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The Fives Downtown Hotel and Residences Curio Collection by Hilton
The Fives Downtown Hotel and Residences Curio Collection by Hilton
The Fives Downtown Hotel and Residences Curio Collection by Hilton
The Fives Downtown Hotel and Residences Curio Collection by Hilton
The Fives Downtown Hotel and Residences Curio Collection by Hilton
The Fives Downtown Hotel and Residences Curio Collection by Hilton
The Fives Downtown Hotel and Residences Curio Collection by Hilton

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8.5

Excellent

881 reviews

881 reviews

Shops1
See map

8.7

Excellent

Location rating score

Excellent location - 340 meters to the beach
Exceptional for walking
Parking
Available
Walkable places
Vida Verde Eco Market

10 m

Laundry Shop

40 m

Pangea People

70 m

Yucatek Divers

80 m

Artemanos

140 m

Popular landmarks
3D Museum of Wonders

350 m

Quinta Avenida

450 m

Rio Secreto

7.3 km

Closest landmarks
FARMACIA DERMATOLOGICA

20 m

Flea Market

30 m

Paris

110 m

Mexico

120 m

Tourist Information Office

160 m

The Fives Downtown Hotel and Residences Curio Collection by Hilton

Avenida 10 Norte & Calle 2, Playa del Carmen, Playa Del Carmen, Mexico, 77710 - See map

Make your best journey to Playa Del Carmen with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Playa del Carmen part of Playa Del Carmen, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Rio Secreto. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

120 meters to public transportation

Check-in [24-hour]

Free airport transfer

170 meters to Nuestra Senora del Carmen Catholic Church

Currency exchange

Hilton CleanStay

Clean and Ready for you

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Solarium
See all amenities
Workout and Leisure
Fitness center
Swimming pool [outdoor]

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Sauna

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 31 minutes on Agoda.com
Value for money7.2
Location rating8.7
Nearest airportCozumel International Airport (CZM)
Distance to airport19.6 km

Rooms available at The Fives Downtown Hotel and Residences Curio Collection by Hilton

2 Bedroom Suite-1 King And 2 Queen Beds
...
  • Room size: 99 m²/1066 ft²
  • Courtyard view
  • 2 queen beds and 1 king bed
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1 King Bed 1 Bedroom Suite
...
  • Room size: 55 m²/592 ft²
  • Courtyard view
  • 1 king bed
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1 King Bed 1 Bedroom Suite Whrlpl/Partialial Ocean View
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed
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1 King Bed Superior Courtyard View
...
  • Room size: 44 m²/474 ft²
  • Courtyard view
  • 1 king bed
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1 King Loft Residence
...
  • Shower
  • 1 king bed
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2 Queen Beds
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 queen beds
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2Bedroom Suite-1 King 2 Queen Whrlpl Partialial Ocean View
...
  • Room size: 96 m²/1033 ft²
  • Pool view
  • 1 king bed and 2 queen beds
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1 King Bed Deluxe Courtyard View
...
  • Room size: 36 m²/388 ft²
  • Courtyard view
  • 1 king bed
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1 King 1 Bedroom Suite Ocean View
...
  • Room size: 55 m²/592 ft²
  • Ocean view
  • 1 king bed
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1 King 2 Queen 2 Bedoom Penthouse
...
  • Room size: 143 m²/1539 ft²
  • Non-smoking
  • 2 queen beds and 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Fives Downtown Hotel and Residences Curio Collection by Hilton?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Fives Downtown Hotel and Residences Curio Collection by Hilton?

The Fives Downtown Hotel and Residences Curio Collection by Hilton is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at The Fives Downtown Hotel and Residences Curio Collection by Hilton also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Fives Downtown Hotel and Residences Curio Collection by Hilton has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 15 USD per day. If you're looking for an easy way to get around Playa Del Carmen with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Fives Downtown Hotel and Residences Curio Collection by Hilton?

Wake up to a great buffet breakfast at The Fives Downtown Hotel and Residences Curio Collection by Hilton. Adults can enjoy breakfast offered with an additional charge of 15 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at The Fives Downtown Hotel and Residences Curio Collection by Hilton?

The Fives Downtown Hotel and Residences Curio Collection by Hilton does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Fives Downtown Hotel and Residences Curio Collection by Hilton?

ADO International Bus Station is the closest train, metro, or bus station, about 120 m away from The Fives Downtown Hotel and Residences Curio Collection by Hilton.

