines
Couple
More about Sarrosa International Hotel and Residential Suites

More about Sarrosa International Hotel and Residential Suites

Sarrosa International Hotel and Residential Suites

Whatever your reason for visiting Cebu, Sarrosa International Hotel and Residential Suites is the perfect venue for an exhilarating and exciting break away. The true local flavors and culture of Cebu are yours with a stay at Sarrosa International Hotel and Residential Suites, located just 3.6 km from the famous Basilica De Sto. Nino.
Take advantage of a wealth of unrivaled services and amenities at Sarrosa International Hotel and Residential Suites. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Cebu can be assisted with the taxi services available here.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundry service offered at Sarrosa International Hotel and Residential Suites.
In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Sarrosa International Hotel and Residential Suites is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Sarrosa International Hotel and Residential Suites. Warm up at the end of the day with a visit to the hot tub and salon. The many offerings at Sarrosa International Hotel and Residential Suites ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Around the property

With its convenient location, the hotel offers easy access to all Cebu has to offer. Your first day during your stay at Sarrosa International Hotel and Residential Suites should include a visit to Ayala Center located 1.3 km away.


Reasons to stay here

Spend less here on rooms than you would at 87% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 93% of accommodations in the city.
This accommodation beats more than 91% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Breakfast

48 mentions

Housekeeping

47 mentions

Internet

32 mentions

Swimming Pool

28 mentions

Languages spoken
  • English
  • Filipino
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Pool with view
  • Swimming pool [indoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Bottle of water
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
Restaurants on site
Citidine Restaurant
  • Cuisine: American, Asian
  • Menu: A-la-carte

Location

F. Cabahug St., Cor. Pres. Quirino St., Bgy. Kasambagan, Cebu City, Philippines, Cebu City, Cebu, Philippines, 6000
Very good
Location

8

Airports
  • Mactan-Cebu International Airport (CEB)
    7.3 km 28 min drive
  • Bohol–Panglao International Airport (TAG)
    85.4 km 3.6 hour drive
Public transportation
  • Cebu North Bus Terminal
    1.3 km
  • Cebu South Bus Terminal
    3.8 km
Hospital or clinic
  • Barangay Luz Health Center
    1.0 km
Shopping
  • SM Seaside City Cebu
    6.1 km
Convenience store
  • 7 Eleven
    2.0 km
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Ayala Center
    1.3 km
  • Temple of Leah
    1.6 km
  • Casa Gorordo Museum
    3.0 km
  • Yap Sandiego Ancestral House
    3.1 km
  • Taoist Temple
    3.2 km
  • Colon Street
    3.6 km
  • Basilica De Sto. Nino
    3.7 km
  • Fort San Pedro
    3.7 km
  • Magellan's Cross
    3.8 km
  • Tops Lookout
    7.1 km
Nearby landmarks
  • Fooda Saversmart Kasambagan
    240 m
  • Rainforest Park Cebu
    270 m
  • Wellcome
    320 m
  • Kartzone Cebu
    350 m
  • Assi Mart
    590 m
  • Holiday Spa and Gym
    730 m
  • Cebu Holiday Gym and Spa
    740 m
  • Crossroads Cebu
    740 m
  • Landers Superstore Cebu
    760 m
  • Holiday Spa Pool
    770 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee1850 PHP
  • Distance from city center3 km
  • Travel time to airport (minutes)15
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 187
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2013

Property announcements

The property requires a refundable security deposit of PHP 500 (cash) upon check-in.

Reviews of Sarrosa International Hotel and Residential Suites from real guests

Provided by verified guests of Agoda
7.7
/
10
Cleanliness7.7
Facilities7.4
Location8.0
Room comfort and quality7.2
Service8.0
Value for money7.9
High score for Cebu
Rating
9+ Exceptional (235)
8-9 Excellent (147)
7-8 Very Good (300)
6-7 Good (162)
<6 Below Expectation (241)
Time of the year
Mar - May (265)
Jun - Aug (289)
Sep - Nov (207)
Dec - Feb (324)
All guests (1,893)
All room types
All languages

Show reviews that mention 

Showing 1,085 verified guest comments
12345
10.0
Exceptional
Colin from United Kingdom
Solo traveler
Grand Deluxe Room - Leisure Stay
Stayed 10 nights in January 2020

A very pleasant experience for me at Sarrosa International. i will return to relive the experience. ”

Very welcoming polite and trustworthy staff always offering to help. Very good security offers a security box in room 🔐 and one by lobby. Has an old fashioned feel about the place and it's very clean and tidy. Our room was very very clean. My girlfriend was extremely pleased with the place. If i wanted to be really picky and fussy i could mention the shower head was a little too low and maybe need raising a little to accommodate a tall westerner like myself but overall I'm very content with my stay. I didn't get to try the breakfast as we woke too late because we were so comfortable with our room but we will definitely be paying a visit again in future. Thank you for such a pleasant stay and experience of Cebu city. A great destination for a vacation. Kindest regards 🙂

Reviewed February 03, 2020

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Dear Mr. Colin, Greetings from Sarrosa Hotel! Thank you so much for taking time to write this overwhelming review. I'm thrilled to hear that you appreciated everything, from accommodation to service .We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. I would love to make your experience even more amazing. We are much more happy to received all of these review of yours. So thanks for your kind words and we look forward to seeing you again. God bless!

Responded February 04, 2020
Sarrosa International Hotel and Residential Suites
10.0
Exceptional
retzde
Family with young children
Grand Deluxe Room - Leisure Stay
Stayed 1 night in May 2019

Excellent Accommodation”

The receptionists and cleaners are very accommodating.The chef already knows how I want my steak and carbonara done. The housekeeping prepares my laundry at exactly 6AM and therapist is always available for a massage at 12 midnight.This hotel accommodates my demands for thick blinds facing west for glorious sunset view. IT gives me my own router so I wont be interrupted with my work. Goes the extra mile Thanks Sarrosa for being my home away from home...The European ambiance and hospitality are the reasons of my countless bookings and stay with you. Highly recommended.

Reviewed May 14, 2019

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Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Responded May 18, 2019
Sarrosa International Hotel and Residential Suites
10.0
Exceptional
francis from Philippines
Couple
Stayed 1 night in March 2022

happy”

Have stay here many times ,for the money spend, it is a very good deal,The staff at the check in ,(young man sorry didn't get his name) very helpful ,(knows the area well saving us time on shopping ,dinner and fun things to do) .our room with just like in the photos,and 1 of our reasons for staying here it has a real bathtub,which the wife misses on our travels.Not for everyone,but a nice walk to the mall and shopping even took in the just out Batman movie (at prices I haven't seen back home in MANY YEARS.With our stay at the Sarrosa ,and our stay in Cebu ,and Bohol,I'd give our trip there 4 stars,

Reviewed March 10, 2022

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9.6
Exceptional
Natalicole from Philippines
Couple
Grand Deluxe Room - Leisure Stay
Stayed 2 nights in September 2020

Recommended”

I appreciate how honest the staff was and their manager set our expectations that we are staying with guests who are quarantined at the hotel. They have provided us the things we need and offered to have our food orders delivered to our room instead of us picking it up on the ground floor. We were not able to use the hotel common facilities and only stayed on our room for our safety and also because we didn't have Health certificate from barangay which is required by the hotel but still, I appreciate that they accepted us as guests. I enjoyed the bathtub, city view and comfortable bed. There is less contact, no signing of documents but will ask to fill out health declaration form, health certificate and send these docs and IDs through email. They are also responsive to emails. Cons: The staff needs to fix the socket for the mini refrigerator and tv volume

Reviewed September 11, 2020

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10.0
Exceptional
Casmerah from Philippines
Solo traveler
Grand Deluxe Room - Leisure Stay
Stayed 2 nights in December 2020

Solo Traveler”

The staff are all nice, room is clean. Was able to use their bath tub and they have an indoor pool at 5th floor. You can request for a late check out until 3PM with a charge of 500Php. Over all experience is good!