What restaurants are nearby The Fives Downtown Hotel and Residences Curio Collection by Hilton?

Restaurants including El Cuerna de Oro, Rollito Dulce de Hungria and Pangea are popular in The Fives Downtown Hotel and Residences Curio Collection by Hilton’s neighborhood which is known as Playa del Carmen.

What popular shopping places are close to The Fives Downtown Hotel and Residences Curio Collection by Hilton?

Located in the Playa del Carmen area, The Fives Downtown Hotel and Residences Curio Collection by Hilton is close to great shopping choices like Galeria de Arte 5ta Avenida, Vida Verde Eco Market and Pangea People.

What are popular attractions near The Fives Downtown Hotel and Residences Curio Collection by Hilton?

Guests at The Fives Downtown Hotel and Residences Curio Collection by Hilton can easily visit Nuestra Senora del Carmen Catholic Church, Quinta Avenida and 3D Museum of Wonders located in the Playa del Carmen area.

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Explore the neighborhood

What people love about The Fives Downtown Hotel and Residences Curio Collection by Hilton

  • 8.8

    Excellent
    Staff 

    "Great hotel, great staff, awesome location close to everything..."

    Magaly

    |

    July 11, 2022

Overall rating:

8.5

Excellent
881 reviews
Cleanliness
8.7
Facilities
7.7
Location
8.7
Read all reviews >
More about The Fives Downtown Hotel and Residences Curio Collection by Hilton

More about The Fives Downtown Hotel and Residences Curio Collection by Hilton

The Fives Downtown Hotel and Residences Curio Collection by Hilton

Take everything available in Playa Del Carmen with a comfort stay at The Fives Downtown Hotel and Residences Curio Collection by Hilton.
Take advantage of a wealth of unrivaled services and amenities at The Fives Downtown Hotel and Residences Curio Collection by Hilton. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Playa Del Carmen.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at The Fives Downtown Hotel and Residences Curio Collection by Hilton is furnished and equipped with handy amenities. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at The Fives Downtown Hotel and Residences Curio Collection by Hilton include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Fives Downtown Hotel and Residences Curio Collection by Hilton. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The Fives Downtown Hotel and Residences Curio Collection by Hilton offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, solarium, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Playa Del Carmen while in the city. Get a photograph of yourself in front of Quinta Avenida located 440 m away, a must-see for anyone visiting Playa Del Carmen. An afternoon of browsing the works at 3D Museum of Wonders located 350 m away can familiarize you with the local art scene.

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Amenities and facilities
Very good
Facilities

7.7

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Massage
  • On-site entertainment
  • Sauna
  • Solarium
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Microwave
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Sofa
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
Restaurants on site

MERCATTO

  • Cuisine: Italian
  • Menu: Buffet

PURO

  • Cuisine: Seafood
  • Menu: Buffet
Location
Avenida 10 Norte & Calle 2, Playa del Carmen, Playa Del Carmen, Mexico, 77710
Excellent
Location

8.7

Airports

  • Cozumel International Airport (CZM)
    19.6 km
  • Cancun International Airport (CUN)
    51.0 km

Public transportation

  • ADO International Bus Station
    130 m

Hospital or clinic

  • FARMACIA DERMATOLOGICA
    20 m

Shopping

  • Galeria de Arte 5ta Avenida
    430 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    110 m
What's nearby

Popular landmarks

  • Nuestra Senora del Carmen Catholic Church
    170 m
  • Parque Los Fundadores
    230 m
  • 3D Museum of Wonders
    350 m
  • Quinta Avenida
    450 m
  • Rio Secreto
    7.3 km

Nearby landmarks

  • Vida Verde Eco Market
    10 m
  • FARMACIA DERMATOLOGICA
    20 m
  • Flea Market
    30 m
  • Laundry Shop
    40 m
  • Pangea People
    70 m
  • Yucatek Divers
    80 m
  • Paris
    110 m
  • Mexico
    120 m
  • ADO International Bus Station
    130 m
  • Artemanos
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee0 USD

Extras

  • Breakfast charge (unless included in room price)15 USD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Number of rooms 133

Parking

  • Daily parking fee15 USD

Reviews of The Fives Downtown Hotel and Residences Curio Collection by Hilton from real guests

Provided by verified guests of Agoda
8.2
/
10
Excellent
Cleanliness8.7
Facilities7.7
Location8.7
Service8.5
Value for money7.2
High score for Playa Del Carmen
Rating
9+ Exceptional (1)
8-9 Excellent (3)
7-8 Very Good (0)
6-7 Good (0)
<6 Below Expectation (2)
Time of the year
Mar - May (3)
Jun - Aug (1)
Sep - Nov (2)
Dec - Feb (0)
All guests (13)
All room types
All languages
Showing 6 verified guest comments
3.2
בר from Israel
Family with teens
1 King Bed Superior Courtyard View
Stayed 2 nights in September 2022

Awful”

Vacation for 3 adults We arrived at the hotel and the attitude at the front desk was bad The room had a double bed and a couch that opened into a bed that was terrible and unsleepable. The hotel employees did not care and we had to sleep on the bed for 2 terrible nights with back pain throughout the night and no ability to sleep.

Reviewed September 21, 2022

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8.8
Excellent
Magaly from United States
Family with teens
1 King Bed Superior Courtyard View
Stayed 6 nights in July 2022

Excellent”

Great hotel, great staff, awesome location close to everything... The rooms facing the indoor corridor feel a little claustrophobic but otherwise everything is as expected in this property

Reviewed July 11, 2022

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8.8
Excellent
Louis-Philippe from Mexico
Couple
1 King Bed Deluxe Courtyard View
Stayed 2 nights in April 2022

Very well located!”

2 min walks from the ferry and from ADO. Perfect for transport and on 10 av and 2 street. Lots and shops and restaurant. Note that you canot open the window in the room with no balcony..

Reviewed April 15, 2022

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4.8
George from Mexico
Solo traveler
1 King Bed Deluxe Courtyard View
Stayed 1 night in May 2021

Rooms are old with dated furniture, weak air conditioning, items in breakfast turned out to be not included”

Beware of the included breakfast menu. They give you a menu and it’s not clear what is included and what is not. I assumed everything was included but apparently not and I was asked to pay. There was no indication in the menu as to what is included and what is not. And the staff asked for my room number several times but failed to mention what items in the menu was included. Also the room that I stayed in was dated, with old furniture and weak air conditioning

Reviewed May 09, 2021

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Dear George, We appreciate the time taken in your evaluation and we are very sorry if we did not meet your expectations. We will be glad to review the aforementioned aspects that made your stay less than perfect, with our relevant areas for improvements. We hope to have the opportunity to host you again at The Fives Downtown Hotel & Residences Cordially, Management team The Fives Downtown Hotel and Residences

Responded July 28, 2021
The Fives Downtown Hotel and Residences Curio Collection by Hilton
8.8
Excellent
Ritsuko from Japan
Solo traveler
1 King Bed Deluxe Courtyard View
Stayed 3 nights in October 2018

新しくて綺麗なホテルです”

10月8日から11日までダイビングでPlaya Del Carmenに滞在した際、このホテルにステイしました。まだ出来て新しいらしく、すごく綺麗なホテルでした。フェリー乗り場、ADOバスターミナル、Av. Cuinta Aveも近く、便利なロケーションです。ただ、テラスがない部屋だったので、水着が乾かなくて困りました。また、現地での追加料金(一泊USD 20.00)や元々のお部屋代を考えるとちょっと高すぎかなと感じました。

Reviewed October 16, 2018

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リツコ様、評価に時間を割いていただきありがとうございます。ザ・ファイブズ・ダウンタウン・ホテル&レジデンシズで再びお迎えできることを願っております 心から、 経営陣 ファイブズダウンタウンホテルアンドレジデンシズ

Responded July 28, 2021
The Fives Downtown Hotel and Residences Curio Collection by Hilton
10.0
Exceptional
Noaa from Israel
Couple
1 King Bed Deluxe Courtyard View
Stayed 3 nights in March 2018

Amazing hotel- great location and the best pool.”

בריכה מדהימה, חדרים גדולים ונקיים. אינטרנט טוב בכל רחבי המלון. צוות מקסים שעוזר בכל מה שניתן. חוויה מדהימה בהחלט.

Reviewed March 23, 2018

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Dear Noaa, We appreciate the time taken in your kind evaluation. We hope to host you again at The Fives Downtown Hotel & Residences Cordially, Management team The Fives Downtown Hotel and Residences

Responded July 28, 2021
The Fives Downtown Hotel and Residences Curio Collection by Hilton
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