Reviewed December 15, 2020

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10.0
Exceptional
Morexette from Philippines
Solo traveler
Grand Deluxe Room - Leisure Stay
Stayed 1 night in September 2020

Exceptional”

Rooms were spacious, and staff was really kind and accommodating. They know very well how to respond to queries and concerns from guests. For guests who just want to stay 'in a home away from home', this hotel is a perfect fit. But if you're the type of guest who is keen / particular on facilities, modern upgrades, interior themes, and the likes, then this might not be your palate.

Reviewed September 15, 2020

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10.0
Exceptional
Cathy from Philippines
Couple
Stayed 1 night in June 2022

SPECIAL REQUEST UNNOTICED”

I made a special request to check-in early but got the reply late and i already booked for another night and same rate. Meaning I paid for two day stay but stayed for half a day. But the service, the accommodation, the cleanliness was worth it.

Reviewed June 16, 2022

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10.0
Exceptional
Jude from Philippines
Solo traveler
Grand Deluxe Room - Leisure Stay
Stayed 1 night in February 2022

Weekend Staycation”

It was the best Friday night. The staff were very accomodating and the room was super nice and clean. A budget friendly hotel with a bathtub. I would definitely comeback.

Reviewed March 10, 2022

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10.0
Exceptional
Johannes from Philippines
Solo traveler
Grand Deluxe Room
Stayed 2 nights in January 2019

Nice hotel”

Nice, old hotel in Mandaue close to some malls. The rooms are big, friendly staff. The water doesn't get too hot but that is the Philippines. Great food and nice people working here. Good value for what you pay.

Reviewed January 21, 2019

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10.0
Exceptional
Jesserie from Philippines
Couple
Stayed 1 night in June 2022

Best value for money”

The room is spacious, clean and more affordable. This is the 4th time I have booked here

Reviewed June 06, 2022

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10.0
Exceptional
Marivie from United States
Family with young children
Grand Deluxe Room - Leisure Stay
Stayed 3 nights in December 2019

Always A Pleasurable Stay”

Our experience is always amazing from the start till the last day of stay. I hope they will fix our room phone bec it's NOT functional during our previous stay. Overall, It's a nice place to stay in Cebu. Highly recommended!!

Reviewed January 07, 2020

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Dear Valued Guest, Greetings from Sarrosa Hotel! First of all, thank you so much for your positive feedback and for taking the time to post this review. It's our main priority and commitment to consistently improve the way we value our customer. Thank you for letting us know know about the telephone in your room. We will look into this and make our next move to fix it. Your feedback helps us get better. Extend our service to extra mile, one of which we're really proud of. I'm so glad you're happy with your stay with us. I would love to make your experience even more amazing. Looking forward to consider us as your hotel choice in your future stay. God bless!

Responded February 05, 2020
Sarrosa International Hotel and Residential Suites
10.0
Exceptional
Maria from Philippines
Group
Grand Deluxe Room - Leisure Stay
Stayed 2 nights in November 2019

Our wedding”

I booked different rooms for different dates which were all confusing so I had a list and the staff especially Reegan, helped me and made sorting all bookings very easy. He was so patient in assisting and answering every request and question I had. Thank you!

Reviewed November 13, 2019

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Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We are incredibly grateful for the remarkable appreciation of our exceptional services. I'm just performing of what really the true meaning of best costumer service. Wish you a fruitful life and blissful family. Sincerely, REGAN SARCAUGA Front Office Supervisor Looking forward to see you again in your next travel.

Responded December 07, 2019
Sarrosa International Hotel and Residential Suites
10.0
Exceptional
Jhundale from United Kingdom
Couple
Grand Deluxe Room - Leisure Stay
Stayed 9 nights in August 2019

Excellent! ”

We love the rooms, friendly and very accommodating staffs, the only let down was the food, serves very basic foods, and flies we’re everywhere. Overall, we love the stay, would recommend and probably coming. Thank you!

Reviewed August 14, 2019

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Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are glad to hear that you enjoyed your accommodations. Our hotel aims to provide a very truly unique experience and we are thrilled that we were able to exceed your expectations. God bless!

Responded August 15, 2019
Sarrosa International Hotel and Residential Suites
10.0
Exceptional
Maria from Philippines
Group
Family Suite
Stayed 1 night in January 2020

Huge Space”

The hotel may be an old madame but it has its charm. What I liked most is the space. The room can fit an extra four people. However, lighting needs to be improved.

Reviewed February 20, 2020

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Dear Maria, Greetings from Sarrosa Hotel! Thank you for giving us such a wonderful review. Our Family Suite room is perfect for families and we are glad to hear that you enjoyed it. The hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We appreciate your comment about our lighting facilities. This will be surely taken into consideration. Looking forward to see you on your next visit! Regards, Kim Pableo, OTA Associate

Responded February 20, 2020
Sarrosa International Hotel and Residential Suites
9.6
Exceptional
Justin from Australia
Group
Grand Deluxe Room - Leisure Stay
Stayed 6 nights in April 2019

Good but”

Stayed here before and enjoyed. This time I enjoyed however was let down by a useless shower for 6 nights. Very little water pressure and you had to turn on sink hot water to get hot water that you had 2 minutes before it was too hot. Couldn't add cold water else the hot would turn off. Staff are very good. They attempted to repair twice but didn't resolve. Hotel has a lovely grand entrance and is in a good location. Ok gym and nice indoor pool. Would I stay again. Not unless I checked the shower.

Reviewed May 03, 2019

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Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the hot shower that need updating. We are still looking forward to see you in your next travel.

Responded May 06, 2019
Sarrosa International Hotel and Residential Suites
10.0
Exceptional
Necky from Philippines
Couple
Stayed 1 night in July 2022

Awesome experience!!!”

We enjoyed our stay at the hotel, weve tried their gym, their pool and tasteful breakfast.. you should check this hotel..

Reviewed July 05, 2022

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Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We are incredibly grateful for the remarkable appreciation of our exceptional services. We would love to make your experience even more amazing. Looking forward to see you again in your next travel.

Responded July 06, 2022
Sarrosa International Hotel and Residential Suites
10.0
Exceptional
Borman from United States
Family with young children
Grand Deluxe Room - Leisure Stay
Stayed 1 night in July 2019

Clean rooms, wonderful staff and in the heart of Cebu”

Awesome staff, comfortable large rooms

Reviewed August 04, 2019

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Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

Responded August 08, 2019
Sarrosa International Hotel and Residential Suites
10.0
Exceptional
Janette from Philippines
Group
Grand Deluxe Room - Leisure Stay
Stayed 1 night in March 2020

nice”

Spacious room, comfortable, good for group & family. Will surely back. I love the swimingpool!

Reviewed March 15, 2020

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10.0
Exceptional
karen from Philippines
Solo traveler
Stayed 1 night in January 2022

Spacious rooms”

I got a good deal when I booked the hotel. The room is big and spacious. The staff is accommodating and I will probably recommend and book this hotel.

Reviewed February 11, 2022

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10.0
Exceptional
Marivie from United States
Family with young children
Grand Deluxe Room - Leisure Stay
Stayed 4 nights in January 2020

Always enjoy the our stay here in Sarrosa”

Everyone is very friendly and so polite. Huge spacious rooms, buffet breakfast is good, nearest mall is Ayala.

Reviewed January 13, 2020

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Dear Ms. Marivie, Greetings from Sarrosa Hotel. Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We will be pleased to learn of your high praise. We work very diligently and it will give us with great encouragement to keep going what we are doing. Also, thank you for the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. I would love to make your experience even more amazing. Looking forward to consider us as your hotel choice in your next stay. God bless!

Responded February 09, 2020
Sarrosa International Hotel and Residential Suites
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